los1
July 25th, 2006, 08:19 AM
I went onto the microsoft.com website and did a check for updates, it came back with some updates to download which i did. One of them didn't download properly and this was Office XP service pack 3 so i just ignored this and carried on using the computer. Since then whenever i turn on my computer i get an error message come up:-
error loading w0016f20.dll
Also i keep getting the updates coming up to say that i need to update service pack 3 but when i click on it to update it doesn't update fully.
I tried to do a re-store but for some reason it will not allow me to restore at any point at all - Why??
Lastly, i cannot gain access to Excel either, it comes up with a message saying it is trying to install Microsoft Office XP Professional with Front Page and because it cannot find a particular file which is called PROPLUS.MSI it will not install.
Please can someone help me....
error loading w0016f20.dll
Also i keep getting the updates coming up to say that i need to update service pack 3 but when i click on it to update it doesn't update fully.
I tried to do a re-store but for some reason it will not allow me to restore at any point at all - Why??
Lastly, i cannot gain access to Excel either, it comes up with a message saying it is trying to install Microsoft Office XP Professional with Front Page and because it cannot find a particular file which is called PROPLUS.MSI it will not install.
Please can someone help me....