Upgrade to XP No sound most of time

[ezconfused]

For some reason my sound card seem to have stopped working. Gone thro the help etc and it seems there has been a problem on gateway computers that have upgraded to xp with the soundcard i have. I have a creative audio pci (es1371.es1373) (wdn) version 5.1.2535.0

I know my soundcard works because when the wonderful children play there age of empires add on (conquerors or something) they get sound. On everything else it is zip

My pc was built some time ago and isnt a gateway computer so cannot get it to pull the serial number.

As my user id suggests.....I get confused but would really appreciate a hand with this one

[Ferrit]

Best bet is to go get a program called Everest avaliable here

http://www.lavalys.com/products.php?lang=en

download it to your computer and then install it and open it
This is quite a good hardware diagnosis program and likely will tell us exactly what the sound card is so that the appropriate drivers can be found

[ezconfused]

Thanks, I downloaded everest and it gave me this

Field Value
Bus 1, Device 7, Function 0 Creative SB 64V on Intel CA810

any idea where I can pick up the driver for this as when I downloaded what I thought was the driver ie the soundblaster with driver name
SBPCI_WebDrvsV5_12_01.exe it told me that I didnt have a soundblaster installed???

Not sure what to do next. Looked at some of the other threads and it seems I am not the only person that has had this problem

Do I need to uninstall the previous driver before reinstalling? If so how do I do this?

[Mayet]

The board you are using does not come with XP drivers.

http://downloadfinder.intel.com/scripts-df/Product_Filter.asp?ProductID=201
is your motherboard driver page

[ezconfused]

thanks for the reply Mayet but not sure what that means. Is the reference to 810 mean the motherboard and the link you give me means I should find a new driver, install it and my problems will disappear.....boy my wife will be happy if that were true!

[Ferrit]

Thats certainly what I would try. Mayet appears \to have found the right driver uninstall the old driver,reboot and then use that file after you download it to install the new driver

[ezconfused]

The board you are using does not come with XP drivers.

http://downloadfinder.intel.com/scripts-df/Product_Filter.asp?ProductID=201
is your motherboard driver page

Help stil!!!!!!!!

Was given this link to upgrade the CA810 motherboard to "accept XP" and hopefully then get sound back on the pc but the link doesn't have XP as an operating system....please please advise!

[ross.v]

First create a restore point so that you dont meet the worse
Try OS independent version from intel link that mayet suggested if that doesn't work..
download drivers mentioned below,uninstall current drivers and install these drivers,
Hope it works.
http://us.creative.com/support/downloads/download2.asp?Product_ID=1865&dlcentric=1843&Product_Name=Sound+Blaster+PCI+64&OSName=Windows+XP
Note : ES 1371 and ES 1373 where ES is Ensoniq.
Requirements
This is web update.An existing Sound Blaster Vibra128, Sound Blaster 16 PCI, Sound Blaster PCI 128, Sound Blaster Ensoniq AudioPCI, or Sound Blaster PCI4.1 Digital software package must be installed before installing this update.

[ezconfused]

thanks Ross, will try this tomorrow night when in a good peaceful state of mind!!!!