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ManSpawn
January 28th, 2005, 01:57 PM
Hello everyone, I've noticed in searching that the poeple on this forum tend to be very helpful, so i thought I'd give this a shot. I have found many posts on runtime errors, but I have yet to come across one identical to my own. Mine only shows up after opening a folder in which I have pictures or videos, and the view settings set to thumbnails. The exact text of the error is as follows:

"Microsoft Visual C++ Runtime Library (Window header)

Runtime Error!

Program: C:\Windows\explorer.exe

This application has requested the Runtime to terminate it in an unusual way.
Please contact the application's support team for more information."

I had this problem once before, and made it go away by copying all the files in that folder into a new folder. But now it is doing it again. And it only seems to give me the error when I scroll down in the folder. And if I dont click ok, I can continue running programs, and view the contents of the folder, but if I click ok, it restarts explorer, and of course, all windows close. Any help you can give me would be greatly appreciated. Thanks alot!

MobilePCPhysician
January 29th, 2005, 12:12 PM
Two things could be wrong. First, a virus corrupted the file referred to in the runtime error message. If this is the case (and this is the first thing you should try to solve this problem), run at least two separate virus checkers (I use McAfees Anti Virus and Panda) after you have updated the programs with the newest downloads. Run the virus program you have on your hard drive in Safe Mode (this sometimes eliminates viruses that can't be deleted in normal mode).
After you are sure your disk is virus free, check and see if this eliminated the error and the problem caused by the error (it probably didn't, right?).
Second, run System File Checker. This is a program that not only checks for corrupted/missing files, but fixes them. Start SFC from the Start/Run command. Type in sfc /scannow (remember to put a space between the c and the forward slash). After the program finishes running, reboot your computer.
This fix has worked in the majority of the runtime error cases I've experienced

ManSpawn
February 1st, 2005, 07:16 AM
Thank you for the reply. I tried doing what you said, but it didn't have an effect. I don't know what the deal was, but I figured, it only gives me the runtime error when I am looking at a window with files in thumbnail view, and it only does it with a couple certain folders. So I changed the view to tile, and it allowed me to view. So I showed the hidden files, deleted the thumbs.db, and then switched back to thumbnails. For some reason, that did it. Something had, I guess, corrupted the thumbs.db file, so I was getting the runtime error everytime it tried to load it. I don't know if that fixed the problem, or just made it go away for now, but at least I now know where that part of it lies. If you have any other suggestions, I am open. Thank you very much.

confus-ed
February 1st, 2005, 07:49 AM
Whenever I see the words 'Runtime Library' in 'Billy speak' that tells me to start looking at the version numbers for msvcrt.dll, msvcrt20.dll & msvct40.dll as games & stuff have a terrible habit of overwritting these files, not only in their own directories (which is expected & by design) but also in the windows system folder (which shouldn't happen but very often does).. [this/these is/are responsible for calling 'sub pieces' of compiled C++ code {the aforesaid libraries} which can cause all sorts of 'weirdness' if not the right version in the right place].

I'd suggest you have a look at this Availability of the Microsoft Libraries Update (http://support.microsoft.com/kb/221946/EN-US/)