CD works in dos but not in windows

[The Doctor]

I have a customers computer (Dell p200mmx) and I can get a cdrom to work in dos but not in windows. Windows recognises the change (picks it up in device manager) but wont let the user access it. I have 'pruned' the registry, tried disabling it and using dos drivers (including leaving it enabled) as well as moving it around from primary slave to secondary master. Any ideas?? Unfortunately, a reformat is not possible right now.

[Antimatter]

We've got a CDROM just like that. We use it for copying files in DOS. The CDROM is what you call ummm...stuffed.

[NTTECH1]

HAd Dell Unit like that replaced CDRom with newer IDE UDMA CDROm and NO PROBLEM DUDE!
older Drives CDRom's are not Plug & Pray.
Newer ones are.

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Computer Shop Owner A+ COMPTIA Master Tech

[Larommi]

<font face="Verdana, Arial" size="2">Originally posted by The Doctor:
I have a customers computer (Dell p200mmx) and I can get a cdrom to work in dos but not in windows. Windows recognises the change (picks it up in device manager) but wont let the user access it. I have 'pruned' the registry, tried disabling it and using dos drivers (including leaving it enabled) as well as moving it around from primary slave to secondary master. Any ideas?? Unfortunately, a reformat is not possible right now.</font>


1. Look for errors on the hard disk controllers in the Device Mangler.

2. Rem out all Real Mode drivers in the autoexec.bat and config.sys

3. Do a registry search for NOIDE and remove if found.

4. Update your hard disk controller drivers.

5. slave the cd off the hard drive.


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