Click to See Complete Forum and Search --> : Adobe Acrobat Causing Iexplore.exe Error
gibbs36
July 14th, 2004, 10:28 AM
Can someone please help me.
Every time I am browsing in IE, and an Adobe Acrobat window pops up so I can print a quote, (very common in my business) when I close that window I get the following error message:
//////
iexplore.exe - Application Error
The instruction at "0x05e8f5cb" referenced memory at "0x00000000".
The memory could not be "read".
Click on OK to terminate the program
Click on CANCEL to debug the program
//////
I've tried to uninstall, then reinstall Adobe Acrobat Reader with all of the updates. I've installed IE Service Pack S1a, I've tried doing a virus scan, and nothing seems to help.
--Please Advise
NooNoo
July 14th, 2004, 10:50 AM
Sounds like your browser helper object has got screwed up and reinstalling is not resetting it.
use this to remove the bho and then reinstall (http://www.spywareinfo.com/downloads/bhod/)
gibbs36
July 14th, 2004, 11:11 AM
I downloaded BHO Demon, and disabled the .dll file associated with Adobe Acrobat Reader. Opened up Adobe and tried to use it, and it still did not work, was i supposed to reinstall adobe completely?
NooNoo
July 14th, 2004, 11:59 AM
yes
gibbs36
July 14th, 2004, 03:21 PM
OK....I disabled the BHO, then I uninstalled Adobe Acrobat Reader, and all the rest of my Adobe products. I reinstalled Adobe Acrobat Reader and re-enabled the BHO, yet still everytime I close an Acrobat Reader window it causes that error and shuts down every IE window I have open. I've restarted after every step, I'm just not quite sure what to try next...
Any Suggestions???
NooNoo
July 14th, 2004, 06:04 PM
Ahh. My thinking is that the dll in the bho is corrupt. You don't want bhodaemon to reenable it. Reinstalling acrobat should put a clean copy of the dll back.
Do you get a request to send an error report to ms?
Votan
July 14th, 2004, 07:20 PM
Can someone please help me.
Every time I am browsing in IE, and an Adobe Acrobat window pops up so I can print a quote, (very common in my business) when I close that window I get the following error message:
//////
iexplore.exe - Application Error
The instruction at "0x05e8f5cb" referenced memory at "0x00000000".
The memory could not be "read".
Click on OK to terminate the program
Click on CANCEL to debug the program
//////
I've tried to uninstall, then reinstall Adobe Acrobat Reader with all of the updates. I've installed IE Service Pack S1a, I've tried doing a virus scan, and nothing seems to help.
--Please Advise
I used to have similar problem with Win95 Acrobat 4.0. The only effective remedy at that time was to use cntl-alt-del and end task. I do not know if this applies in your case, but worth trying it.