michaelj
January 29th, 2004, 01:36 PM
Hi, I have a problem with my dvd writer drive and my cd-rom drive not showing up in My Computer. This happened after I tried to upgrade my dvd writer. I had an hp 200i model, was upgrading to the 300i model which i had installed on my previous system. (I'm using xp media center edition.)I connected the 300i dvd writer into the computer, then I tried to install the software for it through my cd-rom drive. Well, there was some sort of error during the installation, and after I restarted, I discovered that the dvd writer and the cd-rom drive were not showing in My Computer. So I checked it out in Device Manager, both were still there, but had little yellow alerts, and the drivers for both were missing or corrupted or otherwise unavailable. I tried putting the old dvd writer in again, but still neither showed up in My Computer. So now I can't install the drivers for the dvd writer 300i because the cd-rom drive isn't showing, although it opens and closes and seems to be working otherwise. The dvd writer acts the same way.So the problem is that the drivers are missing. I thought perhaps I could run the 300i's software on a friend's computer and perhaps e-mail myself the drivers for the dvd writer ?? , but that still wouln't fix the cd-rom.
Is there any way I can recover the drivers through safe mode, system restore, MS-dos, or (must it come to this!) reformatting?! I'd appreciate all knowledgeable and helpful responses. Thank U![I][FONT=Verdana]
Is there any way I can recover the drivers through safe mode, system restore, MS-dos, or (must it come to this!) reformatting?! I'd appreciate all knowledgeable and helpful responses. Thank U![I][FONT=Verdana]