[RESOLVED] wincomm 56

[alioops]

I have a jaton wincomm 56 modem, with a cirrus logic chipset. As of late I have been having all kinds of problems with my computer, and have fixed them, but the only one that I haven't figured out is this one. I am occasionally (like twice today so far) getting a blue screen on my computer when I am on the internet. It directs me to the clmport and an address having a problem with clmport and another address. I thought it was the drivers, but have downloaded the latest version from jaton, and am still having the same problem. the blue screen does let me recover, and I am able to disconnect and reconnect the modem, but it is annoying.... any suggestions???(am using win98, and my other problems were coming from the bus speed on my board.... didn't like 75)

[schultzz]

What is the exact BSOD (Blue Screen of Death) you get? Please write it down and post it...

[schultzz]

And if it is any help, the following note is on Jaton's Internet site...you may want to reinstall or update your drivers...


How do I reinstall WinComm 56 Modem drivers?

The modem drivers on WinComm 56 Modem CD Version 1.00 may cause system hang and other complications. There was a diskette come with the WinComm 56 CD 1.00. If you have used the drivers on the diskette and newer CD, you do not need to remove the driver and registries manually. Use the CLM-Configure utility to remove the modem driver or utility iteself before install the newer modem drivers.

The modem driver from the WinComm 56 Mmodem CD Version 1.00 need be manually removed in order to install the newer modem drivers.

The steps for manually removing the modem driver are:

Goto Control Panel and click on CLM Configuration to Uninstall and delete the CLM modem drivers.
Delete C:Windows\inf\mdmclm.inf, C:\Windows\system\clm_dbs.vxd, and C:\Windows\system\clmport.vxd if they are still existing.
Start Run REGEDIT. (Caution: improper changes may make your Windows inoperable).
Delete registry: Hkey_Local_Machine\System\CurrentControlSet\Servic es\VxD\CLM95
Delete registry: Hkey_Local_Machine\System\CurrentControlSet\Contro l\InstalledFiles\clm_dbs.vxd
Shutdown the Windows and Remove the modem from the PC.
Re-start the Windows in command prompt (press F8 while Windows starts up.)
Delete \Windows\system\clmcpl.cpl file.
Shutdown the PC and insert the modem back, then restart the Windows.
When Windows prompt you to install the PCI Modem driver, select the correct modem setup files to continue.