Windows XP Pro and Slimtype LSC-24082K

[Ernani]

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I am at my wits end... I have been having a problem with Windows XP Pro and my WinBookM201 - with and internal Slimtype LSC-24082K DVD/CDRW drive... it reads all CD's and DVD's but it stopped writing to the CD drive after I loaded CD Creator.

I have had Roxio CD Creator loaded (version 5.35) and I have heard that this software may conflict with the XP (Roxio based) CD writing program.

I received the following message on start up..

Issue Description:

A CD-recording driver is installed that might cause stability problems, including problems shutting down and problems using a CD/DVD drive. This driver will be disabled.

I have checked in device manger for the 'offending drivers' and I find:

cdralw2k.sys AND cdr4_2k.sys disabled in the windows/system file...

I have tried two or three quick restores to no avail...
any idea how I fix this? do I have a registry problem(Ugh!) or do I just have to reformat the computer and start over? can the drivers be relpaced or updated? and where do I find them...any help will be much appreciated.

Thank You
ernani0912@yahoo.com

[NooNoo]

Welcome to Windrivers Ernani!

Strangely Roxio (owners of easycd) wrote the native burning program for windows XP - possibly the worst part of XP.

If you wish to keep Easy CD follow this ms article first (http://support.microsoft.com/default.aspx?scid=kb;en-us;315345&Product=winxp) then go to www.roxio.com and put in your id and get the patches to get the right patches.

Turn off native windows xp burning - right click the cdrw, properties, recording tab and uncheck the recording box and reboot (it doesn't ask for a reboot)

Go here for a new aspi layer (http://www.adaptec.com/worldwide/support/driverdetail.html?sess=no&language=English+US&cat=%2fOperating+System%2fMicrosoft+Windows+XP&filekey=aspi_471a2.exe) and check your aspi is up to scratch.

If you do not wish to keep Easy CD, follow the ms article above and then uninstall it and when/if your cdrw disappears from device manager, follow this (http://support.microsoft.com/default.aspx?scid=kb;en-us;314060)

Then go to www.nero.com and get Nero - there is a 30 day trial.

[confus-ed]

Go here for a new aspi layer (http://www.adaptec.com/worldwide/support/driverdetail.html?sess=no&language=English+US&cat=%2fOperating+System%2fMicrosoft+Windows+XP&filekey=aspi_471a2.exe) and check your aspi is up to scratch.

Err umm there is no aspi layer in xp when it ships ... if you don't like how they do it .... you have to ADD your own - but that'll do it :D

'Uncle Bill' (so M$) doesn't strictly support any aspi layers & that's why you get the built in 'crap' which circumvents its need ... I, like Noo, am somewhat amused by all this nonsense, as the worst culprit for messing up the non existant aspi layer is Easy-cd, it promptly adds its own proprietry drivers which would work fine if you already had the 'unrequired' ASPI layer added (this don't make sense even to me & I'm confus-ed ! :D ), But if you haven't added the layer you get what Ernani got ....

Here's some background on the sorry ASPI saga (http://www.chickensys.com/translator/misc/aspi.html) (nicked from a product support document - but the 'guts' of the article is bang on :thumbs: )

[Ernani]

Dear Noo Noo,

Thank you so much for your advice... I followed it removed Roxio's Direct CD 5.35 and all of it's components then edited the registry following the MS instructions you pointed me to... went to my drives properties and disabled recording as I was told to do.I decided not to try Roxio's Direct CD again instead I loaded the program that came OEM with my WinBook Pentium 4 Laptop on disc it's B's Recorder Gold5... now when I try to write to a disc I get and error message that asks me to...

Check the ATAPI connection... cable (there is none the drive is internal) and the master/slave order.

I'm lost again... can you help... I would really appreciate it... Thank You...

Ernani

Welcome to Windrivers Ernani!

Strangely Roxio (owners of easycd) wrote the native burning program for windows XP - possibly the worst part of XP.

If you wish to keep Easy CD follow this ms article first (http://support.microsoft.com/default.aspx?scid=kb;en-us;315345&Product=winxp) then go to www.roxio.com and put in your id and get the patches to get the right patches.

Turn off native windows xp burning - right click the cdrw, properties, recording tab and uncheck the recording box and reboot (it doesn't ask for a reboot)

Go here for a new aspi layer (http://www.adaptec.com/worldwide/support/driverdetail.html?sess=no&language=English+US&cat=%2fOperating+System%2fMicrosoft+Windows+XP&filekey=aspi_471a2.exe) and check your aspi is up to scratch.

If you do not wish to keep Easy CD, follow the ms article above and then uninstall it and when/if your cdrw disappears from device manager, follow this (http://support.microsoft.com/default.aspx?scid=kb;en-us;314060)

Then go to www.nero.com and get Nero - there is a 30 day trial.

[Ernani]

Dear Confus-ed...

Thanks for the ASPI info... I had no idea that Roxio and Microsoft were at war... but I guess that explains the non comppatbility with XP...

anyway I followed Noo Noos' advice removed Direct CD and instyalled the OEM software for burning that came with my WinBook pentium 4... (B's Recorer Gold5)... I still can't write to disc and am getting a new error... re: my ATAPI connection ??? Now I'm really lost...
I guess I could restore all the way back to my first day or two of setting up this new computer and then have to reinstall all my programs or I could just reformat the whole thing and start over...

Boy what a mess thank you Microsoft and Roxio for not warning us poor slobs about the ASPI war that they are raging... and PS I agree the Windows XP onboard Roxio burning program really does tsink the joint up...

Anyway... I'm still frustrated...

Thanks for your help.

Ernani

Err umm there is no aspi layer in xp when it ships ... if you don't like how they do it .... you have to ADD your own - but that'll do it :D

'Uncle Bill' (so M$) doesn't strictly support any aspi layers & that's why you get the built in 'crap' which circumvents its need ... I, like Noo, am somewhat amused by all this nonsense, as the worst culprit for messing up the non existant aspi layer is Easy-cd, it promptly adds its own proprietry drivers which would work fine if you already had the 'unrequired' ASPI layer added (this don't make sense even to me & I'm confus-ed ! :D ), But if you haven't added the layer you get what Ernani got ....

Here's some background on the sorry ASPI saga (http://www.chickensys.com/translator/misc/aspi.html) (nicked from a product support document - but the 'guts' of the article is bang on :thumbs: )

[confus-ed]

An individual reply ! ... Oooo ! :) ... generally its not required to write each 'helper' a seperate reply - however I do appreciate the 'manners', most definately ! ;)

Just some quick questions then before we decide what's best ... (I'm sure 'we' would like to save you the pain of re-installing).

When you followed Noo's instructions did your nasty startup message 'A CD-recording driver is installed ... This driver will be disabled.' disappear ?

Was/is the device present in device manager afterwards & does it appear to work as a CD ROM (can it read?)

& the new message you are getting is coming from inside the application 'B's Recorer Gold5' (it only appears when you press record in that app)?

Did you try Nero as suggested or just hop straight to this 'other' (I've never heard of it!) application to try burning?

I think something might have gone wrong somewhere in an unistall procedure, there's a really annoying issue with windows (all versions) that means the system installer (commonly refered to as MSI -M$ installer) which many proggies depend on to 'vanish themselves' isn't properly working ...

So is this machine 'all patched up' i.e. has it been to windows update & got all the various (lots!) of patches available ? Otherwise things might not behave as we expect.

Mmmm that was lots of questions !

[NooNoo]

Thank you for the personal reply, it's appreciated.

there is some useful information at the Recorder Gold site (http://www.bhacorp.com/support/drives.html)

I would also as you to look in device manager, (right click my computer, properties, 3rd tab hardware, device manager button) expand the + next to cd roms and see if you have any ! or other mark next to your cdrw. If there is - follow the ms article that I listed for if your drive disappears from my computer.


This is the home page for B's Recorder (http://www.bhacorp.com/products/index.html)

I believe the winbook M201 is an sis chipset, you may also need to update the chipset drivers from http://download.sis.com/sisdlc/driver_select.jsp - the name of your chipset should be listed under your ide controllers in device manager.

[Ernani]

Reply Oct 16th to Confused Geezer on the WinDrivers message board:

An individual reply ! ... Oooo ! ... generally its not required to write each 'helper' a seperate reply - however I do appreciate the 'manners', most definately !
- Being polite is easy when someone in this world actually offers you free advice and is so willing to help… I want you to know that I appreciate YOU!

Just some quick questions then before we decide what's best ... (I'm sure 'we' would like to save you the pain of re-installing).
- Thanks… I’ve done it before (way back when) and you always lose something!!!

When you followed Noo's instructions did your nasty startup message 'A CD-recording driver is installed ... This driver will be disabled.' disappear ?
- Yes - all of the nasty messages have gone away on start up and the two offending drivers ‘appear to be gone’ and now replaced by the B’s Gold software drivers…

Was/is the device present in device manager afterwards & does it appear to work as a CD ROM (can it read?)
- Yes - it’s in device manager… and it reads fine…CD/Music & DVD it just refuses to write and tells me it has an ATAPI problem???

& the new message you are getting is coming from inside the application 'B's Recorer Gold5' (it only appears when you press record in that app)?
- No - the ATAPI message appears whenever I try to write to the drive including the XP writer (UGH! What a crummy application!) and the B’s Gold Software - PS - The B’s Gold was sent to me by WinBook as a OEM gift… and is the CD writing software they (WinBook) will support … (they say NERO could invalidate my warranty???)

Did you try Nero as suggested or just hop straight to this 'other' (I've never heard of it!) application to try burning?
(as answered above)… a friend suggested I try PYRO… I wonder if WinBooks and XP like that one?

I think something might have gone wrong somewhere in an unistall procedure, there's a really annoying issue with windows (all versions) that means the system installer (commonly refered to as MSI -M$ installer) which many proggies depend on to 'vanish themselves' isn't properly working ...
-Yes - but when I edited the registry I did a pretty thorough search for all Roxio ‘ghosts and goblins’ and I think I got them all… I’m mystified by the ATAPI error message as it seems to have nothing to do with the previous problem…

So is this machine 'all patched up' i.e. has it been to windows update & got all the various (lots!) of patches available ? Otherwise things might not behave as we expect.
- Yes - although I have used system restore two or three times and I may have lost some of the security patches… (the Explorer security patches mess with my Home Wireless 802.11 (not HEP enabled)… so I have not downloaded those…

Mmmm that was lots of questions !
- I hope this gives yhou enough info to help me to the next step… I will be attacking this again this weekend..

Again Thank YOU!

[Ernani]

Dear Noo Noo,

Thanks again!… The device manager seems fine and the B’s Gold device drivers are now in place and seem to be ok… I’m mystified by the ATAPI error message (only when I try to write!) the drive reads CD’s/Music and DVD’s fine…

I will do more research as you suggested at the Recorder Gold site and the WinBook site and see if I get anywhere this weekend…

I’ll get back to you…

Again thank you for the free help… and for getting back to me!


Thank you for the personal reply, it's appreciated.

there is some useful information at the Recorder Gold site (http://www.bhacorp.com/support/drives.html)

I would also as you to look in device manager, (right click my computer, properties, 3rd tab hardware, device manager button) expand the + next to cd roms and see if you have any ! or other mark next to your cdrw. If there is - follow the ms article that I listed for if your drive disappears from my computer.


This is the home page for B's Recorder (http://www.bhacorp.com/products/index.html)

I believe the winbook M201 is an sis chipset, you may also need to update the chipset drivers from http://download.sis.com/sisdlc/driver_select.jsp - the name of your chipset should be listed under your ide controllers in device manager.

[confus-ed]

Good golly ... such manners :) ... I thik all posters should start behaving like this :eek2: ... I really can't get over this !

& the new message you are getting is coming from inside the application 'B's Recorer Gold5' (it only appears when you press record in that app)?
- No - the ATAPI message appears whenever I try to write to the drive including the XP writer (UGH! What a crummy application!) and the B’s Gold Software - PS - The B’s Gold was sent to me by WinBook as a OEM gift… and is the CD writing software they (WinBook) will support … (they say NERO could invalidate my warranty???)


Ahh so its a windows message then !?! I dunno how you are gonna answer that for me ... I 'know' what windows messages look like by the style of the box or whatever presents them, so we'll assume it is for now - I can't see it being anything else if it also happens inside that Roxio 'pooh' ...

So reading the support 'stuff' for b's recorder 5 ... I find a couple of bits which spring out as perhaps important ... 1. it talks about having trouble with certain chipsets - 2. It also appears not to like Norton 'anything' !!!

So if you have norton 'anti anything' installed (I personally have a great dislike of all s/w that is 'Norton' ..but we'll leave that aside for now) temporarily disable it, & try again, but as we are pursuing the theory that its a windoze message, this probably won't help...

Next suggestion track down any chipset patches & improved IDE drivers for your mobo ... Look here - I found them for you ;) (http://www.winbookcorp.com/support/m/m_drivers.htm) - you are particularly 'interested' (you probably aren't at all interested, but its what I think might crack this :)) in the one labelled "Windows XP chipset driver for the WinBook M Series" .

Chipset drivers are the 'stuff' which identifies the 'inards' of your computer to windows, if that ain't 'just so' then windows has every likelyhood of 'misbehaving'...

So looking back over the thread ... seems again Noo & I share the same opinion ... as she gives you a link to SIS (they are a company who make part of the inards of your computer) ... the one I give is from the manufacturer, (btw your chipset is called M650). You want both the chipset driver and any improved IDE driver ...

Final thought ... I can't think how installing 'Nero' could/can invalidate any warranty ! ... I think more likely they don't want a load of support questions about that ! but I have no real idea why they'd say that ;) (I personally would have tried it straight away - nero kicks out much better 'error messages' when stuffs not quite right, saving much, much hassle, as you know what to 'fix').

[Ernani]

Dear Confus-ed… & Noo Noo

Thanks again… NO luck… can I borrow your names as now I am really confused and would love to yell NO NO at my laptop (just kidding .. Ha.. Ha) anyway I tried everything you both suggested.

All of my drivers where up to date in both Primary and Secondary IDE… The SIS Chipset was also up to date…

There are no device driver conflicts and the drivers loaded for the CDRW (which by the way is a Slimtype LSC - 24082K)

The drivers that are the first two listed on the drive seem correct as B.H.A. (from the B5 Gold Program) they are…

C:\Windows\System32\drivers\BsStor.sys
C:\Windows\System32\drivers\cdrom.sys
(this is followed by the normal XP system drivers

This all has no conflicts and says that it’s all working properly…

I’m still getting the following … and I believe it is a Windows error…
Wheneve I try to write to the drive…

Here’s the windows error…

An ATAPI error occurred.
Disc error.
< Error No : aa037302 >

One more clue? … BHA (B5 Gold) told me to uncheck the record box on the CDRW drive… (although it doesn’t work checked or unchecked)

I guess I can try to restore once again and go all the way back to about a month ago before I installed my programs and see if that works…

If not I guess I will be spending a REFORMATTING and RECOVERING weekend…

Thank you again both for trying… I have learned way more about CD writing than I ever thought I would…

Oh for the days of the old 5 ¼ floppy and my Archer computer!!!

Have a great weekend! … Ernani

[Ernani]

Dear Confus-ed… & Noo Noo

Thanks again… NO luck… can I borrow your names as now I am really confused and would love to yell NO NO at my laptop (just kidding .. Ha.. Ha) anyway I tried everything you both suggested.

All of my drivers where up to date in both Primary and Secondary IDE… The SIS Chipset was also up to date…

There are no device driver conflicts and the drivers loaded for the CDRW (which by the way is a Slimtype LSC - 24082K)

The drivers that are the first two listed on the drive seem correct as B.H.A. (from the B5 Gold Program) they are…

C:\Windows\System32\drivers\BsStor.sys
C:\Windows\System32\drivers\cdrom.sys
(this is followed by the normal XP system drivers

This all has no conflicts and says that it’s all working properly…

I’m still getting the following … and I believe it is a Windows error…
Wheneve I try to write to the drive…

Here’s the windows error…

An ATAPI error occurred.
Disc error.
< Error No : aa037302 >

One more clue? … BHA (B5 Gold) told me to uncheck the record box on the CDRW drive… (although it doesn’t work checked or unchecked)

I guess I can try to restore once again and go all the way back to about a month ago before I installed my programs and see if that works…

If not I guess I will be spending a REFORMATTING and RECOVERING weekend…

Thank you again both for trying… I have learned way more about CD writing than I ever thought I would…

Oh for the days of the old 5 ¼ floppy and my Archer computer!!!

Have a great weekend! … Ernani
Thank you for the personal reply, it's appreciated.

there is some useful information at the Recorder Gold site (http://www.bhacorp.com/support/drives.html)

I would also as you to look in device manager, (right click my computer, properties, 3rd tab hardware, device manager button) expand the + next to cd roms and see if you have any ! or other mark next to your cdrw. If there is - follow the ms article that I listed for if your drive disappears from my computer.


This is the home page for B's Recorder (http://www.bhacorp.com/products/index.html)

I believe the winbook M201 is an sis chipset, you may also need to update the chipset drivers from http://download.sis.com/sisdlc/driver_select.jsp - the name of your chipset should be listed under your ide controllers in device manager.

[NooNoo]

Please try nero first!

[Ernani]

Please try nero first!

Noo Noo -

Loaded the NERO 6.0 Full Demo earlier today ... same problem... sooooo... I'll try one more XP Restore and then go to a Full Format...

Thanks so much for trying... still open to any suggestions

Ernani

[NooNoo]

Noo Noo -

Loaded the NERO 6.0 Full Demo earlier today ... same problem... sooooo... I'll try one more XP Restore and then go to a Full Format...

Thanks so much for trying... still open to any suggestions

Ernani
FRankly I would be hacking the reg to bits - long, slow and frustrating way to learn what hooks where, its quicker to format an install.

[Ernani]

FRankly I would be hacking the reg to bits - long, slow and frustrating way to learn what hooks where, its quicker to format an install.

Dear Noo Noo -

What a mess... tried everything I could think of (thanks for the NERO recommendation looks like a great program that I will get when I'm back up)... here's the latest... tried to restore back to day one with the computer and it now won't even start up in windows... all I get is the XP apology screen offering me several different ways to start up ... none of them work not even Safe Mode... soooo...

Tried to format with the CD's that came with the machin but without an operating sysytem acknowledged I can;t even do that...

Any ideas???

I'll call WinBook on Monday and see ehat they suggest...

Again thanks for trying to help me...

Ernani

[NooNoo]

You should be able to boot from the restore cd and it will format and install everything for you.

[Ernani]

FRankly I would be hacking the reg to bits - long, slow and frustrating way to learn what hooks where, its quicker to format an install.

Dear Noo Noo -

You have tried so hard... any idea re: how I might get my WInBook to read the restore discs... when I start it (even using F8) it just goes right by the disc and tells me it will try to start... every 30 seconds it cycles and goes nowhere...

I tried to download a XP startup disc but it's too big for a floppy on my old Windows 98SE laptop... can't get the WinBook online...

So I'm stuck... at least it's under warranty and WinBook opens at 9am Monday... so I guess that's the last resort...

any input will be appreciated...

Thanks - Ernani

[Ernani]

You should be able to boot from the restore cd and it will format and install everything for you.

It just by passes the CD and goes right into the DOS like startup screen that just cycles every 30 secs and goes nowhere...

[NooNoo]

you should be able to get into the bios setup and change the boot order to cdrom first.

[Ernani]

you should be able to get into the bios setup and change the boot order to cdrom first.

Dear Noo Noo -

I did a non destructive format... therefore kept all my files - lost all my programs and started with a 'virgin' registry...

then I tried to write to the CDRW with XP ... no dice... I get a grinding back and forth sound and a freeze up...

Tried NERO same problem and the old ATAPI error appears again ... (the Windows ATAPI error we had before)

Therefore, I must conclude I have a drive that likes to read but just won't learn to write...

Good news I'm under warranty so tomorrow I will take it back to MicroCenter and then maybe have to mail the WinBook M201 (40 days old) back to WinBook...

Let me know if you agree with my diagnosis... I'll email you the results and again thanks for the help...

Ernani...
PS - NERO looks like a pretty cool program... I'll buy it once I get a new drive installed...

[NooNoo]

I get a grinding back and forth sound

CDRW's do not make any different sound between reading and writing - if you are getting a grinding when you are burning the unit is faulty.

[Ernani]

CDRW's do not make any different sound between reading and writing - if you are getting a grinding when you are burning the unit is faulty.

Dear Noo Noo -

Just wanted to let you know what happened... WinBook replaced the computer after a month of haggling... turns out the slim-types and WinBook have been having huge compatibility problems...

So I'm up and running again ... thanks for all of your advice and help... I learned way more about this that I ever imagined I would.

Ernani

[NooNoo]

thats how it starts.... then suddenly you find you want to know more and more.....

Glad its fixed!

[srat_collector]

I solved an identical problem as follows:

Go to Roxio's support site, download and run ROXIZAP.EXE. It's a "brute force removal tool" that eradicates any remnants of Roxio software on your system.

Go to LiteOn's support site and download and run the latest revision of the flash ROM for the LSC-24082K. Their site listed the flash ROM as for an "external drive", but the zip file contents show it for the slimtype internal. After the flash update, reboot and Windows XP sees the drive as a new device and takes it from there (no external drivers required.)

Install or reinstall your preferred CD burning software. I use Nero SmartSuite 6.x and have no more error messages at Windows startup or the CD drive "disappearing."

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I am at my wits end... I have been having a problem with Windows XP Pro and my WinBookM201 - with and internal Slimtype LSC-24082K DVD/CDRW drive... it reads all CD's and DVD's but it stopped writing to the CD drive after I loaded CD Creator.

I have had Roxio CD Creator loaded (version 5.35) and I have heard that this software may conflict with the XP (Roxio based) CD writing program.

I received the following message on start up..

Issue Description:

A CD-recording driver is installed that might cause stability problems, including problems shutting down and problems using a CD/DVD drive. This driver will be disabled.

I have checked in device manger for the 'offending drivers' and I find:

cdralw2k.sys AND cdr4_2k.sys disabled in the windows/system file...

I have tried two or three quick restores to no avail...
any idea how I fix this? do I have a registry problem(Ugh!) or do I just have to reformat the computer and start over? can the drivers be relpaced or updated? and where do I find them...any help will be much appreciated.

Thank You
ernani0912@yahoo.com

[NooNoo]

Welcome to Windrivers srat_collector

I'm glad you fixed it... downloading and updating firmware must be done at the owner's own risk. How did you discover the lite on firmware zip had the right contents?