Horatio Buyer
March 14th, 2001, 02:59 PM
I have a Genius USB scanner and during a re install of Win 2000 I couldn’t find my original CD so I downloaded what I thought was the right drivers.
However, they were not and uninstalling the device does not remove the scan manager which says no device is attached after booting. 3rd party uninstalling software refused to remove via the icons. I fossicked around in the registry and deleted all references that looked suitable and the scan manager feature was removed/disabled.
Reinstalling from the (now found) CD produces the same result, so I assume the "newer" drivers are being left during installation. Removing the device in control panel and/or reinstalling drivers refuses to work as it says “there is a problem” (very informative statement that one!) I have had this device working previously with no additional hardware added etc
How do I completely remove drivers from my system? If that is the problem
However, they were not and uninstalling the device does not remove the scan manager which says no device is attached after booting. 3rd party uninstalling software refused to remove via the icons. I fossicked around in the registry and deleted all references that looked suitable and the scan manager feature was removed/disabled.
Reinstalling from the (now found) CD produces the same result, so I assume the "newer" drivers are being left during installation. Removing the device in control panel and/or reinstalling drivers refuses to work as it says “there is a problem” (very informative statement that one!) I have had this device working previously with no additional hardware added etc
How do I completely remove drivers from my system? If that is the problem