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jlskm74
March 28th, 2003, 02:40 PM
I have a pc that was using a cable connection, it was running fine up until a few days ago. All of a sudden it will not connect to the internet. All of the settings are correct, and the cable company assures me it is not on their end. I did try a new NIC, and no luck....any ideas?
asm481
March 28th, 2003, 03:34 PM
Reboot? What are your tcp/ip settings? What O.S.? release and renew tcp/ip. Shut down PC and cable modem, restart cable modem, wait till it is all lit up then restart PC.

Need more info here.
geoscomp
March 28th, 2003, 03:52 PM
If the cable modem assigns itself to the mac address of the nic
then a new nic would have to be assigned to the cable modem by connecting to the sas server of the cable company..and you generally have to call the cable company to do that. Some cable companies use that as a way to control the number of computers connected to a cable modem. Do you have a router btw?
Usually a non connect situation can be solved by what asm481 suggested. Shut down the pc..unplug..not just shut off..the cable modem for about 2 minutes..plug in the modem and restart the computer
jlskm74
March 28th, 2003, 10:09 PM
ok here's the spec's. (not my computer by the way) Windows Me, TCP/IP has five different items..one dial up, one for the ethernet, and 3 none is listed. I tried to dump one of the settings to clear it up and the computer freezes, it also freezes when I try to release and renew an IP addy. It also freezes if I try to do a system restore. This is the only computer in their house, no router.
DocPC
March 28th, 2003, 10:13 PM
KaZaa, new.net, or Imesh?

Improperly uninstalled, this will bring the tcp/ip to its knees.
jlskm74
March 28th, 2003, 10:17 PM
he has installed Kazaa, along with Stop Sign bundled in (which I hear is hell)
shamus
March 28th, 2003, 10:27 PM
start>run>msconfig>startup...uncheck every thing but system tray and reboot...run msconfig and ad back each item 'til ya narrow it down to the culprit...time consuming but effective ;)
Gollo
March 28th, 2003, 11:14 PM
can you ping anything? If so then you gotta redo tcp/ip. If not then you gotta redo tcp/ip.

To redo tcp/ip just unistall all nics in the system and reboot the computer. It "should" install everything fresh again but who knows after all it is Windows ME that we are talking about here :rolleyes: :D