Click to See Complete Forum and Search --> : Tried everything- WinME still wont shut down properly.


CodeOmega
April 10th, 2001, 03:39 PM
I just upgraded to WinME and I can not shut down properly. It freezes on a black screen just before shutting down. Then I have to use the power button to kill it. I have gone to the microsoft website and windows has all the updates. I used the help files and tried everything there and nothing helps. I have tried to create a bootlog file but for some reason it never gets created. I updated all of my drivers- and software. I even used programs to try and force a shut down- but nothing works. I think there was one time when I was able to shutdown correctly- and that was in safe mode. I then tried to run msconfig and do a selective startup but even with everything off- I still forze on shut down.
system specs:
PIII 450
192MB RAM
10gig western Digital HD
40.9gig Maxtor HD
VooDoo 5 5500 AGP
Sound Blaster AudioPCI 64D
TDK CD-RW 4X8X32
Toshiba DVD
Toshiba PCX 1100 Cable Modem

Any help would be appreciated. Thanx.

CodeOmega
April 10th, 2001, 07:43 PM
ok- update- after a little playing around I found out that my pc dosen't freeze when shutting down- it just takes a super long time to fully shut down- like between 5 and 10 minutes. If anybody knows a solution- please help me out. Thanx.

paranoid
April 10th, 2001, 07:44 PM
have you tried toying with the power management settings in the bios? I think this could help you out.

CodeOmega
April 10th, 2001, 10:27 PM
Tried that- no change. Any other ideas?

JeanneD
April 10th, 2001, 11:23 PM
something is not shutting down properly try disabling\removing things in startup then shut down, maybe you can find which one..I find a lot of times its the sound card, try removing it from device manager and letting windows redect it. Also have you gotten updated drivers for hardware you have that ME didn't have them for? Especially sound and video...

Sowulo
April 11th, 2001, 01:07 AM
Originally posted by JeanneD:
something is not shutting down properly try disabling\removing things in startup then shut down, maybe you can find which one..I find a lot of times its the sound card, try removing it from device manager and letting windows redect it. Also have you gotten updated drivers for hardware you have that ME didn't have them for? Especially sound and video...

Not to mention antivirus software or NIC drivers...

Jeff the Brit
April 11th, 2001, 10:24 AM
Just a long shot ... try disabling the Windows shut-down sound. A corrupted sound file will hang in there trying to play and Windows won't close till it's finished playing the sound.

stupot71
April 11th, 2001, 12:08 PM
We had a similar grief we downgrades from 98 to ME and installed a speedstream dsl modem the computer would just not shut down it would go to the balck screen and stop our other me machines all shut down well so we swapped the modem to another machine and voila the first machine shutsdown great what it was is the modem is not compatable with ME so try shutting down your connection before shuting down your computer by the way the speedstream works great on a 98 machine your cable modem isnt USB by any chance??

CodeOmega
April 11th, 2001, 12:26 PM
Originally posted by JeanneD:
something is not shutting down properly try disabling\removing things in startup then shut down, maybe you can find which one..I find a lot of times its the sound card, try removing it from device manager and letting windows redect it. Also have you gotten updated drivers for hardware you have that ME didn't have them for? Especially sound and video...

I tried all of that- they mention all of those things in the windows help file- unfortunatly- none of them helped the problem. I did go and get new drivers for everything- but I'm still taking like 5 minutes of a black screen to shut down. Any other ideas?

CodeOmega
April 11th, 2001, 12:27 PM
Originally posted by Sowulo:
Not to mention antivirus software or NIC drivers...
I don't use antivirus software- but what are NIC drivers?

CodeOmega
April 11th, 2001, 12:29 PM
Originally posted by Jeff the Brit:
Just a long shot ... try disabling the Windows shut-down sound. A corrupted sound file will hang in there trying to play and Windows won't close till it's finished playing the sound. Thanx for the reply- but that was also covered in the windows help files- still a very long shutdown.

CodeOmega
April 11th, 2001, 12:30 PM
Originally posted by Tsunami:
We had a similar grief we downgrades from 98 to ME and installed a speedstream dsl modem the computer would just not shut down it would go to the balck screen and stop our other me machines all shut down well so we swapped the modem to another machine and voila the first machine shutsdown great what it was is the modem is not compatable with ME so try shutting down your connection before shuting down your computer by the way the speedstream works great on a 98 machine your cable modem isnt USB by any chance??

The cable modem itself is not USB- but it is connected to an ethernet adapter- that then plugs into my USB port. Think that could be it? If so- what can I do about it?

CodeOmega
April 12th, 2001, 02:45 PM
Booted and shutdown w/o the usb and it still takes an incredibly long time to shut down. Anybody else got an idea?

stupot71
April 12th, 2001, 04:34 PM
like said previously i still think its someting not shutting down still ME has a problem with fragged drives (not just the one ME is on) so if you havent tried it defrag all drives even after a clean install ME messes up the drives( personal opinion) try using task manager and shut programs down before shutdown to isolate a prob even when you stop a program in msconfig some can still startup!!! (msn messenger) Go to www.mcafee.com (http://www.mcafee.com) and try there performane optomiser you get a free trial it checks your file system and hardware config it it cant fix it it will still tell you what problems you have if all fails reinstall windows

stupot71
April 12th, 2001, 04:49 PM
just another quick thought how are your drives configured with regards to master/slave etc

CodeOmega
April 12th, 2001, 05:45 PM
the drive with ME is master it is the 10 gig.

mptyza
April 13th, 2001, 10:58 AM
Originally posted by CodeOmega:
I don't use antivirus software- but what are NIC drivers?[/B]

NIC drivers are drivers for a Network Interface Card (NIC).

Hell Gopher
April 13th, 2001, 12:10 PM
I had exactly the same problem. Unfortunately for you, I found that my antivirus software, Norton 2000, was scanning floppies for boot sector virus on shutdown. I disabled this from Norton Autoprotect.

But if you don't have that software, could it be that something else is doing it?

NorthStar
April 13th, 2001, 01:18 PM
What motherboard do you have and what chipset?

CodeOmega
April 13th, 2001, 11:50 PM
Originally posted by NorthStar:
What motherboard do you have and what chipset?

Not really sure- how can I find out?

CodeOmega
April 13th, 2001, 11:56 PM
Originally posted by Tsunami:
like said previously i still think its someting not shutting down still ME has a problem with fragged drives (not just the one ME is on) so if you havent tried it defrag all drives even after a clean install ME messes up the drives( personal opinion) try using task manager and shut programs down before shutdown to isolate a prob even when you stop a program in msconfig some can still startup!!! (msn messenger) Go to www.mcafee.com (http://www.mcafee.com) and try there performane optomiser you get a free trial it checks your file system and hardware config it it cant fix it it will still tell you what problems you have if all fails reinstall windows


I went to Mcafee- but the closest thing I found to performance optimizer was the Mcafee Utilites which has a performace optimizer in it. Only problem is it's for win9.x not ME.

stupot71
April 17th, 2001, 01:01 PM
http://www.mcafee.com/myapps/fao/ov_perfoptimize.asp?

supports Windows 95, 98, ME, NT or 2000

satch_ip
April 17th, 2001, 10:05 PM
It has to be connected with your DSL or cable modem. I have a wireless broadband modem and my computer does the same thing. Before I installed the static IP address always on modem, Me shut down just fine. Ever since then I have had the shutdown problem. Unfortunatly I can't find a fix.

stupot71
April 18th, 2001, 03:22 PM
what brand/model is your usb ethernet adapter you may need new drivers for that and or the usb ports on your mobo