sound card help

[hutchy]

hi ive just rebooted my laptop and when i went to play somthing a message comes up saying i havent got a sound card device i know i have because it used to work ive tryed reinstalling all the drivers and stilll it doesent work can any 1 help

[Ferrit]

I think if you want help a little info is required
Make
Model
Windows Version
SP level
etc etc etc

[hutchy]

Make samsung
Model v25
Windows Version xp pro
SP level unsure what an sp level is


thanks

[hutchy]

this is what message i get when i try play somthing

There is no sound card
You either do not have a sound card installed on your computer or it is not functioning properly. If you do not have a sound card installed, you must install one before you can listen to audio in a digital media file. If you do have a sound card installed, refer to its documentation to troubleshoot the problem.

Error ID = 0x80040256, Remedy ID = 0x00000000

[shamus]

Do you have no sound at all or just when using a certain application such as Windows Media Player?

[hutchy]

no i have nothing at all :sad:

[CCT]

From what I read your comp came with win xp home and the ac97 sound - verify by running Everest Home http://tinyurl.com/a5yja then if that's so download and install the drivers here: http://tinyurl.com/nbkxw

[hutchy]

hi and thanks for your help ive done what you suggested and now a little baloon keeps popping up saying new hardware multimedia audio controller and when i clik it to install it says an error has ocurred and your new ardware may not function correctly, this is doing my head in!!!!!!!!!!!!!

[CCT]

Run Everest then copy and paste a post again with the info for your sound device, operating system etc.

[hutchy]

Run Everest then copy and paste a post again with the info for your sound device, operating system etc.
Field Value

Computer
Operating System Microsoft Windows XP Professional
OS Service Pack -
DirectX 4.08.01.0810 (DirectX 8.1)
Computer Name SAMSUNG-E6U81BX
User Name Administrator

Motherboard
CPU Type Intel Celeron, 2000 MHz (20 x 100)
Motherboard Name SAMSUNG ********ics SENS V25
Motherboard Chipset Intel Brookdale-G i845GEV
System Memory 246 MB (PC133 SDRAM)
BIOS Type Phoenix (05/30/03)
Communication Port Communications Port (COM1)
Communication Port ECP Printer Port (LPT1)

Display
Video Adapter Intel Extreme Graphics
3D Accelerator Intel Extreme Graphics

Multimedia
Audio Adapter Intel 82801DB ICH4 - AC'97 Audio Controller [B-0]

Storage
IDE Controller Intel(R) 82801DB Ultra ATA Storage Controller - 24CB
Disk Drive IC25N030ATMR04-0 (30 GB, 4200 RPM, Ultra-ATA/100)
Optical Drive SAMSUNG CDRW/DVD SN-324F (DVD:8x, CD:24x/10x/24x DVD-ROM/CD-RW)
SMART Hard Disks Status OK

Partitions
C: (FAT32) 28593 MB (25736 MB free)

Input
Keyboard Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Mouse PS/2 Compatible Mouse

Network
Network Adapter Intel(R) PRO/100 VE Network Connection (82.39.98.201)

Peripherals
USB1 Controller Intel 82801DB ICH4 - USB Controller [B-0]
USB1 Controller Intel 82801DB ICH4 - USB Controller [B-0]
USB1 Controller Intel 82801DB ICH4 - USB Controller [B-0]
USB2 Controller Intel 82801DB ICH4 - Enhanced USB2 Controller [B-0]
Battery Microsoft AC Adapter
Battery Microsoft ACPI-Compliant Control Method Battery

not sure if this is the right info let me know if not and thanks for all your help

[PurpleSky]

editing..

[CCT]

^ What he said!

I would suggest FIRST going into add/remove programs and delete/erase the driver you downloaded earlier or through Device manager and finding the sound 'card' if it shows there.

[hutchy]

ive remooved the driver that i installed before and when on that site to find the Intel 82801DB ICH4 driver and cant find it can you help

[PurpleSky]

editing

[CCT]

http://www.bonweb.com/thesaurus/analog


Try this site a few down the left column - big storm here gotta run will check later.

[street1]

Have you tried reinstalling Directx ?
Are you using directx 9.0c ?

http://www.microsoft.com/downloads/details.aspx?FamilyId=2DA43D38-DB71-4C1B-BC6A-9B6652CD92A3&displaylang=en

Alternate download below:

http://www.softwarepatch.com/windows/directx.html