Dude I got a Dell and now I'm in video hell

[Dark Millennium]

Hi guys.

I purchased a used Dell optiplex GX110 system. P3 (SLOT 1) 600 Mhz, ATI on board video.

The problem is the onboard video doesn't work well (big surprise), and I attempted to install a pine sis 6326 8 MB video card.

I followed Dell's instructions to install the card and get it to work (as I can't disable the onboard video in the bios). The problem

The problem is that when windows was using the new card, the mouse seemed to be in two places at once (move it over start and it aslo appears to be in the middle of the screen). Also and ugly puke colour green has appeared in the ok box, on shortcuts, various places that should be white like the background of explorer, etc....

I have put the machine back on the onboard video and no probs.....

I have tried total reinstall of system, updating drivers for video and mouse, and contemplating hanging myself for getting a dell.

Anyone have any ideas? I haven't done a bios update yet as I was unable to locate it on Dell's site (probably overlooked)

The system is currently running windows 98se with all updates.

Thanks and have a nice day.

[NooNoo]

you got another video card to try? Pine is not known for it's reliability....

[Dark Millennium]

Unfortunately no. The only other card I have spare is AGP and this PC doesn't have and AGP slot. :(

[NooNoo]

dell bios update for the GX110 (http://support.dell.com/filelib/Devices.aspx?Category=0&OS=W98++&OSL=EN&SvcTag=&SysID=PLX_PNT_P03_GX110)

What happens if you try to run it as a dual monitor setup?

[Dark Millennium]

I tried the dual monitor setup up. The onboard worked fine. the PINE had the same issues as before.

This card hadn't givien any trouble before either.

Thanks a lot for the link btw. I will give that a try after work.:)

Are all Dell's this much fun?:rolleyes:

[NooNoo]

Any board with onboard video and no jumpers is classed as "fun" :D :D

[Dark Millennium]

:rolleyes: :D :D :D

[dr_jones]

have you tried updating your video card drivers? if the problem occurs only once windows has loaded this could well suggest driver problems, directx maybe.. did you fully unistall the onboard video drivers and any sofware utilities that may have come with it??

Try also reseating the graphics card. pull it out and put it back in again see if this sorts out the problem.

you could try using a different pci slot... and see if problems till cocurs when all other cards are removed...(dont unistall them, shut down pull em out and reboot.. if problem is still there.. turn off put them back in again and windows should...?? reinstall them automatically for you since driver files, registry entries etc etc will still be there.

[geoscomp]

And check if you can what pci slots are shared with the onboard video..you may have an irq conflict with the mouse. Have you disabled the onboard video in device manager?

[Dark Millennium]

Originally posted by dr_jones
have you tried updating your video card drivers? if the problem occurs only once windows has loaded this could well suggest driver problems, directx maybe.. did you fully unistall the onboard video drivers and any sofware utilities that may have come with it??

Try also reseating the graphics card. pull it out and put it back in again see if this sorts out the problem.

you could try using a different pci slot... and see if problems till cocurs when all other cards are removed...(dont unistall them, shut down pull em out and reboot.. if problem is still there.. turn off put them back in again and windows should...?? reinstall them automatically for you since driver files, registry entries etc etc will still be there.

Actually yes, I got the lastest drivers from pine for the card. No luck there.

I also made sure that the onboard video was disabled but the same issues occured. As for removing the drivers for the onboard video not sure what you mean there... My understanding is that if I remove the on board video drivers windows will reinstall them at the next boot.:confused:

Also I tried that link and the bios update didn't work. Said I had a Banff system and not Jalepeno. I haven't had time yet to go looking for the proper bios update.

Thanks for all the suggestions though guys I will keep trying.:)

[dr_jones]

''I also made sure that the onboard video was disabled but the same issues occured. As for removing the drivers for the onboard video not sure what you mean there... My understanding is that if I remove the on board video drivers windows will reinstall them at the next boot. ''

before you installed your new graphics card did you first uninstall the drivers for your onboard video...

You should generally always unistall old drivers(not all just those for the kit you're pulling out) before a hardware upgrade

All sorts of things can happen if you dont.. though sometimes you will be fine:)

I noticed once on a machine both ati's and nvidias control panels in the display settings menu(only one card was present in the machine)..... games kept crashing.. system whould freeze etc etc.

if you type 'dxdiag' at the run promt from windows start menu.. you could check to see if there are any dx related problems.. reinstalling direct x may help..

irq prob with mouse and video sharing same id.. maybe.. heard of mice lockups due to video card drivers...

[geoscomp]

And if you change the display type for your onboard video to standard vga adapter, then deactivate it, while the new card is out of the system, and the new cards drivers are uninstalled, then reboot with the new card and let the drivers install, you may get around it.

[Dark Millennium]

Thanks for all the suggestions and thanks for explaining that to me.

should have known it would have been soemthing obvious:rolleyes: :D

asa to direct x I reinstalled that several times to rule it out. Same issues. Haven't had a chance to touch the machine in a bit but will let you guys know how it turns out.

thanks again and please forgive my numerous spelling errors.:)

[inferno_gn]

Hi there,

All I can say, Dell sucks. :)

Jules...

[dr_jones]

no comment

[Stalemate]

Originally posted by geoscomp
And check if you can what pci slots are shared with the onboard video..you may have an irq conflict with the mouse. Have you disabled the onboard video in device manager?

I was thinking that too - any follow up to this, DM?

I also found this from Google:

I just found a way to disable the GX110 with onboard Intel 810 video card. This Instruccion are for Windows 2000

1.Go to the bios and setup the video to auto.
2. Install the Nvidia Drivers & Connect the Monitor on the Nvidia card.
3. When Windows is up & the drivers is install go to the Display Properties then go to Setting tab.
4. Under display select display 2 (this should be the nvidia) then put a checkmark in Extend my Windows desktop onto this monitor, then the box for (use this device as the primary) should be enable, insert a checkmark.
5 Click on display then change to monitor 1. (this should be the Intel 810) take the checkmark off from (Extend my Windows desktop onto this monitor.

Now next time you restart the computer it should be working on your Nvidia instead of the Intel. I even updated the bios still i can't disable the onBoard intel. Actually this doesn't disable the onboard video, but it doesn't use the intel as the primary.


Although you may prefer to go with the official Dell method instead:

http://delltalk.us.dell.com/supportforums/board/message?board.id=oplex_video&message.id=4608
http://delltalk.us.dell.com/supportforums/board/message?board.id=oplex_video&message.id=3990

[trippinfool]

Go to www.atitech.com and download the utility that will diagnose what card you have. You CAN get it working by installing the correct ATI drivers. The ones from Dell are obviously not good, I had the same issue with a Micron PC with the ATI onboard, it was a Celeron 600, so it's the same family. I don't remember the correct driver, but ATI does have an .exe file you can run, it will tell you the chipset. I had the exact same f*ckin' issue. No DirectX, no Micron drvers, you need the Generic ATI drivers.

[Dark Millennium]

My sincerest apologies for not updating this until now. Many other things came up and I totally forgot about this thread.

At this time I have left it to run on its 4 MB video.

The good news is sooner or later I should be able to get a fairly cheap 64 MB ATI PCI card that will do the job more than nicely. (and will hopefully work).

As to IRQ conflicts. Nope... The problem happened no matter which PCI slot I placed the card in.

Thanks once again for all the help and info. There have been some other good ideas and I will give them a try as soon as I possibly can.

Once again thanks for the help. :)

[ephmynus]

Originally posted by inferno_gn
Hi there,

All I can say, Dell sucks. :)

Jules...
Cute Gurl v2.0:confused: :bor: