Code 10 error - CDROM Device will not start

[reisman]

Help NooNoo. I have recently noticed, while running a Windows 2000 Pro system, that the CD-ROM dirve, normally Drive E, does not show up in the My Computer section, and under Device Manager it is highlighted with the Yellow exclamation point and a CODE 10 - Device will not start error. After replacing the CD ROM drive, motherboard, and interface cable, I am now convinced this is a registry / driver issue. Two occurences for the drivers show up in the Registry under Control Set 1 and 2, and the Current Control Set. HKEY_LOCAL_MACHINE - SYSTEM - CurrentControlSet - Enum - IDE. Physically removing the device and removing the entry in the Device Manager was done. One entry still remains in the
registry as noted above, and it cannot be deleted, by warning I receive when I try to do so in the registry. Another site mentioned changing SECURITY settings so he could delete those entries in the Registry, and he mentioned it was an option in the toolbar across the top in the registry, but I can't find that. I have not done anything to the IDE CONTROLLER SETTINGS in the device manager. I think I am in the area of concern, but I can't seem to get over the hurdles to complete where I want to be.

[NooNoo]

Hi Reisman, glad you were patient.

You said in your email exchange with me that you had managed to fix you problem.

While you didn't quote the sources, I think I found the pages you used.

the microsoft knowledgebase article (http://support.microsoft.com/kb/320553/EN-US/) with method 1 which you said solved your problem.


this was the windrivers thread (http://forums.windrivers.com/showthread.php?t=3369)you found that helped.


I'm glad you have been able to sort out the problem yourself. The upper and lower filters are also responsible for a range of code in device manager for cdroms Code 31, Code 32, Code 19, or Code 39 (http://support.microsoft.com/kb/314060/EN-US/) MS blames EasyCD but I have seen these problems with other burning software. The xp and the 200 versions of this article is very similar.
The XP article has a link to the 2000 one.

As to the security toolbar you found mentioned in the windrivers thread - I think the member is talking about permissions. If you right click on a key you should have a permissions menu item.

I don't have a 2k machine to hand to confirm it, but I believe that is what is meant.

[reisman]

Your response mirrors exactly what I found and worked out myself. I appreciate the enhanced explanation. However, the last part is something I am not finding in the Registry of my machine. Perhaps this feature is not available in Windows 2000 Professional, but if there is a setting in User Permissions or somewhere else that enables this Security tab or permissions menu to come up, I would appreciate knowing how to do it. Maybe this is something unique to XP. I tried right clicking all over my registry on different Keys and Subkeys, but this never came up for me.

Another quesiton I have is on an XP Home Machine of a friend. I was helping him by installing a 200 gig HD for a collection of music he wanted to archive and exchange with an IPOD. He had first downloaded this music to a folder on his desktop. In a few of the subfolders, either corrupt files were installed or something happened (and I wasn't there when he downloaded it), but I noticed these subfolders were duplicates of other folders. These particular ones appear empty, even with SHOW ALL HIDDEN FOLDERS AND FILES enabled. The attributes to those folders are normal - nothing HIDDEN or READ ONLY, however the outer Folder in which these 6 subfolders reside has a READ ONLY attribute, which I cannot get to go away. I have tried attacking this in Safe Mode, from the Command Prompt, and anything else I know, but no matter what, this folder and the 6 subfolders, all of which appear empty, is unremoveable. From the Command Prompt, the reply is that the subfolders can't be found, yet they certainly disply on the desktop in the Windows interface. This is not a big issue, as it takes up minimal space, but it bugs me to have something hanging around that I can't resolve or even know WHY. Again your expertise would be most appreciated.

Where in the UK do you reside? My wife and I love Bath - it is our favorite area, especially the countryside all around it.

Quote from previous Thread Response:
As to the security toolbar you found mentioned in the windrivers thread - I think the member is talking about permissions. If you right click on a key you should have a permissions menu item.

I don't have a 2k machine to hand to confirm it, but I believe that is what is meant.[/QUOTE]

[NooNoo]

I think you are right about the folder and sub folder corruption

I would attack it in safemode command prompt. You will have to navigate using dos type commands...

Alternatively fire up the xp box from a diskette, a 98 boot diskette will be fine if the file system is fat32, or ntfs for dos (http://www.ntfs.com/products.htm)

You may find that the files have a special character in them causing this problem.

You should also check this machine for spyware check here for recommended methods (http://forums.windrivers.com/showthread.php?t=57348)

[reisman]

Thanks for all this information. I was aware of the spyware issues, but you had 2 I can add to my list. Also the Boot disks are a great idea. I knew that for FAT 32, but the one for NTFS will help massively.

Thanks again, and good luck.