[RESOLVED] Adobe Acrobat Reader

[jimarrowmedicare]

Since reformatting my HP Pavilion & reloading WinME I can no longer use any version of the acrobat reader. Each version I load gives me the same error. The program begins to load, then stops with an error:

Acrord32 has an unknown error....will now close. I tried pulling a pdf file from the web and got an additional error:

Could not find Acrobat External Window Handler. I've searched Adobe's site for clues have come up empty.

Any of you professional gurus have an idea?
I desperately need to get the reader operating again. I pull updated files daily for my business.

Thanks in advance.
Jim

[jay015]

For your downloading a pdf file error, if you are using Netscape, take a look at this article.
http://support.microsoft.com/support/kb/articles/Q262/2/13.ASP?LN=EN-US&SD=gn&FR=0&qry=acrobat%20handler&rnk=2&src=DHCS_MSPSS_gn_SRCH&SPR=MSALL

[jimarrowmedicare]

Thanks for the input, but, I'm using IE6. Since acrobat will not load completely, even while not opening a pdf file I tend to believe that the problem is more application/os problem related.


<font face="Tahoma, Arial, Helvetica, Verdana, Geneva" size="2">Originally posted by jay015:
For your downloading a pdf file error, if you are using Netscape, take a look at this article.
http://support.microsoft.com/su pport/kb/articles/Q262/2/13.ASP?LN=EN-US&SD=gn&FR=0&qry=acrobat%20handler&rnk=2&src=DHCS_MSPSS_gn_SRCH&SPR=MSALL (http://support.microsoft.com/support/kb/articles/Q262/2/13.ASP?LN=EN-US&SD=gn&FR=0&qry=acrobat%20handler&rnk=2&src=DHCS_MSPSS_gn_SRCH&SPR=MSALL)</font>

[MacGyver]

Did you try reinstalling? What version of Acrobat Reader are you using, 3, 4, or 5?

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I help others in the name of my Lord, Jesus Christ.

[Sowulo]

I had the exact same problem after upgrading from IE6 preview to IE6 final--just reinstalled Acrobat5 and no more issues....

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http://forums.windrivers.com/cgi-bin/forum3/avatars/custom/2974.gif Note to self: Re-index brain cells, database corruption present.

[yoda knight]

I think Sowolu may be onto something there.
IE 6 seems to be a bit flaky. I know of quite a few people who updated off the windows update site and have had various things stop working. In my case it was Outlook. Try re-installing... :{ http://forums.windrivers.com/cgi-bin/forum1/noncgi/cwmsmilies/cwm10.gif