Help Xp Cdorom Issues

[amcfreek]

OK I HAVE A gateway puter here cdrom and dvd drive arent working funny yellow exlimation point i uninstalled roxio no dice . cant force xp to run in repair mode as you cant guess a administrators password as it wont accept it!
been in touch with gateway ext its a panasonic cdrw and a lite on dvd ...
error code is 39 unable to load driver for devices and $%^&# cant make it remove drivers or install new ones!@#$% pos next i will be trying to use network cabale and spare celery puter to reload roxio .. anny ideas on this stupid issue
oh and you can boot from the gateway xp rstore disk .. just cdrom drivers are corrupt!

[confus-ed]

Which are showing with a yellow '!' ? The cd roms themselves or an ide channel ?

On my unlear reading of your symptoms so far, I'd say the 'upper & lower filters fix' (see the sticky in this forum section) would be just as much good as uninstalling/re-installing roxio. I'd also want to see this machine pass the 'cd boot test' (again see that sticky) to check that a cable hasn't come loose or maybe failed ..?