[RESOLVED] HP R55

[Dogwood]

I have a HP R55 Printer,scanner combo. This works well for printing, but when I go to scan three or more documents the computer locks up. I have to hit the reset button, can't ctrl, alt, del. Computer is a 500 Mhz celeron, 128 mb ram, win98se. Anyone have an answer?

[DonJ]

Just for grins, you might check for the latest drivers here:

http://www.officejetsupport.com/ojr/drivers.htm

Also, you might check in Device Manager for conflicts, errors, etc.

Let us know how it goes...Good Luck!
DonJ


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Hey, it's all FM to me!


[This message has been edited by DonJ (edited March 22, 2001).]

[mikevm]

I noticed sometimes, with those types of devices, remove the old driver entirely first before applying the new drivers.

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Plug and Play
or
Plug and Pray?

[Dogwood]

Thanks for the advice. But the drivers at HP are for Windows 2000 & NT not for 95,98,ME. Client is running 98se. Tried uninstalling drivers and software, then reinstalling, no luck.

[This message has been edited by Dogwood (edited March 24, 2001).]

[DonJ]

There is a link at the bottom of that webpage that says it's for Win95/08/ME...do they not work for you?

DonJ

[Mustang]

http://www.officejetsupport.com/ojr/drivers/ojren95s.htm