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TheCardMan
June 15th, 2002, 08:51 PM
Whenever I start a program or run a installation, as I am going through the process the windows just disapear. Like it closed the program without doing anything. I am running win 98 SE. The programs are PC Anywhere & Winfax, which I am trying to re-install because they keep comming up with illeal operations. I also tried to install systemworks and as I go through the screens all of a sudden it all disapears. WHat could this be caused by?

I reinstalled Windows 98 se over existing and still the same problem.
Todo
June 16th, 2002, 02:28 AM
</font><blockquote><font size="1" face="Trebuchet MS, Verdana, Arial, Helvetica, sans-serif">quote:</font><hr /><font size="2" face="Trebuchet MS, Verdana, Arial, Helvetica, sans-serif"> posted June 15, 2002 08:51 PM
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Whenever I start a program or run a installation, as I am going through the process the windows just disapear. Like it closed the program without doing anything. I am running win 98 SE. The programs are PC Anywhere & Winfax, which I am trying to re-install because they keep comming up with illeal operations. I also tried to install systemworks and as I go through the screens all of a sudden it all disapears. WHat could this be caused by?

I reinstalled Windows 98 se over existing and still the same problem.

</font><hr /></blockquote><font size="2" face="Trebuchet MS, Verdana, Arial, Helvetica, sans-serif">I'm almost sure you have a virus on your PC. you tried installing Norton systemworks, it starts copying files, then quits just like that. I've had the same problem on severals machines. have you run a virus check. I would download and install <a href="http://www.grisoft.com" target="_blank">AVG</a> antivirus, run it and see if you have a virus. sounds like Klez to me. good luck
emr
June 16th, 2002, 02:29 AM
Definitely perform a full scan for viruses. If there are any then the reinstall over the existing installation will not have killed them.

There are a good few viruses out there now that attack anti virus software (Klez for example) so as WinFax Pro and pcAnywhere are affected I would think there is a good possibility that a virus could attack common Symantec files in an attempt to delete NAV and cause this problem.
emr
June 16th, 2002, 02:30 AM
Also, can you tell us the actual error messages and if any other apps are playing up?

** Edit **

Hey ToDo, Great minds think alike, you just got in ahead of me on this one, glad to see we have the same ideas.
TheCardMan
June 23rd, 2002, 02:07 PM
Used AVG, you guys hit the nail on the Head.Found many Klez virus's. Almost back to normal.

Thanks for your help.
Todo
June 28th, 2002, 11:25 PM
So it was the Klez virus. I've dealt with a couple of computers with it. Its just a pain, because it can destroy certain files and attacks Executables. Some of the programs you will have to reinstall. But AVG should do the job.
also, i would recommond using this Klez removal tool. here is the link:
<a href="http://securityresponse.symantec.com/avcenter/venc/data/w32.klez.removal.tool.html" target="_blank">klez removal tool</a>