My Cd-rw drive won't work properly

[SoufSyde]

I Have A Dell Inspiron 8200 Laptop with Windows XP Home Edition

I use Nero 6.6 to burn and it keeps giving me a write error i tryed to turn the speed down 4 different ways it still dosent work and i also reinstalled windows and i know it's not the brand of the blanks because it used to burn everybrand i bought at 24x now it rarely completes a cd at 4x with the write error popping up.

[NooNoo]

Welcome to Windrivers SoufSyde

What cd writer is it?
Are all your windows updates done?

[sarathk47]

lg

[NooNoo]

lg what?
Was it supplied with the laptop?
Have you been to dell to check for updates?

[SoufSyde]

yes it was supplied with the laptop and dell did'nt have any updates

[NooNoo]

they have a number of updates (http://support.dell.com/support/downloads/devices.aspx?c=us&cs=19&l=en&s=dhs&SystemID=INS_PNT_P4_8200&os=WW1&osl=EN#) chipset and bios and most importantly, firmware updates for the various drives... the top one is for an lg..

[SoufSyde]

What exactly do i need to download

[NooNoo]

Well, I would start with the chipset drivers. Install those, then test the cd unit again.

[SoufSyde]

well that still did'nt work

[NooNoo]

have you run the nero diagnostics?
Is the laptop still under warranty?

[SoufSyde]

The Laptop is way past the warranty limit but I'll try the Diagnostic Test

[SoufSyde]

I Could'nt find a diagnostic test in nero but earlier i tried to burn a cd and a blue screen came up with Kernal_Data_Inpage_Error so i dis some research and was told to run something call ScanDisk Check it found a few errors and fix them then i was able to burn 3 cd's and now it doing the write error again

[NooNoo]

How full is your hard drive? Are you copying on the fly?
What is the exact message for this write error?

[SoufSyde]

The Write Error Dosen't have a message I just open up Nero or the other two programs i use to burn cd's which are Roxio Easy Media Creator 7.5 or Windows Media Player eveytime i put a cd in reads it just fine even if its a black it still recognizes it so know it's not the cd lens. and my harddrive has more than enough space in my opinion

[NooNoo]

Souf until you provide actual answers, rather than opinions it is very difficult to help.

What service pack level are you at with XP?
Have you done the other windows updates?
Have you read through the sticky thread at the top of this forum?
Have you tried any of the fixes there?
What media are you using - cdr or cdrw?
Exactly which brand of media are you using?
Exactly how much hard drive space have you got free?
How many burning programs do you have installed and what are they?
Is windows cd recording turned on or off?
How much cache is Nero setup to use?
Have you updated the firmware provided by dell for your drive?

Please answer ALL these questions - if you do not, I will not be able to help.

[SoufSyde]

What service pack level are you at with XP? SP2
Have you done the other windows updates? YES
Have you read through the sticky thread at the top of this forum? NO
Have you tried any of the fixes there? NO
What media are you using - cdr or cdrw? CD-R
Exactly which brand of media are you using? OFFICE Depot
Exactly how much hard drive space have you got free? 17.9 GB
How many burning programs do you have installed and what are they? 1
Is windows cd recording turned on or off? Don't know where to go to find that option
How much cache is Nero setup to use? Don't Know
Have you updated the firmware provided by dell for your drive? No

[NooNoo]

OK, so go through the sticky at the top of the forum and post the result of the filter load order.

Have you any other media to try? Has this only happened since you started using Office Depot media?

To turn off native windows burning, open my computer, right click on the cdrw drive, select properties, go to the recording tab and uncheck the box. Then reboot.

The nero cache is a tab in nero preferences. Post the current cache size.

Check the model number for your drive against the one shown for your cdrw on the dell site. If they match, update the firmware as per the instructions at dell. Dell do not issue firmware updates unless they are necessary.

[SoufSyde]

post the result of the filter load order.
I'm not sure what to list here I downloaded the filter drive load order

Have you any other media to try? Has this only happened since you started using Office Depot media? No i used other brands such as Memorex and Maxell and did the same thing

To turn off native windows burning, open my computer, right click on the cdrw drive, select properties, go to the recording tab and uncheck the box. Then reboot. Did ThatDid That

The nero cache is a tab in nero preferences. Post the current cache size.

It says minimum space reserved 16 MB

[SoufSyde]

Check the model number for your drive against the one shown for your cdrw on the dell site. If they match, update the firmware as per the instructions at dell. Dell do not issue firmware updates unless they are necessary.
Where do i look for the model number

[NooNoo]

post the result of the filter load order.
I'm not sure what to list here I downloaded the filter drive load order

Select your cdrw drive and then post what it says in the right hand pane.





Where do i look for the model number


The model is usually listed in the properties for the drive in device manager.

[SoufSyde]

NooNoo i just wanted thank you for having all the patience in the world and trying to help me fix my burner but earlier i went out and bought a new one so i'm fine thanx for your time

[NooNoo]

OK Souf enjoy.