Sony CDU5211 -

[McMahon]

I'll try to shorten the story, the system cdrom stopped working after 26 mos of service. Using Win98 opsys, old cdrom was OEM "AOpen" mod# CD-93E/AKW. Purchased a Sony mod# CDU5211 (it is OEM) nothing extra except for the plastic bag the drive was packaged in. (no drivers or info). I hooked it up, powered the Computer back up and needless to say the new CDU does not work, windokws told me that it needed a driver titled "SZLCD32.MPD", it was not in the system nor on the win98 CD (Iwas able to use the HPcdrw for reading at that time). I browsed around the net and finall located the specified driver, downloaded it, put it on a floppy and feed to win98 when it requested it. win98 is still not happy as it tell's me on the Device Manager page - CD-ROM Controllers - "Sony Proprietary CD-ROM Controller- Device status "This device is either not present, not working properly or does not have all the drivers installed (Code 10) - - Try updating the drivers for this device", which I tried again, but of course nothing else ids available for it - Something to the effect that the best driver is already loaded. "The location of the driver C:\Windows\InI\Adapter.Ini.. ???? I really need some help on what to do next, - ?? My PC skill level is somewhere between between a Novice and simi-experienced.. PS along the way I lost the HP CDRW but I'm not sweating that as I have a CD to get it back into the system - if ONLY I had a working system CDROM. Thanks to anyone who can help me on this. Mac
:confused:

[orange]

Sounds like you've got some crazy stuff going on ;)

Not too sure why your system has installed a Sony CDROM controller, rather than a CDROM drive....do you possibly have a sound card with a Sony CDROM interface on it? If so, i'd remove it for the time being. Also, you shouldn't really need any CDROM drivers for the Sony drive as all versions of Windows have a default driver and i've never come across a drive that this doesn't work with. The only exception to this is obviously for DOS mode, where you will need a DOS driver.

What i'd do:

1) Disconnect both CDROM & CDRW drives.
2) Boot into Safe mode
3) Remove any references to CDROM/CDRW and CD controllers from Device Manager
4) Goto Start->Run and type in msconfig. Disable all lines in both autoexec.bat and config.sys.
5) Restart and ensure that Device Manager is conflict free.
6) Reconnect the CDRW drive and boot up.
7) Check device manager for conflicts and make sure the CDRW is recognised.
8) Reconnect the Sony CDROM drive and boot up.
9) Check device manager again.
10) Run msconfig again and re-enable autoexec.bat & config.sys
11) Refit sound card (if removed).

Its possible that Windows will try to use that weird driver again so if it came with an uninstall option then do that before proceeding to step 6. If your sound card does have a Sony interface (dont plug your drive into it!) you should be able to disable it via a jumper on the card, although Win98 normally picks these up ok without asking for external drivers.

Hope thats of some help, let us know how you get on.

[McMahon]

Hi Orange, my system blew just after I sent my msg to the forum yesterday. Problem was something to do w/partition table?? Well I replaced the CMOS battery (it was 2 1/2 yrs old and some reading I had previously done indicated that a weak or failing battery may cause similiar problems). I just got the system back up, (was not running w/windows for a little over 24 hrs.) and will try the steps that you suggest and let you know what happens. Thank you, Mac

[McMahon]

Hi again Orange, well I tried the suggestions, no work - the conflicts cleared up. Originally while in the safe mode, I did have both CD units available, they are gone now. I have tried rebooting a few times, tried powering off/on a few times and also tried the Add New Hardware function through the control panel but up to this point, nothing, I tried taking out the CDRW and putting in the CDROM unit. The device manager is now clear of all CD units. ?? The Sony CDROM controller unit is also gone (Don't think it should have been there, it showed up after I tried to follow a MS Support Article ID Q134532.. ???
I have to assume that this is no longer a driver problem; I am now seriously considering taking the (dastardly) step of taking the PC to a "shop" and let them at least either find a way to "hook-up" the CDROM drive or let them install a drive that will at least be recognized and usable.
Tommorrow is a holiday in the U.S. so probably Tuesday AM I'll kiss this thing good bye for a day or two...
Thanks for your trying to help, Mac

[orange]

Sorry i couldn't be of more help, however, if you do take it to a shop then make sure you backup any important info to floppy before hand (or ZIP drive if you or a friend has one). There's a good possibility that the shop will just throw a clean install of windows onto the drive and all your info will be gone. This will most likely clear up the problem and while we could talk you through the install here its probably best to get it sorted professionally :)

Good Luck!

[orange]

One last thing! Just follow the IDE ribbon cables from both the hard drive and the CDrom back to the motherboard and make sure they are both well connected (with system switched off at wall socket, but plugged in!). Touch the bare metal frame of your PC case before delving inside to discharge any static electricity that may have built up on your clothes/skin.

[McMahon]

Hi Orange, I'm glad that you mentioned that they might do a clean reload - well I don't have a ZIP drive not do I know anyone close by to me that does. I have over 3 Gigs of "stuff" on my system so using floppys is out of the question. I noticed that this forum has a section for Win95/98 - I'm going to go over there and look around and ask a few questions, just maybe someone there can give me a few hints on how to fix this without doing any shop work (not only is it a pain in the back side but also in the wallet). :confused:

[Sly]

Try booting your system with a win98 boot floppy with cd support it might pick up both drives.

[McMahon]

Hi Sly69, I tried the rebooting with the Windows Startup Disk using the Cdrom option, the system loaded the system driver(s) for the CDROM, but then came back and stated the there was not a valid device there (it did try accessing the CDROM as the light on the reader flashed several times), it aborted the routine and I did a normal Restart. I was in the Win95/98 forum for a couple of msgs (was told that I shouldn't have taken the same topic to 2 areas - NOW I know better) but until until the topic was closed out, I had received a couple of suggestions: a) Try resetting the CMOS load defaults - which I did, the only thing that happened was that the printer was reloaded into the system again. b) check to insure that there isn't a regestry key "noide" - Well I dont know anything about the registry except to run the registry cleaner once and a while. Isn't there a program out there that is downloadable/executable that would load a generic CDROM driver for use on Sony CDUs ??

[Sly]

This is from MS KB support

Code 10
If the device has a "FailReasonString" value in its hardware key, that string is displayed as the error message. The driver or enumerator places this registry string value there. If there is no "FailReasonString" in the hardware key, the following generic error message is displayed:

This device is either not present, not working properly, or does not have all the drivers installed. (Code 10)

Try upgrading the device drivers for this device.

Solution button: Update Driver

To resolve this error code, make sure the device is connected to the computer correctly. For example, make sure all cables are plugged in fully and that all adapter cards are properly seated. Follow the suggested solution button and update the device driver. It may be possible to remove the device and redetect it using the Add New Hardware wizard.

Does your bios see your cd-roms?

[McMahon]

Hi, I one of those folks that have not dug into the software side of my computer, I have not taken the time to dig and learn how to do a lot of the "thingies" that Techs do. I have a little knowledge but not a lot. I have no idea how to add, alter, or change directory entries. I don't know how to determine if the bios see's the cdrom. I did create a sysinfo.txt file about a year ago - this is what it says about the cd-rom drive -" E-IDE CD-ROM 36X/AKW
CDROM
Registry Key: HKEY_LOCAL_MACHINE\enum\SCSI\E-IDE___CD-ROM_36X/AKW__U\MF&CHILD0001&PCI&VEN_8086&DEV_7111&SUBSYS_00000000&REV_01&BUS_00&DEV_07&FUNC_0110
Alloc resources: None
Forced resources: None
Boot resources: None
Filtered resources: None
Basic resources: None
Driver: CDROM\0000
Driver Date: 5-11-1998
" I hope that helps somebody, I am a little pressed for time today so I don't have the time to unconnect, reboot, reconnect, reboot and double check the things that has been requested. I should be able to do all of that on Thurs AM. I do appreciate all of the help and ideas that I'm am getting from you folks. I just wish that I knew more about my computer so that I could do more..

[McMahon]

Well, my problem is solved for a while. I gave up and went and purchased a different CD-ROM. It was detected at the system boot-up to reload the windows98 program. (One of the people on this forum suggested that I do this using the "use cd-rom support" option.) I used that option many times and I became convinced that the system did not communicate properly with the replacement cd-rom drive that I was attempting to use. The new drive - listed as "retail" - was recognized and accepted at once. I did not loose anything that was previously loaded, however I did have to remake some of the changes that I had previously made to win98 loaded on my system. I do now know that there is a real difference between IDE and EIDE (or ATA vs. ATAPE). I don't understand all of it but it can and does make a difference in how the PC accepts the replaced hardware. I am still going to track down the software needed to use the previously purchased CD-ROM so that I can use it at a later date. I want to thank all of you who responded to my problem in trying to help me out. That is what these forum are for. Thank you again. Mac