Supposed to be DVD player

[wonderingsolost]

This is supposed to be a DVD player drive according to my mom who bought the computer for me. It has been reformatted and supposedly brought back to it's original configurations. However when I put a DVD in the drive it says that there is no disk in the drive. I have tried downloading CyberDVD PowerDVD and it didn't help. Please Help Me!!!

Here is what I know:
Dell Optiplex GX 260
Windows XP Home
D: Drive - "Name: HL-DT-ST CD-ROM GCR-8481B Type: DVD/CD-ROM drive"
E: Drive - "Name: HL-DT-ST CD-RW GCE-8481B Type: DVD/CD-ROM drive"

If you need more info just let me know and I'll get it.

Thanks,
One Confused Kitty

[CeeBee]

Both units appear to be CD, not DVD.
Dell is listing GCR-8481B as CD-ROM
LG is listing GCE-8418 as CD-RW.