kbrowe
August 18th, 1999, 12:51 PM
Help! This has been driving me crazy.
I'm running Win95 with OSR1 applied on a Intel P-150. Every time I install new software, I have a 50-50 chance that the system will re-boot. The system normally runs fine, I don't get any GPF's. After installing new software when the system is re-booted, I sometimes get a 'Windows Protection Error'. Not all the time, I guess it has to do with the particular software being installed. Some software doesn't cause this.
The system will boot into safe mode and the only way I am able to recover is to run the MS ERD utility supplied on the Win95 CD. This restores the system files (including registry) that had been previously backed up by ERU. (I learned about this emergency recovery utility and it is a great system saver.)
Following MS's tech support web pages, I have done a logged boot knowing the result will be the protection error and the last entry in bootlog.txt file seems to always be esdi_506.pdr (something to do with the windows IOS sub-system). According to the tech notes, the last entry in the bootlog is usually the file causing the problem and it might have something to do with resource conflicts. Hardware device manager doesn't show anything wrong. However, other than the intermittent protection error problem after installing some software, the system runs great.
I kind of figure it has to do with the system registry and have tried a bunch of other tips/tricks I have read in support forumns.I have run Norton Windoctor utility and other than little minor problems, it has not solved it. Though, using MS's RegClean will result in the protection error after re-booting.
Any diagnostic suggestions or help would be appreciated, its real annoying not to have confidence in being able to re-boot after installing any software. Thanks.
I'm running Win95 with OSR1 applied on a Intel P-150. Every time I install new software, I have a 50-50 chance that the system will re-boot. The system normally runs fine, I don't get any GPF's. After installing new software when the system is re-booted, I sometimes get a 'Windows Protection Error'. Not all the time, I guess it has to do with the particular software being installed. Some software doesn't cause this.
The system will boot into safe mode and the only way I am able to recover is to run the MS ERD utility supplied on the Win95 CD. This restores the system files (including registry) that had been previously backed up by ERU. (I learned about this emergency recovery utility and it is a great system saver.)
Following MS's tech support web pages, I have done a logged boot knowing the result will be the protection error and the last entry in bootlog.txt file seems to always be esdi_506.pdr (something to do with the windows IOS sub-system). According to the tech notes, the last entry in the bootlog is usually the file causing the problem and it might have something to do with resource conflicts. Hardware device manager doesn't show anything wrong. However, other than the intermittent protection error problem after installing some software, the system runs great.
I kind of figure it has to do with the system registry and have tried a bunch of other tips/tricks I have read in support forumns.I have run Norton Windoctor utility and other than little minor problems, it has not solved it. Though, using MS's RegClean will result in the protection error after re-booting.
Any diagnostic suggestions or help would be appreciated, its real annoying not to have confidence in being able to re-boot after installing any software. Thanks.