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stecktech
August 26th, 2001, 09:48 PM
Have a computer that a program called gator was installed. Since installation the cable connection will not connect to the internet through microsoft explorer. It will still use the same connection to check email sign on through aol and get onto the internet through aol.
I know it has to be something that was changed in Microsoft explorer probably in the registry. Uninstalled gator but problem persists. Also running zone alarm. Will not connect with zone alarm down or running. Any suggestions would be much appreciated
Votan
August 26th, 2001, 10:19 PM
Just a wild guess, have you tried to set your IE the default browser. Your note does not indicate you did.
Sabin
August 27th, 2001, 12:55 AM
Do you get any error messages?
You can try to repair Internet Explorer if you have updated it. Click Control Panel -> Add/Remove Programs ->Internet Explorer 5.5 and Internet Tools. Select option #2 "Repair Internet Explorer" and click OK.
If you don't see Internet Explorer in Add/Remove Programs, you can download and install Internet Explorer 5.5 SP2 from Microsoft website:
<a href="http://www.microsoft.com/windows/ie" target="_blank">http://www.microsoft.com/windows/ie</a>
weazel
August 27th, 2001, 08:03 AM
you can try uninstalling and reinstalling zonealarm...i've had zonealarm hose a few times and was not able to connect until i wiped it. I've used gator and I doubt that thats what hosed your connection. You could also try running system restore to a point before you had the problem, that fixes a few things most times.
stecktech
August 27th, 2001, 10:27 AM
Sabin you were right on. Thanks for the help. Everyone else who replied I appreciate the advise as well. Thanks to all. Again!!! :D