[RESOLVED] HP 8230 hang during install

[jumppin_jay]

Hi there. I have a problem with HP 8230 (usb). I cant seem to install it on my Toshiba notebook SP4600. It will hang immediately when i try to install the Win2k drivers. I have tried updating the usb as well as the cd-rw drivers.

[DonJ]

Go here for new USB drivers:
http://www.hp.com/cposupport/information_storage/software/usbver39.exe.html

Go here for physically installing the hardware:
http://www.hp.com/cgi-bin/cposupport/get_doc.pl?SNI=hpcdwriter22108&LC=information_storage&Tfile=lpg41280

Go here for installing the software...notice the block for Win2000:
http://www.hp.com/cgi-bin/cposupport/get_doc.pl?SNI=hpcdwriter22108&LC=information_storage&Tfile=lpg40312

Let us know how it goes...Good Luck!
DonJ


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[jumppin_jay]

Thanks DonJ. But unfortunately I have already done those things. The notebook will hang immediately after installation of the win2k drivers.

The notebook will still hang if reboot unless the cd-rw drive is disconnected. I have to manually remove the usb hub from device manager before it works normally again.