Camcorder Install problems

[howie7]

Windows XP Sp2
I have a JVC GR-DX97 Camcorder, connected via USB.
Upon using the install CD, I am getting an Install error 'Access is Denied' when installing the file 'JVC PIX-MCV Audio Capture'.

The last tiime I had this problem, was prior to having SP2 install problems. And on that occasion, I had to run a Windows repair install with the camera connected, which worked.

1. Is there an easier way.
2. If not, can I run a Windows Repair on an SP2 build, using a Windows XP original upgrade CD.

[NooNoo]

The access denied is because the registry permissions are not set correctly by the driver installer. here is the fix (http://support.microsoft.com/kb/873148)

[howie7]

Thanks NooNoo. Do I have to follow instructions by the letter, thus being an SP2 problem.
From the checks made so far, Step 1 brought back no results.
Step 2 - do I need to follow the verbose logging?
Step 3 - looked at Setupapi log file. At the end shows as follows:-

#E366 An unsigned or incorrectly signed file "c:\windows\inf\oem64.inf" for driver "JVC PIX-MCV Audio Capture" will be installed (Policy=Warn, user said ok). Error 1168: Element not found.
#W187 Install failed, attempting to restore original files.
#E362 An unsigned or incorrectly signed file "c:\windows\inf\oem64.inf" for driver "JVC PIX-MCV Audio Capture" will be installed (Policy=Warn). Error 1168: Element not found.
#-336 Copying file "h:\xp\pixmcva.sys" to "C:\WINDOWS\System32\Drivers\pixmcva.sys" via temporary file "C:\WINDOWS\System32\Drivers\SET86.tmp".
#E362 An unsigned or incorrectly signed file "h:\xp\pixmcva.sys" for driver "JVC PIX-MCV Audio Capture" will be installed (Policy=Warn). Error 1168: Element not found.
#-166 Device install function: DIF_REGISTER_COINSTALLERS.
#E057 Registering coinstallers failed. Error 5: Access is denied.
#E157 Default installer failed. Error 5: Access is denied.
#I060 Set selected driver.
#I125 Installing NULL driver for "USB\VID_04F1&PID_000A&MI_02\6&30047D5E&0&0002".
#I121 Device install of "USB\VID_04F1&PID_000A&MI_02\6&30047D5E&0&0002" finished successfully.
I'm greatful for your help.

[NooNoo]

hmm I appear to have had a brainfart... that was not the document I was after

this one shows you (http://www.canopus.us/US/support2/support/data_invalid.asp) what you should do - but of course it is inot for your camcorder so you will have to substitute your camcorder details for the canopus stuff.

[howie7]

Thanks NooNoo,

The resolution refers to PCI (HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\ PCI\. My camcorder is USB connected. Should I be looking in a different folder?

[NooNoo]

yes you will have to search in the enum key for your camcorder model...

[howie7]

Thanks NooNoo. Will check tonight & advise

[howie7]

As requested, I followed instructions re registry edit. Unfortunately, I did not back up registry before actioning.
Now have even more problems.
1. Amended registry to full control for everything I could find for my camcorder, after the Enum effort did not work.
2. rebooted windows. lost internet connection. Had to re-register windows. rebooted.
3. Lost visibility of devices in device manager & other windows, just empty windows.
4. Did a windows restore, to yesterday. Things now worse.
5. Now got device manager window back, but lost CD Rom & DVD RW, TV PCI Card & Soundblaster PCI card - all have a yellow exclamation mark. Tried uninstall / reinstall, yellow explanation mark keeps returning, windows advising cannot find a better driver.
Don't know what I've done, but how do I get out of this mess.
Can E-Mail copy of registry if anyone needs to view.

[howie7]

Please see my thread under digital camera's. My Registry is corrupted, and have yellow exclamation marks for my CD ROM's, TV & sound Cards.
Was amending registry to full control due to an 'access is denied' problem on JVC Camcorder install. Obviously changed something I shouldn't. Didn't back up registry first. Using windows XP SP2.
If anyone can help, I would be greatfull for any advice.

[confus-ed]

Dude .. just put 'bump' on your original issue & keep at it, if nobodies seeing it ;), please don't repost in other sections, the golden rule here, is one thread, one issue :)

I don't have admin rights in this particular bit of the forums, so I'll toddle off & copy your post onto the end of your other one, in an attempt to keep things as simple as possible :thumbs:

[confus-ed]

Howie posted this elsewhere, but its related, so I'll requote him on this thread ..
..My Registry is corrupted, and have yellow exclamation marks for my CD ROM's, TV & sound Cards.
Was amending registry to full control due to an 'access is denied' problem on JVC Camcorder install. Obviously changed something I shouldn't. Didn't back up registry first. Using windows XP SP2.
If anyone can help, I would be greatfull for any advice....

Though he's just pretty much said all of that above .. ;)

[confus-ed]

So my advice I think would be 'a repair' of xp, an-inplace reinstall, you just re-run windows setup, over itself ..

But just hang fire until Noo sees this & let's see what she thinks, as she has a train of thought going with it :) - she's aware, as I've mailed her, & I'm sure she'll be along soon .. :thumbs:

[howie7]

Thanks Confudsed / NooNoo.
If it is down to a windows repair, I obviously have not got a working CDROM, but I do have the floppies.
I have an SP2 build, but with the original Windows XP Upgrade CD. Can I have a guideline on how to do the repaiur install.
Obviously this error was down to a registry corruption, but the amendments I did, I thought related to my camcorder files. I didn't think would cause this error.
PC fires up ok, just cannot get it to see my CD Rom, Soundcard & TV Card drivers.
Your help would be greatly appreciated.

[NooNoo]

Windows install over is a good idea at this point, changing the permissions in the registry should not have caused the havoc you described...

Your cd may not work in windows but it will work from boot. Set your computer to boot from cd rom. Let the set up run (do not accept the first repair or the console... when you get to the bit where it asks you where you want to put windows (partitions are displayed). Windows should see the existing installation and offer a repair install. This will install over the top and you will need to do your windows update again... but your programs should stay put.

[howie7]

Thanks for your help NooNoo, will deal tomorrow & advise.
Using Windows XP upgrade CD, booting from CD is fine. However, upon pressing Enter to continue Windows XP installation, Set-up states 'cannot find Hard disk'.
I have an ATA connected Hard Disk, not IDE connected.
How do I get the Set-up to see my Hard Disk - 'Maxtor 6 Y160MO'.
Wierd thing is that all of a sudden, since coming out of Windows XP set-up, my CD-Rom's are visible again. However, still probs with Camcorder & TV Card & SoundCard.

[NooNoo]

ATA or SATA? if ordinary ATA, then it uses an ide connection. A SATA uses a Serial ATA connection and will require drivers on the xp setup... press F6 to load the drivers from floppy when you see the message at the bottom of the screen....and of course, the bios must be configured correctly.

[howie7]

Thanks NooNoo. I believe I have A serial ATA connection. I'm assuming I'll find the driver on the motherboard CD (Asus A7N8X deluxe)
However, I could do with some guidance in exactly what to do.
Thanks for your continuing help.

[NooNoo]

The instructions on what to do are with your Asus manual - you can download a copy from ASus. I would love to tinker with SATA, but that will have to wait till I win the lottery.... so I couldn't tell you exactly what to do, 'cos I have never done it. So anyone with SATA take over please?

[howie7]

:thumbs: NooNoo / confus-ed. Re-booted using windows upgrade CD. Also found and used SATA RAID driver. Windows repair run successfully. Just to make sure, connected camcorder via usb, whilst install was taking place. Repair ran successfully, but subsequential reboots very slow. Now re-installed SP2 via download, and PC reboot now alot faster. Camcorder now appears to work fine. The initial slow speed of booting must have been caused by a conflict of files. I would say in my experience if possible to uninstall SP2 before re-install of basic XP. Hoever thanks to you both for assistance.
Until the next time......

[NooNoo]

Glad you got it sorted. Next time or anytime.