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Jauja
May 14th, 2001, 10:17 AM
From ModemHelp.org (http://www.modemhelp.org) Discussion Board

mallow005@aol.com wrote:

"I tried installing the thing and it boasts "plug and play" capability. This would be true of my computer would actually recognize it as a "usb device" instead of a "usb root hub". Since I can't get it to recognize it as a usb device I can't install the drivers. When I try installing the thing manually it says the drivers don't supply information about this device. Another thing, while the instructions say that Win98 and Win98SE will detect different driver .dll's, my Win98SE detects the Win98 .dll's, what's up with that. Can anybody help?" (http://venus.beseen.com/boardroom/b/36164/View?n=07162)

can someone help him?

Thanks!
NooToo
May 15th, 2001, 03:03 PM
Two things you should check first of all.

1, is usb enabled in bios?
2, is the usb root hub installed properly in windows?

If both the above are fine, then, did you install the drivers first and then plug in the device? The other way around don't work!
DANIMAL
May 15th, 2001, 03:09 PM
He should Register with windrivers and Post a topic.
Jauja
May 16th, 2001, 08:01 AM
Originally posted by NooToo:
Two things you should check first of all.

1, is usb enabled in bios?
2, is the usb root hub installed properly in windows?

If both the above are fine, then, did you install the drivers first and then plug in the device? The other way around don't work!

wait! ...It sounds good! I remember i alwasys do it when i install my M$ Sidewinder Freestyle PRO(USB)!(i install drivers then i plug the device).

Thanks... for your time mates! :(
Jauja
May 16th, 2001, 08:02 AM
Originally posted by DANIMAL:
He should Register with windrivers and Post a topic.


he! he! :(
Mallow005
May 16th, 2001, 06:08 PM
I'm pretty sure usb is enabled in bios.. would it detect it if it wasn't? How do I check?

Also, the problem is that I can't install the drivers. Everybody else that has this modem says they didn't have this problem, hmm. When I did a clean install and it was installing all my drivers it worked, but when I rebooted they weren't there anymore and it always recognized it as a usb root hub from then on. According to the instructions I need to to recognize it as a "usb device" or an unknown device, any way to do that manually?
Longie
May 21st, 2001, 07:30 AM
Hi,

I need the Alcatel Speed Touch USB External Modem Driver, the green fish thing. Is there anyone have it or know where can i take ?

Longie
Sly
May 27th, 2001, 12:57 AM
Originally posted by Longie:
Hi,

I need the Alcatel Speed Touch USB External Modem Driver, the green fish thing. Is there anyone have it or know where can i take ?

Longie


Try this link
WinDrivers (http://forums.windrivers.com/cgi-bin/forum3/ultimatebb.cgi?ubb=get_topic&f=5&t=000985)