Samsung CDRW/DVD problem

[tambyrne77]

I recently purchased a Samsung CDRW/DVD SM-352B as a gift. Seemed to work ok when first installed but now will only work with a CD in the drive. If
you there is no CD in the drive on start up or if the CD is taken out duing operation I get a blue screen with the following error:
An exception OE has occurred at 0028:C00498b0 in VxD VFAT(01) + 0007838. This was called from 0028:C1833E90 in VxD voltrack (04) + 0000430. Please help, this was a gift that has gone very horribly wrong.
P.S. We are running Windows 98.

[confus-ed]

Hi tambyrne welcome to windrivers ..

Sounds to me that the likely culprit will be your burning software, what is it ? & have you tried 'add-removing' it ? (Most especially you get your exact circumstances with nero's 'in-cd' packet writing software{s/w that makes a cd/dvd -rw behave like a hard drive})