Modem

[Capricorn]

I have been trying to install Win XP Pro on my neighbours machine. All appears OK except for the modem which is a MDP 3858 - 56K Internal PCI V90/K56flex based Driver It attempts to dial, but doesn't connect. I have contacted Aztech, and had an automated reply telling me that there are XP drivers update for this modem on their Web Site. I downloaded them, but they don't install. Howver on the same automated reply is the message -* Analog modem - MDP3858 do not support Win2K, WinME and upcoming
Windows XP. This is after a message saying - * MDP 3858 Analog modem has been updated with the latest driver . To
download the updated driver click
<http://www.aztech.com.sg/driver/modem_mdp3858.htm> here
Anyone using this modem have any advice please. I accept that the easiest option might just be to get a new modem.
MDP 3858 - 56K Internal PCI V90/K56flex based Driver-* Analog modem - MDP3858 do not support Win2K, WinME and upcoming* MDP 3858 Analog modem has been updated with the latest driver . To

[Garak]

I think you have answered your own question here friend, it stats that the modem doesnt support 2k or XP - i think its time for a new modem. Sorry.

[Capricorn]

Thank Garak. I would agree, but this is what Aztech have on their Web SiteLatest Win XP drivers updated for ADSL and Analog Modems The only trouble is that their automated mail says that their analog modems arn't supported by ME or XP. Althoughg my neighbour is using it with ME at the moment! It's all very confusing!

[Capricorn]

Just for interest, this is the automated message from Aztech:-

Dear valued customer ,

Thank you for your enquiry.

We will respond to your Email as soon as possible. However , some may
require further research before we can reply to you. Thank you for your kind
understanding and patience.

IMPORTANT NOTE :

1. You may not get a response for inquiries on our obsolete products mainly
ISA based products.
- Aztech ISA Audio cards, Aztech ISA Video cards, Aztech ISA Modem cards and
Aztech DPD (Desktop Photo Developer).

2. We no longer provide technical support for Aztech CD-ROM drive.
- All IDE CD-ROM drivers do not require any special drivers for Win9x, Win
ME, WinNT, and Win2000 as the drivers are bundled with the Operating Drivers

3. For Aztech products that comes bundled with your PC upon your PC
purchase, please refer to your PC manufacturer for technical support and
driver updates.

Below are the latest product update and information that might be handy for
your info.

* MSP 3880 Analog modem has been updated with the latest driver . To
download the updated driver click
<http://www.aztech.com.sg/driver/modem_msp3880.htm> here

* UM 9800 Analog modem has been updated with the latest driver . To
download the updated driver click
<http://www.aztech.com.sg/driver/modem_um9800.htm> here

* EM 6800 Analog modem has been updated with the latest driver . To
download the updated driver click
<http://www.aztech.com.sg/driver/modem_em6800.htm> here

* MDP 3858 Analog modem has been updated with the latest driver . To download the updated driver click
<http://www.aztech.com.sg/driver/modem_mdp3858.htm> here

* To download the rest of our products' latest & updated driver, go to
<http://www.aztech.com/drivers_main.htm>
<a href="http://www.aztech.com/drivers_main.htm" target="_blank">http://www.aztech.com/drivers_main.htm</a> or <http://ftp.aztech.com.sg/pub/>
<a href="http://ftp.aztech.com.sg/pub/" target="_blank">http://ftp.aztech.com.sg/pub/</a>

* Analog modem - MDP3858 do not support Win2K, WinME and upcoming Windows XP.

* All Audio Cards - do not support Win2K, WinME and upcoming WinXP
(For Win2K support of PCI338 , use Win2K default driver).

* All Graphic Cards - use generic driver from Chipset supplier for
Win2K support. No support for WinME and upcoming Windows XP.

Thank you very much for your attention and look forward for your kind
understanding.

[Damned Angel]

When you say they don't install, does winXp tell you that the drivers are not signed and recommend not to install them? If so, install them anyway. it should work.

[Gollo]

I had an azetech modem that when I installed the updated drivers it would not work. If it has drivers for win2k try them in xp and they should work. Just a thought.