XP Crashing

[Martin009]

For the passed few weeks I have been getting the blue error screen followed by a shut down/restart. The Microsoft error message implies that it is a device driver but all seem to work properly.

It seems to happen at different times; when using explorer, publisher, Nortons AntiVirus etc. etc.

Any suggestions????

Event Type: Error
Event Source: System Error
Event Category: (102)
Event ID: 1003
Date: 08/04/2004
Time: 08:27:47
User: N/A
Computer: MyComputer
Description:
Error code 000000c4, parameter1 00000090, parameter2 ffdff120, parameter3 00000000, parameter4 00000000.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 74737953 45206d65 726f7272 72452020
0010: 20726f72 65646f63 30303020 63303030
0020: 50202034 6d617261 72657465 30302073
0030: 30303030 202c3039 66646666 30323166
0040: 3030202c 30303030 202c3030 30303030
0050: 30303030

[NooNoo]

Welcome to Windrivers Martin009

Ok first thing to do is right click my computer, properties, advanced, start up and recovery button, uncheck automatically restart, apply and ok it.

The event you have shown above is wonderfully vague. Often letting the pc bsod properly is much the best way to go - you get much more information. Turning off the auto restart means the blue screen stays untill you manually restart it, which means you can read it at your leisure.

Please tell us when you get a bsod, the entire message, if you get more than one, post the others as well.

[Martin009]

When I tried to reinstall/repair windows (I had previously ghosted my drive in case of emergencies, thankfully) I repeatedly recieved the error:

IO System verification error in ousb2hub.sys (wdmdriver error 22e)
[ousb2hub.sys + 7B0 at F4BF87B0]

Don't know if that helps.

I am currently trying to produce the dreaded blue screen! Will provide more data shortly.

[edball]

You might try running this memory test.

http://www.memtest86.com/

[NooNoo]

OK its got a usb device it hates the driver for.

What motherboard? What usb devices? What service pack level are you up to?

[Martin009]

What motherboard?
MIS K7N2G (NVIDIA nForce 2 Chipset Based)

What usb devices?
Canon S6300 on USB001

Bus Adapters
VOB InstantDrive Controller
Standard OpenHCD USB Host Controller
Standard OpenHCD USB Host Controller

Other Devices
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
PS/2 Compatible Mouse
NVIDIA USB 2.0 Enhanced Host Controller
USB 2.0 Root Hub Device
USB Printing Support
USB Root Hub
USB Root Hub

What service pack level are you up to?
SP2

Also have tried to halt it on the blue screen but it restarts, even with the option unchecked in the error options!

[Martin009]

Lo and behold it crashed again and this time stayed on the blue screen.

"A device driver attempting to currupt the system has been caught.
The faulty driver currently on the kernel stack must be replaced with a working version.

STOP: 0x000000C4 (0x00000081, 0x8558A678, 0x0000008A, 0x00000000)"

I don't know if this sheds any light on the matter.

[confus-ed]

Applied the Nforce chipset patches (http://www.nvidia.com/content/drivers/drivers.asp) ?

[NooNoo]

First off, uninstall one usb device from add remove programs, use the safely remove hardware widget next to the clock to unplug it. When it bsods again, uninstall another one. And so on.

When its quit bsoding, then install the one you last removed, does it start? If so, we have a winner. Look for updated drivers for the device or post here.

On the otherhand it might benorton getting in the way again (http://support.microsoft.com/default.aspx?scid=kb;en-us;325672)

[Martin009]

I disabled all the usb controllers etc and still it is bsoding. Do I have to actually unistall them or in diable sufficient?

Have also checked the memory etc and all seems ok!

[NooNoo]

Where did you disable them?

Did you - as I recommended - uninstall each device first?

[Martin009]

I disabled them through device manager.

The little gismo on the desktop only allows me to unistal my broadband.

Other error message which migth shed light. (hoepfully!)

Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7000
Description:
The NEC PCI to USB Enhanced Host Controller service failed to start due to the following error:
The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

[NooNoo]

This would point to lack of motherboard drivers. Did you load the motherboard drivers? Did you try Confus-ed's patches for them?

Is Service Pack 1 properly applied?

Your motherboard model is K7N2G - any other letters after it?

if its the plain K7N2G click here (http://www.msi.com.tw/program/support/bios/bos/spt_bos_detail.php?UID=393&NAME=MS-6570) to see if you bios version has been updated.

[Martin009]

It is K7N2G-L version 3.9 which seems to the latest. I've reflashed it to make sure (removing Antivirus and any other programs which might interfere).

Still the error appears in the Vent Viewer for System. I'm not sure how to interpret the source, event id etc to help me narrow the problem down.

Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7000
Date: 10/04/2004
Time: 14:40:50
User: N/A
Description:
The NEC PCI to USB Enhanced Host Controller service failed to start due to the following error:
The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.



All patches seem to be installed. Some of them appear twice for some reason. SP1 etc recorded as being installed!

[NooNoo]

If you shut down the machine, remove ALL usb devices and reboot. Does this error stop?

Did you turn off usb in bios?

[Martin009]

Unistalled all USB drivers and restarted. Most of the drivers automatically installed themselves with only warnings of new hardware.

Am checking to see if USB is turned off in the Bios.

The only reference is onchip USB set at V1.1 + V2.0.

Thanks. This is going to be one of those things!

[confus-ed]

..All patches seem to be installed. Some of them appear twice for some reason. SP1 etc recorded as being installed!

Sure you are sure ? ;) .. Chipset patches are different from Microsofts windows updates which are also 'patches' :D .. but they don't show up in add remove programs always like winows updates will, if now I said that, you aren't 100% then reapply them (they identify the insides of the computer to windows which is the motherboards makers 'business' rather than correct issues in windoze).

& yeah when NooNoo said 'remove' she meant both in windows & bios to ensure the issue is port related .. :)

[Martin009]

Completely removed the USB but still when trying to run Nortons Antivirus (half way through) is bsods.

This would indicate (unless I am mistaken) that it possibly is not USB related?

[NooNoo]

Interesting... same bsod? Which version norton?

One person found that the AV caused usb problems, different av company... but it may be more a combination of circumstances.

[confus-ed]

Completely removed the USB but still when trying to run Nortons Antivirus (half way through) is bsods.

This would indicate (unless I am mistaken) that it possibly is not USB related?

Nope not at all mistaken, that'd be why Noo wanted you to try this .. diagnosing is harder than fixing ! ;)

The trouble is you see that event id 1003 is 'uncatergorised error' & you are meant to be able to fathom from the parameters it returns what did it - most times you can't & you end up guessing ! :rolleyes: .. like I think we might be here ..

So my next best suggestion is trying a complete remove & re-install of Norton as that's never happy when you've been patching, then maybe a re-install over the top.

Its all this patching patches 'business' that does it, if everythings not done 'just so' & in the right order, muchos weirdness may happen, its almost impossible to test every permuation so they just try all this stuff on a standard image, which might well be a little different to yours, with 10,000 odd file versions to take care of I'm not so surprised ..

[Martin009]

Has anyone heard of Drivers Headquarters http://www.drivershq.com/ Drivers Update Software.

According to the free test I have the following which need changing (bad):

IDE ATA/ATAPI controller which is bad.

Network Adapter which is bad

1 Display adapter which is bad

Should I trust this software? Has anyone heard of it?

[NooNoo]

If it tests the drivers... well we already know you have a driver problem. If it purports to test the hardware, I would be cynical at this point.

The findings are consistent with what I have been trying to get you to troubleshoot. Usb drivers are part of the motherboard drivers. Nforce is a "unified" driver system, if its an onboard nic and onboard display, it would point back to motherboard drivers.

If the display is not onboard, then it would point to the drivers for the agp port (which are different to the agp video drivers).... again, motherboard drivers!

It also depends on what they call "bad". It could mean out of date, registry entries corrupt, system files inconsistent... yada yada.

When I get a sec I will put this box through it, I happen to know I have a particular fault, lets see what it says.

So back to your problem, have you downloaded an updated nforce driver set? Did you install it? Did you uninstall the old set first?

[NooNoo]

OK, I ran the driverhq, here are the results. I am not terribly impressed - see below.

http://www.bev.me.uk/wd/driverhq.jpg

It has listed several devices as "bad". The drivers in this case are not "bad"... merely I am not using the most up to date versions. Uptodate is not necessarily best. For instance, I have an intellimouse optical - I am using the standard drivers windows supplies, why? Because I don't need to install another godknows how many megabytes of bloatware.

Bloatware is defined as software installed as part of a driver package that is excess to the requirements of driving the device. All it does is provide you with a few facilities that you may or may not like and takes up more ram running in background... and oh lets not forget the pretty icons, the extra systray entry and the damned helpful popup (sorry got to ranting here). Its a damn mouse ok? :D

The one device I expected it to list as bad it hasn't. My cmedia installation screwed up, so while the sound works, it occasionally bsods. Its not something I intend to fix because I intend to format when I have sorted out the 160gb of data I have managed to accumulate.... yes data you lot, not mp3!
100gig done... another 60 to go.

Conclusion This is a useful tool for those that have simple problems and don't want to find out what to fix. It provides a useful service to let you know there is an update available.

It does not differentiate between good and bad. It should say, "uptodate", "not uptodate" and "damn, its so screwed up we cant figure it out automatically".

I emphasise this tool is a guide only and that newest drivers can cause more problems than they fix... ask any gamer!

[Martin009]

I have been using the MSI live monitor to install the various drivers. Is this a good thing?

Is it possible that I have a currupt windows system file? (instead of drivers) as when I have no USBs installed in bios or system the bsod still happens.

Is there a diagnosis that can check the windows components to check that they are all there and functioning correctly?

This is baffling!

[NooNoo]

aah, all those lovely helper programs....In answer to your question - none that get it right all of the time.

While computers appear simple, and the helper programs try to make it simple, sometimes it aint. You have to mentally roll up your sleeves and start learning, reading, researching and trying out what you have learned. If you don't want to do that, then pay an experienced technician to do it for you. After all, if you don't want to learn car mechanics, you take it to a mechanic don't you? Alot of people think that computers are simpler than cars to fix.

They would be wrong. I personally enjoy stripping an engine and having done so a few times, I can tell you that engines are much simpler to learn than computers.

K7N2G shown here (http://www.msi.com.tw/program/products/mainboard/mbd/pro_mbd_detail.php?UID=398&MODEL=MS-6570) has a few chipset options.

nvidia has the unified driver (http://www.nvidia.com/content/drivers/drivers.asp) So you may endup downloading stuff you don't need.

What options do you have on your motherboard? By this I mean, what is onboard and what is separate and what is your video card?

When you have driver upgrade problems, it is always good practice to uninstall the previous drivers, firstly you look in add/remove programs to remove the software, then on to device manager to uninstall the hardware.

In XP you can then run the setup.exe for the new driver install package and XP should replace the driver files correctly. If it doesn't like something, it will automatically put the old driver it was happy with back. Unfortunately it doesn't always tell you this.

[Martin009]

Thanks.

As far as I am aware the graphics card is onbaord. I have very little extra. The machine is purely work.

Up until now I have tended to manually check drivers etc but thought I would try the MSI. Things are never as good as one might think.

While my knowledge of Xp isn't great I don't mind getting my hands dirty. I work in a school providing basic IT technical support. But as we have a provider who gives us the updates most of these type of problems are ironed out as the systems vary very little.

Anyway, I think I will unistall MSI Monitor and begin again, working my way through the various drivers etc.

[Martin009]

Still struggling.

It's now producing the folloiwng error:

Event Type: Error
Event Source: System Error
Event Category: (102)
Event ID: 1003
Date: 19/04/2004
Time: 08:13:02
User: N/A
Description:
Error code 000000c4, parameter1 00000090, parameter2 ffdff120, parameter3 00000000, parameter4 00000000.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 74737953 45206d65 726f7272 72452020
0010: 20726f72 65646f63 30303020 63303030
0020: 50202034 6d617261 72657465 30302073
0030: 30303030 202c3039 66646666 30323166
0040: 3030202c 30303030 202c3030 30303030
0050: 30303030


Does anyone know how to work out from this what might be wrong????

[Black Ops Lab]

I know how you feel. I am now having the same problem. Been searching the internet for days now on some sort of help or assistance.

I receive the very same error.

Can any one help us? Did anyone figure it out


Event Type: Error
Event Source: System Error
Event Category: (102)
Event ID: 1003
Date: 19/04/2004
Time: 08:13:02
User: N/A
Description:
Error code 000000c4, parameter1 00000090, parameter2 ffdff120, parameter3 00000000, parameter4 00000000.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 74737953 45206d65 726f7272 72452020
0010: 20726f72 65646f63 30303020 63303030
0020: 50202034 6d617261 72657465 30302073
0030: 30303030 202c3039 66646666 30323166
0040: 3030202c 30303030 202c3030 30303030
0050: 30303030


Does anyone know how to work out from this what might be wrong????[/QUOTE]

[Martin009]

Hi there,

I wish I could tell you that I had sorted my problem but am at present resigned to the fact that no asnwer will be provided quickly. No problems appear in the Manage information. I spent 5 or 6 hours again last night searching and trying possible reponses.

What hardware do you have? I was beginning to wonder whether my dvd/cd re-writer was installed incorrectly.

Let me know how you get on.

[Black Ops Lab]

I said screw it and saved all my important info to another hard drive and reloaded. So far so good. I have to load all my drivers and get the updates to Win xp pro and then I'll let you know.
I have a Dell Inspiron 2650
Default hardware if you want to look it up
But I'll let you know

I wish I could tell you that I had sorted my problem but am at present resigned to the fact that no asnwer will be provided quickly. No problems appear in the Manage information. I spent 5 or 6 hours again last night searching and trying possible reponses.

What hardware do you have? I was beginning to wonder whether my dvd/cd re-writer was installed incorrectly.

Let me know how you get on.[/QUOTE]

[Martin009]

For me that is a last resort. It took me weeks to set up my system. I just don't have the time to dedicate to it, and I can't spare the computer.

One thought, if there is anyone else out there, is it possible to install my system on a new hard drive and then, when I have established that it is error free, importing the drivers to the old system. It's a long shot I know...

[NooNoo]

there is some more info here (http://www.eventid.net/display.asp?eventid=1003&eventno=1274&source=System&phase=1)
The following quote is interesting but does not apply in the case of blackops lab... or shouldn't!

In my case, this error for a motherboard using Bus Mastering and a NIC that does not support Bus Mastering. When Bus mastering is disabled from BIOS, this type of error went away.

It is likely to be one of the drivers that is the problem.... so importing the drivers I would not want to do in your case.

You can use the settings transfer wizard, that will save a fair amount of time... but since this is likely to be hardware based, I would look at uninstalling and physically removing or shutting off in bios if on board, one device at a time.

[Martin009]

I don't think I explained myself clearly.

May intention was to (on a new harddrive with usbs unplugged):
- Install windows

- One by one add new drivers and hardware

- Once all have been installed (and no errors occur) export these drivers and settings back to my old harddrive

[Martin009]

I might eb speaking too soon but the problem seems to have dissapeared for the moment. For the last hour I have not been getting any error messages. I have completed a full Norton's Antivirus scan (something unheard of before). The problem is I do not know what I have done.

I tried using the verify.exe /all to see if I could detect which driver might be at fault. It seemed to crash the system so I had to reboot from previous good version and then restored the last point I new was a reasonable configuration.

The only reasl difference that I have been able to detect so far is that where as before I had(on WIndows Update) 0 critical Updates and service packs to install I now have the following 14:

Cumulative Security Update for Outlook Express 6 Service Pack 1 (KB837009)
Critical Update for Internet Explorer 6 Service Pack 1 (KB831167)
Cumulative Security Update for Internet Explorer 6 Service Pack 1 (KB832894)
Security Update for Windows XP (KB840374)
Security Update for Windows XP (KB837001)
Security Update for Windows XP (KB828741)
Security Update for Windows XP (KB835732)
Security Update for Microsoft Data Access Components (KB832483)
Security Update for Microsoft Windows XP (KB828035)
Security Update for Microsoft Windows XP (KB825119)
Critical Update for Windows Media Player Script Commands (KB828026)
Security Update for Microsoft Windows (KB823182)
Security Update for Microsoft Windows (KB824141)
Security Update Microsoft Virtual Machine (Microsoft VM)

I also have an extra 3 in the Windows XP section but I can't determine which have been unistalled.

IS IT POSSIBLE that one of the updates from the Microsoft site caused the problem???

I am a bit reluctant to reinstall any until I know which it might be.

[Black Ops Lab]

Here is where I sit. I have had the exact error messages as Martin. As I have said I finally couldn't do anything, including a Norton AV full scan without the computer BSODing. I couldn't check my mail nothing. The only thing that was new to my system was a printer I just bought from my school. A Lexmark X125 all-in-one. About four days after that I got the whole 000000c4 ffdff120 error that this threaded conversation is all about.
I am wondering what is going to happen. I just spent 9 straight hours saving all necessary information to another computer, repartitioing the hard drive, setting up XP pro, talking with microsoft(by the way their advanced support has no idea what it is), and reloading all my old software. I am hoping by reformating (which is the worst case scenerio) it took whatever driver was on the system.
I have a Dell Inspiron 2650, with nVidia GeForce 2Go, Synaptics touch pad, ATA drivers, 3Com ethernet NIC driver, and some other stuff I can't think of right off the top of my head. I reinstalled all the drivers, and still I got the problem. I went one by one and took off all the USB's and still I had the problem. Unfortunately, I believe whole heartedly that the solution is to restart brand new. I understand that you don't have the time to do this. So you proposed saving all the information to an error free hard drive. I believe this will work given you keep only the information that does not apply to the system itself, ie docs and music and no-hardware-software-dedicated files that access the system. It might work.
I would try getting a new harddrive and reloading the OS and the drivers one at a time and rebooting each time. This will give you a definitive answer as to which drivers are courrupting the Kernel Stack.
When you find the driver that is corrupting the system, don't install it next time. You will have to go back and reformat and reinstall the OS for it to have a fresh clean start on things. Then get an upgrade...
Now all of this is tenative at the moment because who knows. I could press reply on here and get a BSOD, knowing my luck.
Let me know if any of this sounds feasible...
-Black

[NooNoo]

I might eb speaking too soon but the problem seems to have dissapeared for the moment. For the last hour I have not been getting any error messages. I have completed a full Norton's Antivirus scan (something unheard of before). The problem is I do not know what I have done.

I tried using the verify.exe /all to see if I could detect which driver might be at fault. It seemed to crash the system so I had to reboot from previous good version and then restored the last point I new was a reasonable configuration.

The only reasl difference that I have been able to detect so far is that where as before I had(on WIndows Update) 0 critical Updates and service packs to install I now have the following 14:

Cumulative Security Update for Outlook Express 6 Service Pack 1 (KB837009)
Critical Update for Internet Explorer 6 Service Pack 1 (KB831167)
Cumulative Security Update for Internet Explorer 6 Service Pack 1 (KB832894)
Security Update for Windows XP (KB840374)
Security Update for Windows XP (KB837001)
Security Update for Windows XP (KB828741)
Security Update for Windows XP (KB835732)
Security Update for Microsoft Data Access Components (KB832483)
Security Update for Microsoft Windows XP (KB828035)
Security Update for Microsoft Windows XP (KB825119)
Critical Update for Windows Media Player Script Commands (KB828026)
Security Update for Microsoft Windows (KB823182)
Security Update for Microsoft Windows (KB824141)
Security Update Microsoft Virtual Machine (Microsoft VM)

I also have an extra 3 in the Windows XP section but I can't determine which have been unistalled.

IS IT POSSIBLE that one of the updates from the Microsoft site caused the problem???

I am a bit reluctant to reinstall any until I know which it might be.
Yes its possible... add/remove programs usually lists the recommended updates. There is also a facility to view the update history on windowsupdate page.

Yes running it all up on a new hard drive and then exporting the settings is fine... BUT you cannot guarantee all the file versions and that everything gets overwritten properly. Often the longer you spend looking for a quick way out takes longer than having done it the long way in the first place.

Use the new hard drive experiment to try and recreate the problem so that you can uninstall the problem on the old one.

[Martin009]

I have a strange quirk.

When I go into Computer Management>Services and Applications>Services>Standard and click on Universal Plug and Play Device Host and then start the service the error message seems to dissapear.

It is set to: manual. Log in is set to: This account and has custom settings in them "NT AUTHORITY\LocalService" plus a long hidden password. This is opposed to: Local System account which seems to be ticked on most of the services.

Is this a possible solution, as when I run this the error seems to stop?

[Black Ops Lab]

Well I believe 'manual' is the system default, so I don't know if that will help you at all.

I don't think it is a USB problem.
I think it is a driver for some game, system files, or something like that.

I tried to run the repair wizard from the OS disk. But I kept getting the error message. Why not try that... See what you get. You dont have to reformat to repair




I have a strange quirk.

When I go into Computer Management>Services and Applications>Services>Standard and click on Universal Plug and Play Device Host and then start the service the error message seems to dissapear.

It is set to: manual. Log in is set to: This account and has custom settings in them "NT AUTHORITY\LocalService" plus a long hidden password. This is opposed to: Local System account which seems to be ticked on most of the services.

Is this a possible solution, as when I run this the error seems to stop?

[confus-ed]

I have a strange quirk.

When I go into Computer Management>Services and Applications>Services>Standard and click on Universal Plug and Play Device Host and then start the service the error message seems to dissapear.

It is set to: manual. Log in is set to: This account and has custom settings in them "NT AUTHORITY\LocalService" plus a long hidden password. This is opposed to: Local System account which seems to be ticked on most of the services.

Is this a possible solution, as when I run this the error seems to stop?

No that's how upnp works - & that's why lots of folks turn it all off - you've got to give outside authority to the process to allow it to be plug & play - it reacts to whatever is signalling to it, that it needs a configuration change..

If you go rooting around in your users in computer manaagement, you can find a very similar account for remote assistance, again many folks zap these as a security risk ..

Billy boy & his minnions still haven't got all this re-granting of permissions 'quite there' yet - lots of holes & 'why the hell does it work like this' questions as they think everyone has nailed down domains, like yeah right course they do ..

[Martin009]

I tried a repair from the OS disk a few months ago and it ended in disaster. For some reason it would not repair. It crashed and corrupted the whole system so I could no longer boot up or anything. Luckily I had just done a complete disk image so I installed it to it’s pre-repair state.

[Black Ops Lab]

What OS are you running, home or Pro.

I wonder if this would have any effect. If you try automated system recovery instead of repair...

Just trying to throw some ideas at you. \
If you want, we could have a live chit chat on msn or something and we could do a complete system comparison. That might help, seeing I just reloaded my OS and am having no problems what so ever.
I was thinking it might be a TEMP file to tell you the truth, because right before I had any problems I deleted the temp files out of the %systemroot% directory. Of course my A+ software book said I could, so that might not be the problem. Let me know if you would like to do that comparison thing.
-Jeff



I tried a repair from the OS disk a few months ago and it ended in disaster. For some reason it would not repair. It crashed and corrupted the whole system so I could no longer boot up or anything. Luckily I had just done a complete disk image so I installed it to it’s pre-repair state.

[Black Ops Lab]

One thing I just noticed. None of my COM+ apps are disabled. If any of yours are change the ones from disabled to automatic.
just an idea



What OS are you running, home or Pro.

I wonder if this would have any effect. If you try automated system recovery instead of repair...

Just trying to throw some ideas at you. \
If you want, we could have a live chit chat on msn or something and we could do a complete system comparison. That might help, seeing I just reloaded my OS and am having no problems what so ever.
I was thinking it might be a TEMP file to tell you the truth, because right before I had any problems I deleted the temp files out of the %systemroot% directory. Of course my A+ software book said I could, so that might not be the problem. Let me know if you would like to do that comparison thing.
-Jeff

[Martin009]

Both:
COM+ Event System
COM+ System Application
are not started!

Both are on "Manual".

I'm using Home edition!

[NooNoo]

com+ is usually manual (http://www.blackviper.com/WinXP/servicecfg.htm)

Have a look at that link, it tells you what services do what and what can be done without.

[Black Ops Lab]

out of all of my services, three of them are disabled.
HID
Routing and Remote
Telnet
The rest are either automatic or manual
Take a look at yours and let us know, Martin009


com+ is usually manual (http://www.blackviper.com/WinXP/servicecfg.htm)

Have a look at that link, it tells you what services do what and what can be done without.

[Martin009]

I tried to start the two com + services that I have.

They both failed to start producing the following error:
Could not start the COM + Event System service on the Local Computer
Error 126: The specified module could not be found

[NooNoo]

Look at the dependencies and look at the link I posted so you can see what they do.

[Martin009]

Thanks.

While I was scanning through the device manager I came across the show hidden option and found the NEC PCI to USB Enhanced Host Controller with an exclamation next to it.

This device is not present, is not working properly, or does not have all its drivers installed. (Code 24)

Click Troubleshoot to start the troubleshooter for this device.

The service name is ousbehc and doesn't seem to have an option for updating the driver

P.S. System Events Notification depend on that service (whatever that means).

[NooNoo]

Right, so your motherboard drivers are not properly installed. unless this is a usb card, in which case grab the patch from www.usbman.com (http://www.usbman.com)

[Black Ops Lab]

Not that I doubt your expertise... But, how do motherboard drivers just become unstable. Out of nowhere, like in my case. There was no reason for it, I had the same error message to the tee. There is no problem now and I have the exact drivers as I did then.

Just out of curiousity?, because I would really enjoy learning from you.
is it the chip set driver???
I personally think it's something to do with Windows itself...

Right, so your motherboard drivers are not properly
installed. unless this is a usb card, in which case grab the patch from www.usbman.com (http://www.usbman.com)

[TripleRLtd]

Drivers are software. So, therefore can become corrupt and then unstable. You sound like you are familiar with Windows software and its "issues". Well, drivers are just the same if not worse over the years. Think of all the updated drivers in fact. Why do you thing they had to be updated in the first place? Think then about the need for a place called WinDrivers since 1998. 'Nuff said?http://forums.windrivers.com/images/smilies/thumbs.gif

[Black Ops Lab]

Drivers are software. I agree. I understand that. The problem I had though is how does a driver work one day and not the very next. I understand drivers going out on you, and start to make problems slowly as when different patches, updates and other factors come into play to make certain aspect of a device driver stop functioning as it once did. The problem is when it happens because of no apparent reason. I guess the funny thing for me is microsoft had no answers on the problem, Dell had no answers. Updating all of my drivers to this year or last year had no affect. I still had the same problem. A device driver trying to corrupt the kernel stack. No matter what I did got rid of the problem, until I reloaded the OS. After I reinstalled the OS, I reloaded the OLD drivers from 2001-2002, and I am having no problem. My computer runs perfectly and flawlessly, the way it did before the 'device driver' problem.
Is it possible that there was a virus on my computer that Norton couldn't find?




Drivers are software. So, therefore can become corrupt and then unstable. You sound like you are familiar with Windows software and its "issues". Well, drivers are just the same if not worse over the years. Think of all the updated drivers in fact. Why do you thing they had to be updated in the first place? Think then about the need for a place called WinDrivers since 1998. 'Nuff said?http://forums.windrivers.com/images/smilies/thumbs.gif

[Black Ops Lab]

Did anyone figure this out yet?

[confus-ed]

Did anyone figure this out yet?

Which bit ?

So in my confus-ed state, I'll venture :- Its all this patching of patching of patches out of sync business that causes these 'otherwise inexplicable' occurances - when a driver gets WHQL stamped on it, they do the testing with standard kit (you might have something unusual or not normally tested for type device) on whatever level of o/s is 'latest', how you, I or they define all of those is what accounts for it.

Start off with a clean install & add all the patches in one go (just like they test it) & you've improved your chances of it all going 'good' considerably ;)

[Calvintage]

Hi,

I have been experiencing the same problem with BSOD... with same parameters as Martin009. It actually started when I left my computer on for a period of time with a p2p program running in the background.

When I came back to my computer, the computer was rebooted and was at a login screen. After log in, an error report message popped up. After disabling a few start-up apps and uninstalling unnecessary softwares, it worked fine for a while. And then, these fatal errors started happening. With errors that referred to paging, kernel, and etc.

At first few times, Norton Antivirus files were the culprits, so I uninstalled the app and the problem disappeared. But I couldn't reinstall the norton antivirus because it would crash my computer again after clean installation and required restart.

But then it started showing a consistent BSOD at 0x000000C4 with same parameters.

After doing verifier.exe on all drivers, BSOD reported problems on savrt.sys, an auto-enable file for norton antivirus.

I also have nVidia nforce2 motherboard (ASUS) with nVidia GeForce FX 5200 vid card. I'm not sure if you made any improvements with your system, but I have been trying to resolve this problem to avoid a format... too much data and time involved. Moreover, I wanna fix this problem for future reference.

[Martin009]

I've had no luck either.

Like you BSOD reported problems on savrt.sys, an auto-enable file for Norton antivirus and advised me to update my Virus software which was already up-to-date.

I have had to put it to one side for the moment is more pressing. Sometimes I can go for a week or so without the BSOD and just as I almost think that it has mysteriously disappeared it returns with its subtle reminder.

Maybe in a few weeks I’ll rededicate myself to trying to sort this out. Like you I would like to know the cause and not just go for a reformat. What’s to say that if we reformat and install everything on correctly that it won’t reappear anyway???

[NooNoo]

Hmmm and we all know how stable norton can be...and how its the first on the list of targetted software for every virus and trojan writer out there.

There is a reason norton provide a step by step removal of norton manually.

[stevebarnes35]

I have sold 35 of those motherboards to one customer. What A Freakin Nightmare. RAM is most likley your problem. That motherboard is enormously picky on the RAM. Buy some high dollar Kingston or Crucial 333 Memory best bet is 2 sticks of 256. If I remember right that has 3 RAM slots put one chip in the slot close to the CPu and one in the furthest from the CPU. Check you timing setting for the CPU and Ram in the BIOS and contact MSI for the latest Bios fix. www.msicomputer.com and Good Luck. Has something to do with resource and memory sharing on that motherboard.

[Martin009]

Thanks. I thought that it might be memory so I went out and bought another 512MB stick of kingston. I now have all three in (512 + 2 at 256) and it doens't seem to BSOD as much.

What timing settings should I set in the BIOS? (At present I have default!)

[confus-ed]

..What timing settings should I set in the BIOS? (At present I have default!)

(I'll answer this bit, while enquiring about your 'less' BSOD state ? None is the expected situation ! :eek2: )

Default is generally good for stability, but not necessarily for performance, so tell us what you've got to change, its different in different bioses, Tom's Hardware (http://www6.tomshardware.com/howto/20030701/memory_tuning-10.html) covers the most common features found - note there's also tools which let you reprogram the appropriate bios sections for particular stuff if the bios options aren't there, though its pretty advanced stuff ..