New Hardware Wizard Won't Leave

[Beano]

I am running a new Win2000 Pro system, and have a Lexmark Optra M412 laser printer for the system. I installed it the first time around using the wizard, and it did not work correctly. I went back and took a look at the documentation for the printer, and it says to cancel the wizard and install from the CD without the wizard. I did this, and the printer works fine, and everyone on the network can see it and use it, but everytime the computer that the printer is plugged into restarts, the wizard pops up telling me it has found new hardware (the laser printer)and wants to install the drivers for it.

Anyone know how I can get the wizard to stop doing this?

[CornMaster]

Not sure if 2000 will work the same way.

But when I use Win9x I just complete the wizard but I point it to a location that won't find a driver. Then it says "Press back to install a driver" or "Press finish to not install a driver at this time".

If you click Finish or Next it should install it as an unknown device and it won't ask you anymore (And should continue to work).

Tell me if it works for Win2k too.

[Beano]

unfortunately, that will not work. I have tried installing the driver using the New Hardware Wizard, I have tried installing the driver not using the Wizard, and I have tried to install it without the Wizard and then tell the Wizard not to install a driver. In all three scenarios I get a Found New Hardware on a reboot. I think this is leading to a problem using the printers over the network as well. I am not the first in my office, and invariably when I come to work, I hear that the printers aren't printing again. I go to my computer (which is the machine the printers are hooked to) and the damn New Hardware Wizard is on the screen. As soon as I cancel the Wizard, everyone can print. Will the Wizard lock out resources this way? Does anyone have any idea how I can get rid of the blasted thing?

[Ranger12]

Hi!

Maybe u could uninstall the printer software first after that plug out the printer cable from the computer. then restart your computer. If win2k did not say it detects any new hardware then shutdown ur computer and connect back ur printer but don't switch on the printer first. only when it is running the win2k then switch it on and install the driver.

hmmmm that is from what i experience but i'm not sure will it help u....

[Ron Prestenback]

This may apply to you:
KB 223392 (http://support.microsoft.com/support/kb/articles/Q223/3/92.ASP?LN=EN-US&SD=gn&FR=0&qry=kbprint&rnk=66&src=DHCS_MSPSS_gn_SRCH&SPR=WIN2000)

[Ya_know]

Hey Beano, tell us what happened with these suggestions. I am dieing to know!

[Beano]

As soon as I get something to work, I'll defintely post the solution here!