[RESOLVED] Help installing CD Rom Driver

[honeybunnie2]

I just reformatted an old Packard Bell computer and I do have the disk for the CD Rom drivers but they won't install.
I don't know what information you need to help me out but ask away and I'll provide what I can.
I realize this is asking a lot from the group here but I have reformatted many computers before and not had a problem before now. Thank you in advance.

[freddy]

how do u mean u cannot load your cdrom , it should load automaticly in windows.
do you mean you cannot load windows because u have not got acces to your cdrom?
if u are using win98 , you should be able to boot it by setting your bios boot: cdrom c a.
if u are using win95 or your machine wont boot from cdrom then download a bootdisk from windrivers utilities.

[honeybunnie2]

I mean that the generic CD Rom files will not load the right drivers. After I formated the hard drive I put in the Floppy with the Oak OTI 601 Sound & Panasonic CR -562- B CDRom drivers
At the A:\ Prompt I typed Setup.exe, the floppy spins up and reads it, then I'll get "win SETUP.EXE" "Bad command or file name"

I have downloaded these drivers time and time again and I am at a complete loss as to why they will not install. Without the CD rom working I can't install win98 or win 95 for that matter.
Am I making more sense now? LOL I hope so cause I'm having a reallly hard time with this...

What would the URL be for this "bootdisk from windrivers utilities. that you mentioned. It might very well be worth a try, can't lose right?

[Sowulo]

"win setup.exe" means the setup file you are trying to run is a Windows app and will only run if Windows is already on the system and working. Check and see if there is a file that is just called "install.exe" (or something that has install or setup in the file name) that might be the DOS install and driver you need.

[honeybunnie2]

Tried that to and still get the same message under as before..
Just how do I install a DOS version if I can't find the right one? I downloaded different dos versions and they won't install either..
Help... I'm going bald tearing out my hair trying to figure this one out.. Nothing so simple should be this hard. <IMG SRC="smilies/mad.gif" border="0">

[KWB Teck]

Try here (http://support.micronpc.com/file_lib/boot.html) and select the boot disk for the operating system your trying to install.

[honeybunnie2]

Thank you KWB, I'll go download a boot disk from here and give it a whirl, nothing else has worked as of yet though..

[truongqt]

Your CDrom don't go with the driver what you have ( a file with name as extension .sys), you must to try with another driver.
You should to change a little bit in your file name "autoexec.bat" with this line:
c:\mscdex.exe /d:mscdide /v

and, a file name "config.sys" :
device=c:\ta12xcd.sys /d:mscdide

and copy in your system, after reset it. I am sure it work well.
If you dont know DOS, you can ask someone do it for you. Good luck.

[Ryno]

I am having the EXACT same problem with my pc right now hb2, but I ended up taking the hdrive out and putting it another (working) machine, installing the os, and swapping out the hdd again....have an os now, but still no cd rom...so please post if you get yours to work...I am sure our problems are identical.

[honeybunnie2]

Sorry redsnake I don't know dos and Neither does antone else around here.. LOL I am considered the computer geru in the neighborhood, if you can believe that.
I do know a tad about how dos works but you have totally lost me in what you said, sorry. <IMG SRC="smilies/frown.gif" border="0">

[honeybunnie2]

Ryno, that unfortunately is not an option for me. I am beginning to hate these damn sound cards and CD Rom drives that are on the mother boards, they are such a pain in the you know what to find the right drivers to get them installed.
I have a windows driver for this one but it won't work until I can get win95 installed and I can't do that without getting the CD Rom to work.

The drivers are for the "Oak OTI 601 Sound card and Panasonic CR-562-B CD Rom" if you really would like to try them I can zip em up and send to you.. <IMG SRC="smilies/smile.gif" border="0">

[Ryno]

This may also be al long shot, but see if the cdrom is using its own slot on the motherboard. If it is, try changing the jumper settings on the cdrom to slave (if it is set to master now), and visa-versa (sp?)
Oh yea...uh make sure the power is disconnected and that you are grounded before touching anything! And thanks, but fortunately I have the exact drivers for the cd-rom I am using.

[honeybunnie2]

[QUOTE]Originally posted by Ryno:
[QB]This may also be al long shot, but see if the cdrom is using its own slot on the motherboard. If it is, try changing the jumper settings on the cdrom to slave (if it is set to master now), and visa-versa (sp?)

This may sound really dumb but, how do I tell if they share the same slot or not? And if they are how do I change the jumper settings? I didn't see anything in the bios about a CD Rom either.
Everytime I boot up the CD Rom starts to spin and it worked before I did the FDISK and reformat.

[Ryno]

The same thing happened to mine (my neighbors, actually) Worked fine until fdisk and format. I'm still pretty new at all this but I can tell you what I've learned so far, and these guys on here are like freakin wizards...their really cool so don't let their techno-lingo scare you..they just explain it like it is and sometimes you have to do some the footwork...don't you love computer crash courses?
Anyway...I take it the computer casing is off and you can see the inside. It's pretty easy to identify the cd-rom, floppy drive, and hdd from here. Now, the cdrom should have a wide gray strip (ide cable) with a thin red line down one side. Beside that will be the power plug...(uh this is granted you do not have a propriety cdrom device) not to worry...if you have what I just mentioned wide strip, pwr supply, and nothing else coming out of the back of the cdrom, then it it probably not the latter.
To check the jumper settings on the cdrom, you will have to probably take out the cdrom. If you are not familiar with this procedure, decide for yourself if its worth the try, remembering that this is still a "long shot", and post back.

[Platypus]

HB2, if the CD-ROM in the system is a CR562B, this is not an IDE CD-ROM. It will have a 40 pin cable identical to an IDE cable, but the jumper on the drive doesn't set master/slave, it sets drive number (up to 4). It connects to a Panasonic interface.

The suggestion to temporarily connect an IDE CD-ROM is a good one. Use KWB Teck's link to get the boot disk files for Win 9x and the ATAPI driver, installing Windows will be much faster. Once installed, try re-connecting the CR562, and if the interface on the sound card is one that doesn't need software initialisation, Windows will find the CD and install it's own CR562 driver. I've used this method myself, but with genuine SoundBlaster cards. If it works but Windows doesn't have sound drivers, there's a selection here: http://www.oaktech.com/legacy_drivers/audtech.html

It's becoming increasingly impractical to set up this old gear for current Windows... <IMG SRC="smilies/frown.gif" border="0">

On the driver floppy disk, if the SETUP and INSTALL files are called SETUP.BAT and INSTALL.BAT (which it looks like) they are trying to run the Win 3.1 setup program. Don't do this once Win 9x is installed as it may cause problems.

[honeybunnie2]

Which one of these do you suggest I use then?
There seems to be 7 choices.
I want to install win98SE when I'm all done and said.

Windows 98 SE
Windows 98
Windows 95 OSR2/2.1 98BOT10A.EXE
572 KB
(03-09-99) All Atapi Compliant and Adaptec

Windows 95 95BOT245.EXE
618KB
(09-17-96) Older - Teac, Sony, Sanyo, NEC, Mitsumi, Hitachi, Some Atapi, Adaptec, and Bus Logic.

MS DOS 6.22 w/ Windows 3.11 DOSBOT29.EXE
830 KB
(04-10-97) Older - Teac, Sony, Sanyo, NEC, Mitsumi, Hitachi, Toshiba, Adaptec, Advansys, and Bus Logic.

Windows NT 4.0 Workstation(3 Setup Disks) NT401.EXE
NT402.EXE
NT403.EXE All Atapi Compliant and Supported SCSI controllers.

Windows NT 4.0 Server(3 Setup Disks) NTSER401.EXE
NTSER402.EXE
NTSER403.EXE All Atapi Compliant and Supported SCSI controllers.

Windows NT Small Bussiness Server(Re-Install Disk) SBS_SCSI.EXE All Atapi Compliant and Supported SCSI controllers.

Windows NT 3.51 Workstation(3 Setup Disks) NTDisk1.EXE
NTDisk2.EXE
NTDisk3.EXE All Atapi Compliant and Supported SCSI controllers.

[Mad Machinist]

This may not be much help.....but when trying to load Win98 on a Packard Bell, when you get to a dos prompt change to Q drive. I have loaded win95/98 on dozens of old PB's.
When you get to Q prompt...type in setup and the win setup will begin and the cd will recognize and operate......same problem drove me insane for a month

[Sly]

From what i am reading it looks like your CD-ROM whants to be load form the autoexec.bat, if this is the case you will need the DOS drivers for the cd-rom. If so open up the computer and look at the sound card get all info you can from the card, FCC ID, maker of the card, model #, or chip set the more info you can get the better the chance you have to find the right drivers..

Post all info here someone can find what you are looking for..

Sly <IMG SRC="smilies/smile.gif" border="0">

[Platypus]

Originally posted by honeybunnie2:
<STRONG>Which one of these do you suggest I use then?
There seems to be 7 choices.
I want to install win98SE when I'm all done and said.

Windows 98 SE
Windows 98
Windows 95 OSR2/2.1 98BOT10A.EXE
572 KB
(03-09-99) All Atapi Compliant and Adaptec
</STRONG>

HB2, if you are able to use an ordinary modern IDE drive to load Win98, use the first option above, ATAPI Compliant. Leave the flat data cable off the CR562 drive & temporarily hook up the IDE drive as slave with the hard drive. A bootable floppy disk made from the above file should boot up to an A: prompt, and give you access to the CD-ROM drive. I suggest if the hard drive is a reasonable size, copy the Win98 and Drivers folders from the CD to the hard drive. Shut down & swap the drives again, and run SETUP from the Win98 folder on the hard drive. If the interface will talk to the CR562 without software (some won't) Windows will find the drive & install it's own driver.

If the interface on that Oak card (or maybe it's integrated on the motherboard) has to be initialised by it's own DOS software, there may be a file on the driver disk called oemsetup.inf which could be examined to find out what file to run with what commands (messy). Or as a last resort, if as I suspect your driver disk is the install for Win 3.1, maybe you could find disks to install Windows 3.1 on the system, install the drivers, look in CONFIG.SYS and AUTOEXEC.BAT to find out how they are installed, then set the necessary ones up after re-installing Win 98. This would be VERY messy, and could make Win 98 unstable, or at least have to run in Compatability Mode, which hampers its performance.

Hope all this hasn't put you off! Good luck.

[honeybunnie2]

All I got from the A:\ prompt when I put in Q: was "Bad command or file name" <IMG SRC="smilies/frown.gif" border="0">
Maybe I just don't have my eyes crossed right..LOL.. Thanks any way for the suggestion.

Originally posted by Mad Machinist:
<STRONG>This may not be much help.....but when trying to load Win98 on a Packard Bell, when you get to a dos prompt change to Q drive. I have loaded win95/98 on dozens of old PB's.
When you get to Q prompt...type in setup and the win setup will begin and the cd will recognize and operate......same problem drove me insane for a month</STRONG>

[honeybunnie2]

Platypus, the sound and CD Rom are both intregated on the Mother board and there in lies the problem. It seems that no matter what Boot disk I have tried, every single one so far has told me there is no CD rom drive found and the drivers weren't installed.

Everything on the PB worked up until I FDISK and reformated, I wasn't worried because I did have what I thought were the right floppy with the drivers, but this floppy is only for windows after you have them installed. At the A prompt when trying to load them I get "win startup" I forget the rest right now..
Oh well I will keep plugging along and the solution will come to me some day.
I am one persistant old gal
<IMG SRC="smilies/biggrin.gif" border="0">

[Platypus]

I've emailed you the universal IDE driver I use. Also maybe try here:
http://www.panasonic.com/support/software/oem_cd_dvd.htm

and download 56X_DOS.EXE and install the generic drivers for the CR562 (is it actually this drive?). If these drivers can't find the drive, and it was working before you re-formatted, I think for certain the interface needs to be initialised before it will talk to the drive.

Have you searched at Packard Bell's site for DOS drivers for the model of computer?

[imd14u]

Sorry if I sound DUH, but did you:

Format using the command?

format c: /s

And some drivers won't install correctly if you have more than 1 partition. The usual procedure that I do is:

FDISK make primary partition
format c: /s
install CD-ROM drivers
FDISK make extended partition, and logical drives.
Restart, drive letters are adjusted automatically.

This was the only way I knew the CD-ROM drivers would work properly. I remember long ago having a fight with my A+ instuctor about this.

Anyway, hope I was of help.

<IMG SRC="smilies/wink.gif" border="0"> <IMG SRC="smilies/wink.gif" border="0"> <IMG SRC="smilies/wink.gif" border="0">

[honeybunnie2]

b4uc1i81, that's the problem right there, I can't get the CD Rom drivers installed to do anything else. And yes I did use the Format c: /s command after I Fdisked.. It almost seems as though the bootup files aren't being copied to the hard drive, because when I try and install the rom and sound drivers it says it can't find the MSCDEX.EXE, so I copied that from the A and tried again, now it finds the file, but in the next step, it can't find the System.ini and I have to exit the setup.
P.S. I only have 1 partition set, this computer isn't bug enough for 2.

[imd14u]

What kind of boot disk are you using? <IMG SRC="smilies/confused.gif" border="0">

[Sly]

I'll ask once more
Who makes the cd-rom?
Can you find a FCC ID # of the CD-ROM?
What is the model number, and/or serial number of the computer (Packard Bell)?

If I can get these, I might find the solution to your problem.. <IMG SRC="smilies/confused.gif" border="0">

[honeybunnie2]

Sly69, Panasonic makes the CDROM here's the info I found on the back.
4Y15ACE00210
Manufactured 11-94
Model CR=562-B
Fcc ID IUO9TB008CRB
Matsu****a-Kotobuki Electronic

The only thing I could find on the CPU it's self isn't much and I don't know if one of these is the model number as I didn't see anything that said Model# on the back.

4001R1 (the last 1 could be another 4 or an L, it was pretty worn off)
8309013
Serial # 94100186605

This is every thing I could find on the back of the CPU after removing the cover.
If you need any bios info I can get you the info on the main screen of the bios. Thanks for your assistance..

P.S. I have tried using a win95 Boot disk and a win98 boot disk.

[Knucklehead]

Platypus is right on the money. Temporarily install an IDE CDROM as slave to the harddrive, boot with a Win98 boot disk, copy the Win98cd to the drive (if there is room), and install from there. It's nearly impossible to find the correct drivers for the proprietary controller that the CR-562-B uses; it was included in the factory boot disk for that computer. None of the generic IDE drivers will work with this CDROM so don't beat yourself up any longer trying them. (This was probably THE most common component in the popular Computer From Hell post in the Lounge Forum so don't feel bad!)

[honeybunnie2]

How do I leave the flat data cable off the CR562 drive and temp hookup the IDE drive as the slave.
I assume it's not the cable running out of the back of the CDROM that has to be moved but the other end of it, that's the one I don't know where to plug back in to make a slave...

[Platypus]

HB2, the IDE CD-ROM needs to be connected to the spare connector on the hard drive data cable, on the CR562 just pull the data cable out & leave it loose for now.

The IDE CD-ROM will be a slave if the small jumper block is across two pins usually labelled SL, generally near the data connector. There should be 3 sets of 2 pins labelled MA, SL & CS. The hard drive should already be a master, so the CD-ROM has to be slave.

[Knucklehead]

Don't ever connect an IDE CDROM to the proprietary connector which your present CDROM is connected to, it could spell big trouble. You may need to get a different cable for the harddrive with two connectors (plus the mainboard one) if your cable doesn't have two. You could also probably put the IDE CDROM on the secondary IDE as a master.

[geeksRus]

Try here:
CD-Rom Drivers (http://support.mwmicro.com/ftp/ftpindex/index.cfm?AREAn=8)

Scroll down to CD_DOS.EXE
these are the DOS drivers.

[Sly]

Ok try this Driver (http://www.panasonic.com/support/software/cdrom.html) the file you want to download is 56XW95.exe, or 2XCDRIVE.exe Try the 2x first.

Download this file and install (start from a new fdisk and format.)

Try this "format C: /s" you can do this with any win9x boot disk, This will make you drive bootable. than install the cd-rom with the file you downloaded. If all goes right the next time you boot you should have a cd-rom load. If so type "md c:\Win9x" , than copy your win95 or win98 to this dir. than type "copy d:\win9x c:\win9x" install windows from this dir... Type= with out quotes ""

Good luck
SLY <IMG SRC="smilies/smile.gif" border="0">

[futuretech]

Had an old computer that would not load cd-rom without loading sound card drivers first then after a reboot load cd-rom drivers. The cd had to be run through the sound card in order to work.