HP DesignJet 755CM error message

[jon.warren@gmail.com]

I get the following System Error message from our DesignJet 755CM after submitting and plotting a couple of drawings:

System Error
0000D8 00350376

Can anyone tell me what this means?

Thanks in advance.

Jon

[DonJ]

Hi jon, Welcome to WinDrivers!

Designjet CP Series Printers - System Errors, Explanations, and Actions (http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=c00010030&locale=en_US#N10034) This documents applies to the CP Series. It just might apply for your CM Printer also.

Basically, it says System error 0000D8 XXXXXXX

Explanation: Library Error.

Recommended Action: Ensure the latest version of firmware is installed.

HP Designjet 755cm Printer downloads. (http://h20000.www2.hp.com/bizsupport/TechSupport/DriverDownload.jsp?pnameOID=12666&locale=en_US&taskId=135&prodSeriesId=25252&prodTypeId=18972) Unfortunately, it doesn't list a firmware upgrade.

You can also find your User's Guides here. (http://h20000.www2.hp.com/bizsupport/TechSupport/DocumentIndex.jsp?contentType=SupportManual&locale=en_US&docIndexId=179111&taskId=135&prodTypeId=18972&prodSeriesId=25252) It is possible that it has some good info in there that you might be missing.

Hope this helps you out...Good Luck!