Windows error

[jsigmon]

User getting a dump error
Error code 00000005, parameter1 817ce838, parameter2 815e3c48, parameter3 00000000, parameter4 f9e74ff8.

any clue where this is coming from

:flame:

[NooNoo]

When does the user get it, what does the event viewer say - what event id?

Google has 2,180 suggestions... need to narrow it down a bit :)

[jsigmon]

customer want to report his laptop
after it came back from standby mode he got a blue screen saying "physical memory dump completed"
he get error message: Error code 00000005, parameter1 817ce838, parameter2 815e3c48, parameter3 00000000, parameter4 f9e74ff8.

after coming back from stand by mode he says

[NooNoo]

Event Viewer? Event ID?