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hayley3
March 4th, 2001, 07:07 PM
I am having to access terminal mode to get my modem to work. (My electricity went off while I was connected to the internet but prior to that my modem was working) Now,I have to type ATH1 and then my number will dial and I can connect.
My problem is I have to delete my connection in DUN, every so often, because although it will dial, it says the computer I am dialing is not answering. If I create a new connection, I can connect. I noticed in the option where it shows systems that are running, (close program menu??) that I have multiple rundll32's running. Could this be messing with my DUN?
I just reformatted my C drive partition and reloaded Windows again, to try and correct this problem. Could a modem cause it to act like this?
Any suggestions would be appreciated because I'm stumped. Thanks!

Antimatter
March 4th, 2001, 10:41 PM
If your power went off chances are there was an associated power surge. This could have easily fried your modem if there was a spike down the phone line. Do you use a power/phone filter?

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"It wasn't me... honest"

condor
March 5th, 2001, 01:48 AM
it might be a virus.

rundll shouldn't be running all the time.

I would suggest running a Scan on you system (after updating the anti-virus) also a goo idea is to try and use a different driver for you modem.

if it's a hardware modem (not PCI or AMR/CNR) try using windows built in "standard modem" driver

if it's a winmodem or PCI modem try obtaining the latest driver for it.


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Computers do exactly what you tell them to do - not exactly what you want them to do ...

hayley3
March 5th, 2001, 09:54 AM
I scanned for viruses and found nothing.
I went to Microsoft support and have tried various things. My modem works fine with Hyperterminal for one thing.
The only thing I can find wrong with the drivers, is under System information under modem components, it says the filexfer.cnt and filexfer.hlp files are not installed.
I have the latest Win 95 drivers from Boca. First, I let Windows install it, and then I loaded the modem drivers because it wasn't working. Like I said, all of this was working fine before the power went off.

Any more ideas?

condor
March 7th, 2001, 08:59 PM
I would not recommend Installing Win95 *.inf file.

try to use windows "standard" modem driver.


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Computers do exactly what you tell them to do - not exactly what you want them to do ...