Thunderwind
March 26th, 2002, 01:34 PM
Have you ever had a user that you knew was going to try some computer sabotage? Or have you ever had to recover a system from that?
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Stalemate
March 26th, 2002, 01:53 PM
No.
But we did have to replace PC parts, monitors, etc. for the Emergency reception area in the hospital where I previously worked when "patients" got "impatient" :rolleyes:
But we did have to replace PC parts, monitors, etc. for the Emergency reception area in the hospital where I previously worked when "patients" got "impatient" :rolleyes:
MacGyver
March 26th, 2002, 02:04 PM
Had one rogue network admin in our company who didn't like the way our branch office drew AutoCAD drawings. So he sabotaged one of our LISP routines that did something he didn't agree with. Stupid moron left a trail of FTP logs with his IP! Unfortunately management has done nothing about it, and I hope it doesn't happen again.
Milenko
March 27th, 2002, 05:56 AM
I work in a high school. 'Nuff said.
Draggar
March 27th, 2002, 06:03 AM
I see it all the time.
A phone has the dataport all corroded out. There is really only one thing that can cause that. Water.
When you say that, they get really defensive BUT ITS NEVER BEEN NEAR WATER! (FYI Out store is less than a mile from the coast).
People don't realize it but we can tell exactly what has happened to a phone and why.
Huge dents on the phone "But I never dropped it!".
Its fun to see what people do to their phones just to get it replaced.
A phone has the dataport all corroded out. There is really only one thing that can cause that. Water.
When you say that, they get really defensive BUT ITS NEVER BEEN NEAR WATER! (FYI Out store is less than a mile from the coast).
People don't realize it but we can tell exactly what has happened to a phone and why.
Huge dents on the phone "But I never dropped it!".
Its fun to see what people do to their phones just to get it replaced.
Draggar
March 27th, 2002, 06:04 AM
[quote]Originally posted by Milenko:
<strong>I work in a high school. 'Nuff said.</strong><hr></blockquote>
Ahhh the good ole' days.
Not working on the PCs, messing them up. ;)
<strong>I work in a high school. 'Nuff said.</strong><hr></blockquote>
Ahhh the good ole' days.
Not working on the PCs, messing them up. ;)
Outcoded
March 27th, 2002, 06:43 AM
Yeah, I've still got his fingers in my desk somewhere... :D
Matridom
March 27th, 2002, 08:39 AM
We had a few systems come in for insurance.. moving company. Guy claimed the company fubared his computer.. turned out the the GPU chip was pulled out of the video card.
Now on the other hand, we had what was called Death Row. Parts that where awaiting death so that RMA could be done.
Now on the other hand, we had what was called Death Row. Parts that where awaiting death so that RMA could be done.
Quiet Thunder
March 27th, 2002, 09:19 AM
Yea, I've seen users that wanted new computers so bad, they'd start by complaining daily, then start with the weirdest error messages imaginable. Messages that couldn't be duplicated. Then all the sudden, files would be deleted, and hardware would start to fry. I even had one person who said some of their keys were stolen, cause they wanted a new keyboard....
Danger
March 29th, 2002, 01:41 AM
I have a story thats not exactly the same, but along those lines...
Awhile ago I had a friend who was become more and more reclusive. Between college courses and work he was next to impossible to get ahold of. Anyway, to make a long story (and it really is a LONG Story) Short, I had some inside help, and got into his room and planted a... 'bug' in his computer. Basicly, I had it set up to where the next time he booted up, everything would run fine. every time after that, it would fail to boot up. I had left a message on his desktop telling him I'd stopped by his house, and that he should call me. obviousely, he knew I fixed computers. And believe it or not, it worked! I got a call from him not 2 days later :D
I've also had customers who intentionally screw up their computers and try to get either warranty work done on them, or a replacement altogether... but thats another story entirely :mad:
Awhile ago I had a friend who was become more and more reclusive. Between college courses and work he was next to impossible to get ahold of. Anyway, to make a long story (and it really is a LONG Story) Short, I had some inside help, and got into his room and planted a... 'bug' in his computer. Basicly, I had it set up to where the next time he booted up, everything would run fine. every time after that, it would fail to boot up. I had left a message on his desktop telling him I'd stopped by his house, and that he should call me. obviousely, he knew I fixed computers. And believe it or not, it worked! I got a call from him not 2 days later :D
I've also had customers who intentionally screw up their computers and try to get either warranty work done on them, or a replacement altogether... but thats another story entirely :mad:
AlienDyne
March 29th, 2002, 02:35 AM
Not yet.
Poseidon
April 9th, 2002, 01:24 PM
[quote]Originally posted by Quiet Thunder:
<strong>. . . . I even had one person who said some of their keys were stolen, cause they wanted a new keyboard....</strong><hr></blockquote>
ROFL! That is the first time I have heard of that.
To get a new keyboard, one of our users bent and twisted the cable until the keyboard was unusable.
<strong>. . . . I even had one person who said some of their keys were stolen, cause they wanted a new keyboard....</strong><hr></blockquote>
ROFL! That is the first time I have heard of that.
To get a new keyboard, one of our users bent and twisted the cable until the keyboard was unusable.
ElBatcho
April 9th, 2002, 02:36 PM
no but when I was in school for networking, we had an admin who thought he was a god and we trashed the pc's in his lab just by doing everything the prof told us Never to do. IE never rename boot.ini and so on.
EvilCabbage
April 9th, 2002, 10:08 PM
Ive had customers that have:
Poured water into PC's
Dropped PC's
Set fire to PC's
in order to make an insurance claim.. yeah, thanks for driving the cost of my contents insurance up, jerks!
Poured water into PC's
Dropped PC's
Set fire to PC's
in order to make an insurance claim.. yeah, thanks for driving the cost of my contents insurance up, jerks!
firemonkey
April 10th, 2002, 01:58 PM
Heres my delema I have a feeling that someone is doing it, but I have no proof are there any ideas how I can track this person
MacGyver
April 10th, 2002, 02:01 PM
[quote]Originally posted by firemonkey:
<strong>Heres my delema I have a feeling that someone is doing it, but I have no proof are there any ideas how I can track this person</strong><hr></blockquote>
What kind of sabotage are we talking about here?
<strong>Heres my delema I have a feeling that someone is doing it, but I have no proof are there any ideas how I can track this person</strong><hr></blockquote>
What kind of sabotage are we talking about here?
firemonkey
April 10th, 2002, 02:19 PM
[quote]Originally posted by MacGyver:
<strong>
What kind of sabotage are we talking about here?</strong><hr></blockquote>
Deleting files, unpluging stuff from the switch, unpluging stuff in computers, stupid kiddie stuff but its all political and he has full rights to the server, but he has several accounts, some are unknowen.
<strong>
What kind of sabotage are we talking about here?</strong><hr></blockquote>
Deleting files, unpluging stuff from the switch, unpluging stuff in computers, stupid kiddie stuff but its all political and he has full rights to the server, but he has several accounts, some are unknowen.
Thunderwind
April 10th, 2002, 02:22 PM
can you say keyboard logger!!! This will get you all the info you need. Especially if you use the type that track mousemovements or screenshots. Packet sniffer may help too`
firemonkey
April 10th, 2002, 02:29 PM
[quote]Originally posted by Thunderwind (Steven Henry):
<strong>can you say keyboard logger!!! This will get you all the info you need. Especially if you use the type that track mousemovements or screenshots. Packet sniffer may help too`</strong><hr></blockquote>
my problem is that the person will not always use the same computer to do the deeds, a packet sniffer might be my best bet are there any that can be recomneded.
a fellow tech is starting to take the blame and I know they have nothing to do with it. please help
<strong>can you say keyboard logger!!! This will get you all the info you need. Especially if you use the type that track mousemovements or screenshots. Packet sniffer may help too`</strong><hr></blockquote>
my problem is that the person will not always use the same computer to do the deeds, a packet sniffer might be my best bet are there any that can be recomneded.
a fellow tech is starting to take the blame and I know they have nothing to do with it. please help
Stalemate
April 10th, 2002, 03:04 PM
[quote]Originally posted by firemonkey:
<strong>
my problem is that the person will not always use the same computer to do the deeds, a packet sniffer might be my best bet are there any that can be recomneded.
a fellow tech is starting to take the blame and I know they have nothing to do with it. please help</strong><hr></blockquote>
What OS are you using?
With Novell, there are some tools that allow you to log account usage straight from the box, if you know which account to log, that is.
I'm sure there are other possibilities for NT/2000, but I can't recall any off hand.
Keyloggers are good if they can remain invisible to the user. Cover your assets by making sure the administration knows - and approves - what you are doing ahead of time.
<strong>
my problem is that the person will not always use the same computer to do the deeds, a packet sniffer might be my best bet are there any that can be recomneded.
a fellow tech is starting to take the blame and I know they have nothing to do with it. please help</strong><hr></blockquote>
What OS are you using?
With Novell, there are some tools that allow you to log account usage straight from the box, if you know which account to log, that is.
I'm sure there are other possibilities for NT/2000, but I can't recall any off hand.
Keyloggers are good if they can remain invisible to the user. Cover your assets by making sure the administration knows - and approves - what you are doing ahead of time.
FatalException0E
April 10th, 2002, 06:22 PM
I've heard that SpecterSoft (sp?) is quite good and completely invisible to the user. It logs keystrokes, mouse clicks and can be set to take screenshots at variable intervals. Crank the int down and you almost get a full motion vid of what the dude is doing. Problem is, again, you have to know which computers he might be using....or, install it on every computer in the company.....
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