hp and gabbled lines,,

[DNA]

Had a customer ring up . Apprantly there hp deskjet 400 prints out a pag ok. But the first two lines are garbage. ! Tried all the usual routines. Happens every time.
any suggestions plese.

[DonJ]

I take it you've already tried the <a href="http://www.hp.com/cposupport/swindexes/dj400_swen.html" target="_blank">latest drivers from HP</a>? Notice the link there for Manuals...your User's Guide is available for download.
Also, check out <a href="http://www.hp.com/cposupport/printers/support_doc/bpd02847.html" target="_blank">HP DeskJet v 7.0, 400 Driver, HPWCNFIG.EXE Explanation</a>.

[DNA]

thanks,
poped in and had a look - d/l from the site. re'installed updated driver. Seems to be ok.