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CptCaveman
March 28th, 2001, 02:30 PM
I have a user using gw5.5 and she says that at the end of the day all of her emails disapear when see moves them to another folder besides just her inbox. I checked the auto delete and auto archive features and they where off. any thoughts on this problem?

MacGyver
March 28th, 2001, 02:35 PM
Would one of the folders happen to be a find results folder, like "Sent Items"? These are not real folders, and if you try to drag and drop between them weird things can happen. By default all sent items actually reside in the inbox, but the view settings are such that you don't see them in the inbox. Try this article for a better explanation. (http://www.novell.com/coolsolutions/gwmag/tips/t_sent_items_outbox_gw.html) and possible solution.

If this is not the case, then her/the GroupWise database may be corrupted. Do you run gwcheck weekly (usually done through a scheduled event in NWadmin GroupWise config)

jimmr13
March 28th, 2001, 03:11 PM
See what I mean? Before i can get there you go it all worked out and again right on the money.
My thoughts are the exact same as Mac's.
Mac. take the CNE Tests your ready Bud.

MacGyver
March 28th, 2001, 04:21 PM
OK, jimmr pal, next post in this forum - you get first crack at it! Gotta spread the joy around, ya know.

jimmr13
March 28th, 2001, 04:29 PM
Hope they hurry I'm in and out of meetings, trying to land a new contract with a little start up company in San Diego, Maybe you have heard of it Sony Int.
Got to run back later.

CptCaveman
March 28th, 2001, 05:11 PM
this person is trying your fix and will let you know in the morning guy