Votan
March 14th, 2004, 10:57 AM
I have a sound problem. I listened to MSN audio-video news in the morning, then turned off the machine, dismantled it and moved to another place. Now, I have video but no sound. Every hardware test shows the device is working properly. Any suggestion about what could have happened and/or how to get the sound back is welcome. Here are the detail of my rescue attempt.
First I checked System Device Manager. Nothing appears irregular. All properties read “this device is working properly”
Second: from Control Panel ---> Sound and Multimedia:
- Tab Sound:
Select a sound and click arrow to play. It does play but no sound comes out from the speakers.
- Tab Audio:
. preferred device correct
. volume is OK
. Advanced: speakers OK, performance OK
- Tab Voice:
. voice playback OK
. advanced OK
. voice test: microphone and playback both are OK.
. I pressed the OK button and got the following message saying that the sound hardware is working properly.
- Tab Device:
. nothing seems suspicious
That was the last tab. I clicked OK button and got the following message:
“Rundll32 has caused error in USER.EXE. Rundll32 will close now. If you continue to experience problems try restart your computer.” Indeed, I had to shut the computer down and reboot it.
I tested the speakers on my radio. They are OK.
.
First I checked System Device Manager. Nothing appears irregular. All properties read “this device is working properly”
Second: from Control Panel ---> Sound and Multimedia:
- Tab Sound:
Select a sound and click arrow to play. It does play but no sound comes out from the speakers.
- Tab Audio:
. preferred device correct
. volume is OK
. Advanced: speakers OK, performance OK
- Tab Voice:
. voice playback OK
. advanced OK
. voice test: microphone and playback both are OK.
. I pressed the OK button and got the following message saying that the sound hardware is working properly.
- Tab Device:
. nothing seems suspicious
That was the last tab. I clicked OK button and got the following message:
“Rundll32 has caused error in USER.EXE. Rundll32 will close now. If you continue to experience problems try restart your computer.” Indeed, I had to shut the computer down and reboot it.
I tested the speakers on my radio. They are OK.
.