Microsoft Money 2005

[Trainshed Terry]

:wave: I have had to recently re-install Microsoft Money 2005 back on to my desk top, I use Net Passport to login to my money but ever time I attempt to login I get the following error message

' Your sign-in information could not be verified. Go online or work offline check box, and then re-enter your sign-in information.'

I have reset my password but to a different one and that has not worked either.

Please could you splendid people out there advise me on how to put the problem to rights, as I have contacted Microsoft for advice but I am not going to pay them $35.00 for a one off contact to put the problem right. :wave:

Terry.

[NooNoo]

OK, the first question would be, where you online when you signed in? Did you try working off line?

did you read this? (http://support.microsoft.com/kb/891338)

[Trainshed Terry]

OK, the first question would be, where you online when you signed in? Did you try working off line?

did you read this? (http://support.microsoft.com/kb/891338)

I currently use Windows XP Home, and the answer to your question is that I was on line to login to money.

:confused: And the link that you have sent does that apply to Windows XP and vista.:confused:

Terry :thumbs:

[NooNoo]

It applies to Microsoft Money.... it includes how to do some things in both xp and vista.. now you have me confused.

[Trainshed Terry]

It applies to Microsoft Money.... it includes how to do some things in both xp and vista.. now you have me confused.

:thumbs: I shall read through the article that you sent the link for in time.:thumbs:

:confused: I seam to be in a perpetual state of confusing at the moment:confused:

[NooNoo]

Umm so you don't want to fix the problem?

[Trainshed Terry]

Yes I do need to correct the problem.

Please Help

[NooNoo]

I did.... you have to read the article and try the fixes...

[Trainshed Terry]

I did.... you have to read the article and try the fixes...

:confused: I have tried one of the fixes and that did not work as for the rest of the fixes they are going to wait till the weekend. :confused:

Cheers :thumbs:

[Trainshed Terry]

I have as of yet tried the other fixes that have been listed as of yet but when I turn off the phishing filter off I can log in to my money.

That is not my concern at this moment each time I change my default home page it reverts back to a MSN page and it is driving me crazy.

Any ideas guys and gals.

[NooNoo]

Yep... it's about what search provider you have... change that and the problem goes away...

[Trainshed Terry]

Yep... it's about what search provider you have... change that and the problem goes away...

:confused: :confused: This going to be a silly question as I like Google, so if I was to change the search engine which one would you recommend.:confused: :confused:

[Trainshed Terry]

I have tried changing search engine to Windows Live and that has not made any difference.

[NooNoo]

Did you opt to change your default home page?
Change it back to google and make sure you select UK english and set the home page as well... don't just click apply!

[Trainshed Terry]

Did you opt to change your default home page?
Change it back to google and make sure you select UK English and set the home page as well... don't just click apply!


:confused: I have tried that and it did not work

I have done everything in the book to set My home page to

http://www.tribeworld.com/.

Click tools then Internet Options

The the open box click on "Use Current" and then apply.

:knife: Close Internet Explore. Count 20 and re-open Internet Explore but it just returns to the following page. http://uk.msn.com/ :confused:

Or have I missed something out. I have also tried turning of the phishing filter off, but that made no difference. :bor:

[futuretech]

What anti-virus program or firewall are you using? Norton has a home page protection that stops home page being changed and i would imagine other anti-virus/firewall software has started doing the same thing

[Trainshed Terry]

What anti-virus program or firewall are you using? Norton has a home page protection that stops home page being changed and i would imagine other anti-virus/firewall software has started doing the same thing

I am using Internet explore IE7 with Google tool bar. Windows XP Home edition SP2, windows phishing filter is on

The Anti-Virus programs that I currently installed on my PC are as follows
Norton Firewall 2006
Norton Anti Virus 2006
Norton Anti Spam 2004
Spy Sweeper + Anti Virus Up to-date or current version
StopZilla the current or recent version


The only reason I have Norton Anti Spam on the system is that it is the only one that I find it works very well if I could get my hands on a more recent version of that program I would install it. Not only that it is a stand alone program.

:wave: Is that off help.:wave:

[futuretech]

One of the features of Norton Anti virus 2006 is it
Prevents spyware programs from hijacking your home page and redirecting you to their download sites

So if you cant change the home page and get it to stick examine the anti virus settings and you should find the setting to change the home page there.

[Trainshed Terry]

One of the features of Norton Anti virus 2006 is it
Prevents spy-ware programs from hijacking your home page and redirecting you to their download sites

So if you cant change the home page and get it to stick examine the anti virus settings and you should find the setting to change the home page there.

:thumbs: Problem solved about the home page.:thumbs2:

Money 2005 still will not let me log in from any of the links that I have created

:confused: It is driven mad with frustration. :thumbs:

[NooNoo]

Have you been through the money 2005 link and tried every fix listed? If you disable Norton, does it work ok? If so, it is a Norton problem and not Money 2005.

[Trainshed Terry]

Have you been through the money 2005 link and tried every fix listed? If you disable Norton, does it work OK? If so, it is a Norton problem and not Money 2005.

:mad: I have tried about 70% of that list of fixes that was advised to read through.:bor:

:confused: I have disabled Norton and that did not make any difference, but what I have noticed is that if I do not remember the way I enter the password it will not recognize the password,:confused:

:guns: Problem is that it is difficult in which order I press the keys.:guns:

[NooNoo]

but what I have noticed is that if I do not remember the way I enter the password it will not recognize the password,:confused:

:guns: Problem is that it is difficult in which order I press the keys.:guns:
ummm you want to read that again? Are you actually saying you don't type in the keys in the same order each time you type in your password?

[Trainshed Terry]

ummm you want to read that again? Are you actually saying you don't type in the keys in the same order each time you type in your password?


Errr!!!!............. No what I am trying to say is that each time I type the password in it will recognize it once but when I use the same patten of key strokes it will not be recognized I then have to try a different sequence of key strokes.

Ie...... use of number keys above main Key board for one part of password and the number key pad for the other part of the password.

Password contains 5 letters and 4 numbers.

Terry

[NooNoo]

That sounds more like a faulty keyboard - or it's not plugged in properly.

[Trainshed Terry]

That sounds more like a faulty keyboard - or it's not plugged in properly.

The Keyboard that I use is a "Microsoft Wireless Multimedia Keyboard 1.1. and am very pleased with it and the performance of the keyboard.

The Batteries are in good health.

Next.

[NooNoo]

But is the transceiver good? It does not make sense that one part of the keyboard or another should give a different result... unless of course your keyboard drivers do not match your country settings...?

[Trainshed Terry]

Everything seams to working but I am wondering on how do you test a wireless keyboard and a mouse.

Press the keys on the keyboard and the right symbols appear. and the mouse clicks and scrolls fine

[NooNoo]

You get a standard ps2 keyboard and see if you are forced to use the number pad or not to enter your passwords.

[Trainshed Terry]

:eek: This gets weirder buy the minute as I have tried to log in off line and it opens ever-time but when I try to login while on line it will not play ball.:eek:

Terry.

[NooNoo]

That may be an antivirus "feature".

[Trainshed Terry]

That may be an antivirus "feature".

How do you mean it could be an anti-virus feature.

[NooNoo]

Some anti-virus misinterpret what you are trying to do

[Trainshed Terry]

Some anti-virus misinterpret what you are trying to do

:confused: Is it correctable in any way.:confused:

[NooNoo]

It depends... have you actually tried to see if the AV makes a difference or not?

[Trainshed Terry]

It depends... have you actually tried to see if the AV makes a difference or not?

Yes I have disabled all antivirus programs that I have currently installed and it made no difference.

:bor: I have also changed from Norton Antivirus to the following "Zone-Alarm Internet Security Suite 2007" which has more features that Norton.:redeyes:

[NooNoo]

Have you worked through ALL of those fixes yet? Been to Microsoft Update for updates for MOney?

[Trainshed Terry]

Have you worked through ALL of those fixes yet? Been to Microsoft Update for updates for Money?

I am slowly trawling through the list that was advised to me, about 80% done, and I have checked the Microsoft Web sites for all the current updates.

[Trainshed Terry]

I have recently uninstalled Norton Anti-Virus program and have install Zone Alarm Internet Security Suite, even that has detected spy-ware that was not detected by Norton. !!!!!!!!!!

[Trainshed Terry]

Have you worked through ALL of those fixes yet? Been to Microsoft Update for updates for MOney?


Completed all that was outlined in the document you mentioned NooNoo, it has made no difference

So I login to Money while off line but when I update my account info it works fine and no problems.

:confused: This one has me stumped :confused:

Terry.

[NooNoo]

hmmmm I was considering installing it and using it, so maybe I will do that sooner rather than later.

[Trainshed Terry]

hmmmm I was considering installing it and using it, so maybe I will do that sooner rather than later.

:eek: :eek: :eek: I take that to be you mean Microsoft Money and not Windows Vista NooNoo, ??????????????????????? :eek: :eek: :eek:

[NooNoo]

Actually both, along with office groove, onenote and sharepoint

[Trainshed Terry]

Actually both, along with office groove, onenote and sharepoint

That fine if you use a Pc for work I use mine mostly used for home use.

But I still have doubts with Vista I shall leave for a while longer to let more of the bugs to be ironed out before I install it on to my PC.