Messed Up Sound

[Amir123]

Hi ok,

im new to this site and im going out of my mind as the sound on my laptop isnt working, when i try to click on volume control i get the message NO ACTIVE MIXER DEVICE installed.

i have a patriot 3050 laptop running windows xp professional, im rubbish at computers and totally dont know what to do could anyone please please please help me??

[BOB IROC]

Well I cannot find a website for that computer brand, so I can recommend you download this utility and it should give you and us an idea of your computer specs

http://www.majorgeeks.com/download4181.html

Also check device manager and see if the sound card is listed and has no errors. If you know the computer manufacturers website check there for an updated driver to install. That about all I can do until I get more info.

[CCT]

Welcome to WinDrivers:

Just in case you are having a hard time;

To down load and install Everest:

go into Windows Explorer, left click on Desktop, then File, then New and then Folder - name the folder Everest

go to the site recommended above and click on the nearest site to you and then click on the 'click here if it does not' text, then click 'save' and specify
the folder you created on the desktop (Everest) and wait until the download is complete.

once it is done, clear your screen and click on the desktop folder and then on the file inside and just keep agreeing to everything until it is installed -

you will now have a NEW desktop button named Everest with their icon - click on the one you created and delete it now or later.

Run Everest from the New Icon and then click Computer and then Summary and wait a couple shakes THEN scroll down until you see the Multimedia Audio Adapter entry and report that here.

[Amir123]

Hey thank you both for helping me... i did as asked and this is what it came up with:


Multimedia Audio Adapter: sis 7012 Audio Device

[CCT]

http://www.sis.com/download/agreement.php?id=155808

[Amir123]

Thank you for the link i downloaded the driver i opened the folder and clicked on setup and it started to install it but the pops up with update driver for plug and play devices -536870397 and then says failed to install?

[CCT]

Download the drivers into a new folder on the desktop like before -unzip them to that folder.

Go into device manager, find your audio controller (should have a yellow flag) and click update driver -DO NOT let Windoze do it - instead, point the serach to your desktop folder.

[Amir123]

Erm... stupid question but where is the device manager?

[street1]

In the control panel,click system,click hardware-click device manager.

You can also right click on My Computer,Go to properties,hardware,
and then device manager.

[Amir123]

There was nothing with a yellow flag on it?... god comps are so confusing. thanks for the patience guys

[CCT]

Try reading here: same problem and a solution - I can't walk you through tonight - sorry.

http://forums.pcworld.co.nz/archive/index.php/t-51738.html

[NooNoo]

Amir123, How did it go?

[Amir123]

it was late last night so im gona try it now and see how it goes.

[CCT]

BTW - what does Everest say is your motherboard?

Everest, Motherboard, Motherboard

And your chipsets?

Everest, Motherboard, Chipset