D-Link DES-3225G - How to use all 24 ports?

[dperez]

Was using DES-3224 Switch before, with 24 users using the 24 ports. Switch went bad. Recievend replacement from D-Link with DES-3225G model. I asked them to ensure me all 24 ports were available. they said yes. Went to replace switch, and noticed there were only 22 ports with 2 uplinks, and 2 additional uplinks to gigaswithches. Any body out there have any idease how to use all 24 ports on this switcher. D-Link will not return my calls. If I use ports 1 and 2 (also labelled uplinks), the other ports do not function.
Your help is appreciated.

Thanks
DP

[UsePost2000]

Id rip DLink a new one. THats totally unacceptable. Call for a CSR and keep asking for their managers. That is way out of line. Ill check in to your problem and get back to you once I have an answer.

[dperez]

Thanks for your input ... but I figure it out. D-Link does make good products, their CS leaves much to be desired though. Anyhow .. the problem has been solved! There are 22 labelled ports. Port 1 and 2 have a shared uplink port each (That is why it appears to be 24 ports, but in reality there is only 22 + 2 uplink). However, there are two additional ports labelled Slot I Tx and Slot I Rx. These ports are uplink ports to stack onto a GB switcher, with the addition of a coupler unit. However, these can also be used as ports 23 and 24. Plugged them in and it worked! I hope that D-link will do a better job labelling their switchers, or at least make it apparent in their documentation that this is how you get to use all 24 ports!

Thanks
DP

[shadow1]

Some hubs and switches can not use the uplink ports. Had a Lucent switch that was advertised as 24, but like you only had 22 available. Nothing to do about it. I would keep hounding d-link. Piss poor customer service. Better business bureau???? :mad:

[Higg]

Have you tried to use the uplink-ports with crossover-cables? Cause these will be necessary if you want to connect a PC instead of a switch-uplink...

The thing - using the GigE uplink TX and RX as 2 100M normal ports seem strange to me ... does it *really* work?

good luck Higg