compaq presario 1260

[jordan9]

Hi, I have a compaq presario laptop that has windows xp profesional on it. Everything works ok but the power. If I try to restart windows the computer shutsdown but will not restart. I have to hold down the power button to restart it. The same thing happens when shutting down-How do I fix this?? I have the windows xp CD ( a real one, not oem ) I don't have a compaq quick restore cd

[NooNoo]

Welcome to Windrivers jordon 9

This is a HAL issue. XP has decided your bios is not acpi compliant. as you can see from the specs (http://h10025.www1.hp.com/ewfrf/wc/document?product=95003&lang=en&cc=us&lc=en&dlc=en&docname=c00010142) XP only just runs on this.

a little way down this page (http://www.theeldergeek.com/shutdown_issues_in_xp.htm) is a work around entitled
"It's Now Safe To Turn Off Your Computer"
Try it and see if it works.

[jordan9]

I checked under device mgr and it has my computer listed as standard pc, my bios is phoenix technologies ltd version 4.06 dated 12-31-98. I checked out the bios and they say it supports acpi. Is there any way to get this recognized without reinstalling winows xp?

[NooNoo]

Just because you bios says it supports acpi doesn't mean it supports XP's expectation of acpi. There are two standards for acpi, your's will be 1.0.

Did you try the fix at elder geeks? Windows is behaving exactly as it should. No amount of reinstalling will fix it, unless there is a new bios for it.