Runtime error in Windows Vista upgrade!

[simplesolution]

:confused: First of all this is my first Vista machine :) kinda like having first child, excited & elated in the same sentence :) I did not do the install the owner did, so please ask alot of ?s because I am bound to forget something. First I will give you the specs on the PC, its an HP media center m 1070n Intel P4 2.80 ghz.,1.5gb pc3200 ddr sdram,160gb serial ATA hd plus removable onboard 300 gb personal media hd, & upgraded NVIDIA GeForce 6600 graphics card. Original Win Xp Upgraded to Windows Vista Home Premium. Now here is how the error reads Runtime error! program:C:\Program Files\HP\hpcoretech\comp\hptskmgr.exe

[NooNoo]

Did the owner run the compatibility test?
Have you been to HP and looked for Vista updates?
did he read this? (http://h10025.www1.hp.com/ewfrf/wc/genericDocument?lc=en&cc=us&dlc=en&product=426501&lang=en&docname=c00845986)

Get or make a set of system recovery discs (in English). In the event that the upgrade to Windows Vista is unsatisfactory, a set of system recovery discs will be needed to return the computer to its former state.

[rgharper]

:confused: First of all this is my first Vista machine :) kinda like having first child, excited & elated in the same sentence :) I did not do the install the owner did, so please ask alot of ?s because I am bound to forget something. First I will give you the specs on the PC, its an HP media center m 1070n Intel P4 2.80 ghz.,1.5gb pc3200 ddr sdram,160gb serial ATA hd plus removable onboard 300 gb personal media hd, & upgraded NVIDIA GeForce 6600 graphics card. Original Win Xp Upgraded to Windows Vista Home Premium. Now here is how the error reads Runtime error! program:C:\Program Files\HP\hpcoretech\comp\hptskmgr.exe

One or more of his HP printer/scanner/camera/etc. drivers is outdated and needs to be uninstalled, then reinstalled using a Vista-compatible driver. The HP Task Manager is the auto-update, phone-home part of many HP peripheral devices. Get rid of the HP Task Manager and the error will go away.

[simplesolution]

In response to NooNoo I am sure he read nothing asked no guestions or did any research as he is an older gentleman & not very pc litterate, I also looked for updates from HP and only found a set of master recovery discs. now for rgharper's response I like the simple approach on this one were would I find the program I looked in program files and tried to delete the hp files and they are protected!

[NooNoo]

well of course... you have to uninstall them. You should never just delete an installed program!!

[simplesolution]

The very first thing I did was try the uninstaller and did not find a link to it there.

[NooNoo]

where?

[simplesolution]

The Windows program uninstaller. Is ther another place I should look?

[NooNoo]

It will be part of of the hp computer management software or can be part of the printer software.

[simplesolution]

I have to appologize on my poor professionalism, I have been swamped & not able to give complete attention to this computer. I will try not to do that to you again, I thank God for you & all the others who have helped me at Windrivers. I will try over the weekend to spend a great deal more time on it.

[simplesolution]

Ok I uninstalled all the hp printer software using Windows program uninstaller & let the computer run online 12 hours with no error message ,I even did several reboots to make sure it was gone & I am going to let it run another half day as my daughter has dance practice & t-ball registration this morning. Do you have any suggestions as to reinstalling the hardware onsite at this time.Thanks for your help!

[rgharper]

You could try installing the XP drivers if no Vista drivers are available but be ready to use System Restore or Add/Remove to get rid of them again. Personally I'd bug HP for updated drivers but that's just me. :)

[NooNoo]

If it's a standard HP printer, then Vista will have the drivers...
If it's an all in one job, it's going to be more difficult...

[simplesolution]

Of course it had to be an mfc I am going over to reinstall later today so I will let you know!

[MobilePCPhysician]

If the mfc worked, printed, copied, scanned, etc. the only error is in the phone home part of it, just remove it from startup.

[simplesolution]

Ok first of all "ALL WENT WELL"! I first tried the hp driver on the original disc, it came back with a red x through the operating system so I hit cancel & logged on to Hp.com to find an updated driver, Hp came back with {Windows Vista has already installed these drivers } so there was no downloads, it was already in the driver database for Vista, but when I plugged the printer into the computer's usb it did not automatically detect the printer, so I went into windows and looked for installed printers ,it was not there`I then selected add printer and it gave me a hundred or so drivers to choose from the printer was an Hp 1350 psc All in one the closest match was a 1310 psc series which worked perfect. I am now the proud PAPA of my first Windows Vista!:thumbs2:

[NooNoo]

Glad to hear it!

[NooNoo]

Two things... one this question should be in it's own thread in programming and web design and second...your picture is too big and is a bit scary!

You have to be careful with colour on the web, what looks great to you other people find painful to look at - same goes for animated gifs - too many and it looks busy and crowded. If this is to be a professional site, it needs to be a bit more sober.

[simplesolution]

I will certainly repost in the correct thread & I do appreciate the honest opinion.

[simplesolution]

I have removed my incorrect post from here & moved it to programming & web design.

[NooNoo]

thanks