Both drives suddenly stop working

[Moiz]

:flames: I am very unhappy because both of my dvd drives have suddenly stopped working, one after the other and I do not know what to do. One day it was working and then one stopped, and a few days later the other one stopped as well.

When I enter the CD, then the light flashes on and off as it should and makes trading whirring noises, however, when I double click on the icon, then the page shows a blank CD even though there is stuff on the CD.

I really don't know what to do and I really need help. Thanks.

[street1]

Hello,Moiz-Welcome to Windrivers.

Read below site .If you scroll down the page there is a - Download Guided Help-This program automatically fixes the upper and lower filters.You could use it or just follow the instructions and do it manually.

http://support.microsoft.com/default.aspx?scid=kb;en-us;314060