simple problem ( I hope)

[simonham]

I don't have a lot of experience with windows hardware, but here's the problem:

I bought a win95 machine second-hand but the Creative IDE CD-ROM doesn't seem to be installed properly. The Add New Hardware wizard acts like it can successfully install the drivers but the device manager shows "This device is not present, not working properly, or does not have al the drivers installed (code 10)". I can get it to play audio so it's not completely knackered. What should I do?

[trinitro]

when you say you can get it to play audio cds do you mean through headphones or the sound card? it's probably through head phones. Does the BIOS see it as a CDROM? Is it an IDE CDROM? If it is, then put it on channel 2, set it as master. If it's not IDE then I need more info. But first check the data cable (pin 1), and the master/slave status. Also check the BIOS, make sure the controller the CDROM is on is not disabled.

[thecoolbean]

unless it is a VERY old cd-rom (less than 4x) is requieres NO drivers if Windows 9x is set up correctly. Here are the steps to correct the problem...
1. Make sure your primary and secondary IDE controllers do not have exclamation points beside them.
2. If one or both of them do... run a good anti-virus program.

Assuming that you have the CD-ROM plugged into an IDE cable and have the jumpers set correctly, and the cable IS plugged into either the primary or secondary controller on your MB... Windows will do the rest. the NUMBER one reason that a CD that was working well stops showing up in windows... is that you have gotten a nice case of Stealth-C or some other virus that messes with INT13h calls. (I think it's INT13). If you can... I recommend you plug your CD-ROM and Hard Drive into seperate cables on second controllers. Your overall performance will be increased.. and you don't have to worry about Master/Slave settings then.

Good luck

[WebHead]

Your first problem is that you're using Win95. I would recommend using Win98se or above as your OS. Windows 95 doesn't have enough built in drivers, etc. for hardware. If this PC that your using is an older, slower PC, then make sure to add as much memory as possible to it for better performance (and less crashing.)

[KamicarZ]

Try loading a universal (there's one in windrivers) DOS driver first(ie through autoexec), if that works you need to update the CDROM driver in windows.

If it doesn't you may have a dud drive.

[Geek #1]

OK. Lets start at the beginning here.

If it is playing audio cd's then if must have power. I am assuming it is an IDE cdrom, (if its SCSI it's a different ball game), check/replace the IDE cable. While you are on with that, make sure the jumper is set correctly. If it is connect the the hard disk it should be set to Slave, if it is by itself it doesn't matter either way but computer ettique should have it set to Master. If all the cables are correctly installed, examine the BIOS or the POST screen, it should appear on boot up.
Make sure it is being picked up by the hardware itself, as Windows (95 onwards) pulls all its info from there. You may need to enter the BIOS and change the IDE Controller settings to Auto.

Now, if everythings looks OK on the hardware side. Use Device Manager in Windows and look under the Hard Disk Controllers section, there should be a Primary IDE controller and Secondary IDE Controller listed there, and remove any drivers from the CDROM section. Reboot and do a full hardware scan using the Add New Hardware wizard, it should detect the cdrom and/or and IDE drivers you need.

If all the cables are set and windows has the necessary IDE drivers, you may need to get a 3rd party driver from the manufacturer. (WinDrivers Driver search is ideal for this). If you still have trouble, then let us know.

[imd14u]

Try reloading chipset drivers.