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carrgt
October 26th, 2001, 08:32 AM
When saving a jpg file from Outlook, I cant find My Documents anywhere when I use the drop down to explore.I can see all other Directories.Saving other file types seem to work.I have used different image viewers, no luck...
Thanks
Votan
October 26th, 2001, 09:46 AM
If you know the name of the file you just saved, go to start, search, for file. Type the file name in the blank field. You will get a list of all files on your C: drive, or whatever other drive you have. The complete path of the file is displayed.
Ya_know
October 26th, 2001, 03:02 PM
Are you saying that you can't see "c:\my documents" when you are saving a *.jpg attachment, but if you save any other extention you do see that directory?

If I read you correctly, that is weird. I can't say I have a solution.

Perhaps if you restate your question, someone can help...
carrgt
October 30th, 2001, 12:31 PM
Ya_know
You nailed it thats whats happening
It is wierd Ive never seen it
MacGyver
October 30th, 2001, 12:36 PM
I know that the location of the "My Documents" folder is user customizable. (I renamed mine to "Documents") Maybe that definition has been corrupted. <a href="http://www.microsoft.com/windowsme/guide/tweakui.exe" target="_blank">TweakUI</a> will allow you to change or reset it.

BTW, you didn't tell us what OS yer usin...
Snootalope
October 30th, 2001, 12:50 PM
Probably a stupid question, but have you scaned for a virus lately, if so, updated the definition files for it? I've heard of and seen a few viruses before that make icons and certain directories disappear, but not like this. Good Luck!
carrgt
October 30th, 2001, 01:15 PM
os is 98se
in the drop down to save the file there is no my documents
I can get to my documents any other time
Though my computer, Explorer, on when saving any other file, using the drop down or any other way
I can even save a jpeg in my documents when its not in Outlook
strange...
Lowland
November 1st, 2001, 11:06 AM
Just a thought

Is Outlook trying to find My Documents under c:\Windows\Profiles\UserName, but you have windows set to AllUsers share same settings?

I don't use Outlook, but if it is 2k all the apps look for user profiles first. I admit I can't figure out why your save as box doesn't let you see My documents if it resides in C:\

Good luck!