RobH667006
February 21st, 2001, 04:37 AM
I am on site installing a control system and I'm getting a problem with the printer. The printer is an HP DJ890C connected to our system with a Lexmark MarkPro1 net box. We are printing via LPR
When I try to print I keep getting a Dr Watson showing an access violation from SPOOLSS. I get this even when I print from Administrator, but I don't get it all the time. Once this violation has occurred I can't access the printer as the RPC function is not available, I have to shut down and restart SPOOLSS before I can do anything more with the printer.
I am running NT4 SP5 and using the current version of the HP driver downloaded from their site.
Does anyone have any ideas?
Rob
When I try to print I keep getting a Dr Watson showing an access violation from SPOOLSS. I get this even when I print from Administrator, but I don't get it all the time. Once this violation has occurred I can't access the printer as the RPC function is not available, I have to shut down and restart SPOOLSS before I can do anything more with the printer.
I am running NT4 SP5 and using the current version of the HP driver downloaded from their site.
Does anyone have any ideas?
Rob