Need help ASAP shutdown\restart

[JeanneD]

I have 2 ME pcs (one an upgrade one clean)
that both do not shutdown..when you pick shutdown you briefly see "safe to shutdown" but then it immediately reboots itself.
I tried to find an answer at MS but couldn't find and in a big hurry..
any help appreciated much! :eek:

FYI: I found that if i do "setup defaults" in the bios it does this, but if I do 'bios defaults" it doesn't...however this is not a fix and I saw after this a few other posts but no real fix...so hopefully one comes up...

[Sowulo]

The McAfee online virus app does this...
Try disabling all your tsr's and stuff with MSConfig and see if it shuts down. If so turn them back on one at a time until you find the culprit. I've seen AV apps, Palm Hotlink, and a few others that turned out to be the problem.

[AlienDyne]

I would check the memory also.

[condor]

also take a alook at this :
http://support.microsoft.com/support/kb/articles/Q273/7/46.ASP?LN=EN-US&SD=gn&FR=0&qry=shut%20down%20problem&rnk=6&src=DHCS_MSPSS_gn_SRCH&SPR=WINME

[prahjex]

I don't know what kind of motherboard you have but I found on a Gigabyte motherboard if you go into BIOS under power management, and disable PME event wakeup Me shuts down fine, if enabled it just reboots. :( :( :(