shell32.dll

[Deca01]

everytime i try to right-click on on a printer in my printer foulder(to change the default)i get this message:

EXPLORER caused an invalid page fault in
module SHELL32.DLL at 016f:7fbe1272.
Registers:
EAX=00000000 CS=016f EIP=7fbe1272 EFLGS=00010202
EBX=017bef80 SS=0177 ESP=017bee50 EBP=017bef1c
ECX=00000000 DS=0177 ESI=00000004 FS=1ca7
EDX=d09ff2e0 ES=0177 EDI=017bf560 GS=0000
Bytes at CS:EIP:
8b 08 ff 75 f8 ff 73 04 ff 33 50 ff 51 0c 83 7b
Stack dump:
00007900 00000010 00000000 004dc5bc 00000400 49534c43 317b5c44 36344539 2d303835 46383433 4331312d 37382d46 302d3137 35303038 30454341 7d434634

i'm using a dell pc running on the dreaded Win ME. No one has been able to help me
not even dell, nor microsoft. Does anyone know the answer?

[Sowulo]

How 'bout if you go into Safe mode? Can you then try deleting all printers, reboot and reinstall printers? I'd also delete the printer port in device manager and the spooler directory in Windows while still in safe mode just for kicks.

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Ya never know, ya know?

[Deca01]

tried but i cant delete it or it gives me the same error message even in safe mode.

im wondering if this could be a hardware problem (eg:memory) or it it only software?

[Sowulo]

If you have it available, definitely swap RAM, Video, Powersupply...anything that will help you rule out hardware.

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Ya never know, ya know?

[swamprat]

Isn't this the error that we had to do a regedit to remove the searchbar value from
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main??

[Votan]

Have you tried clean install?

[Blackhawk]

Read this <a href="http://support.microsoft.com/support/kb/articles/Q265/3/71.ASP"> article </a> from the Evil Empire. Shell32.dll is most likely in WIN_14.CAB. Extract the file as shown in the article, and see if you still have that problem. Let us know if it helped or not.


FYI: I extracted the SFC.EXE and sfcdll.dll files from my Win98 disk into \Windows\System\ and the default.sfc file into \Windows. I now have WIN98's System File Checker within WINME.

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Blackhawk
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Illegitimis non carborundum.
=====================
blackhawk@nhlmail.org


[This message has been edited by Blackhawk (edited March 03, 2001).]

[Damned Angel]

I just fixed a machine with the exact same problem. what I did was boot to safe mode and edit the registry. search for the printer name as it appears in the printers folder and remove every instance of it (backup the registry first please). Once that was done, the printer no longer showed up in the printers folder and I was able to reinstall it with no problems.

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If it aint broke......use a bigger hammer

[Deca01]

Thanks for the replies guys

I tried Formating my hard drive and my master boot record(not sure if it had anything to do with it) and afterwards re-installed Win Me and it worked

!