tecman
May 20th, 1999, 01:14 PM
Hi, I support the several departments of a medium sized hospital. Our IT department has an office that can be only accessed by 'swiping' a card through a reader. If you're high enough level you can get in, otherwise.....So i'm setting up a high end laptop (dvd, maxed out it every way) i tell the user that it will be ready thursday, and wed. it isn't done being set up. so i come in at 8pm to work on it, and IT'S gone!! Half knowing where it was, i called the user at home (he can get into our room, clue to his user level!!) Him: 'oh, yeh, it was sitting there so i thought i'd take it and bring it back before you got in in the morning' OK, i'm mildly pissed, but no big deal. Then, flipping through my incident file--->the real pisser: He had called the help desk because it 'wasn't properly setup' I almost laughed till i realized how insulting it was!! RUDE!
tecman1
June 12th, 1999, 10:01 AM
Ok, we know a lot, but sometimes 'common sense' is how we make the big bucks, huh?
The helpdesk call said "computer was making a 'sick cow' noise, and self-diagnosed a failing hard disk; loud enough to disrupt a conversation. I went to the device, fired it up, and waited to authenticate to the network. A little loud, but nothing out of line, no grinding, or clunking......then MAJOR vibration for a few seconds. 'What the hell is THAT?' i'm thinking. I pulled the device from under the desk, and tap the case a few times, to see if i can recreate the noise, nothing, then brthththhththhhaaaaat, same thing, only this time, i recognized the sound and noticed it wasn't coming from the box, but from the desk right next to where the device USED to be. I called the secretary in, asked for permission to open the desk, and pulled out....a vibrating pager (lots of you guessed this, huh!) I told the Secretary to put it in her drawer, and her computer would make the 'sick cow' noise, too. The funnier part was when i asked the user if they had noticed that it still made the noise when the computer was OFF!??!! She said that she noticed that, but it HAD to have been the computer, Ha! She was sweet and sent me a nice pen, with a picture of a 'sick cow' on it. LOL
Krandia
June 26th, 1999, 10:02 AM
Okay .. I get a Phone call one day.
The Customer ask me if I sell Windows95.
I tell them Yes I do. and proceed to tell them its a OEM verison sealed.
Then She ask me if I sell Harddrives I said Yes I do.. She wanted a 6.3 Gig.
She said Great I was getting tired of using a bootdisk everytime I turned it on..
Well My Mind went blank on this comment. so I asked her What Type Of a Computer do you have?? She says.. TANDY 1000. It took me over an hour to explain to her why her machine wouldnt be able to use win 95 and the harddrive.. You cant just blurted out to them that there machine is old and outdated
and cant be updated. After I took all this time to explain this to her. She became Really Rude and told me that all I wanted to do was sell her a new computer when nothing was wrong with hers.. Let me tell you I never in our conversation had I said I sell her a new computer.